IntouchCX Incident Manager Salaries by 2 Employees (Updated 2024)

7 - 9 years exp.

₹4.7 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 31 Jul 2024

Companies similar to IntouchCX for Incident Manager

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Incident Manager Salary 3 - 12 years exp. (50 salaries)	₹3.6 L/yr - ₹7.5 L/yr 2% more
Teleperformance Incident Manager Salary 1 - 10 years exp. (21 salaries)	₹4.3 L/yr - ₹8 L/yr 8% more
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Wipro Incident Manager Salary 0 - 8 years exp. (346 salaries)	₹1.8 L/yr - ₹9.6 L/yr 9% less	1 job opening
Genpact Incident Manager Salary 2 - 10 years exp. (22 salaries)	₹4.9 L/yr - ₹10.6 L/yr 33% more
TCS Incident Manager Salary 2 - 12 years exp. (271 salaries)	₹2.2 L/yr - ₹11 L/yr 27% more
HCLTech Incident Manager Salary 1 - 10 years exp. (222 salaries)	₹2.8 L/yr - ₹12.5 L/yr 42% more
Tech Mahindra Incident Manager Salary 2 - 8 years exp. (101 salaries)	₹2.5 L/yr - ₹11.9 L/yr 26% more
Infosys Incident Manager Salary 2 - 9 years exp. (54 salaries)	₹3.5 L/yr - ₹13.3 L/yr 53% more
Capgemini Incident Manager Salary 1 - 10 years exp. (183 salaries)	₹2.3 L/yr - ₹11.8 L/yr 29% more
Infosys BPM Incident Manager Salary 2 - 12 years exp. (11 salaries)	₹3 L/yr - ₹5 L/yr 22% less
WNS Incident Manager Salary 2 - 11 years exp. (7 salaries)	₹4.9 L/yr - ₹7 L/yr 5% more
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Quess Incident Manager Salary 0 - 12 years exp. (5 salaries)	₹4.5 L/yr - ₹7.1 L/yr 23% more
First Source Incident Manager Salary 1 - 4 years exp. (4 salaries)	₹2.2 L/yr - ₹4.5 L/yr 37% less
TaskUs Incident Manager Salary 7 - 10 years exp. (4 salaries)	₹4.5 L/yr - ₹13 L/yr 85% more
Alldigi Tech Incident Manager Salary 1 - 9 years exp. (3 salaries)	₹2.6 L/yr - ₹4.8 L/yr 29% less
Patra Corporation Incident Manager Salary 6 - 8 years exp. (3 salaries)	₹3.5 L/yr - ₹4 L/yr 32% less
Reliance SMSL Incident Manager Salary 2 - 3 years exp. (3 salaries)	₹2.3 L/yr - ₹4.1 L/yr 42% less

Incident Manager salary at IntouchCX ranges between ₹4.7 Lakhs to ₹6 Lakhs per year for employees with experience between 7 years to 9 years. Salary estimates are based on 2 latest salaries received from various employees of IntouchCX.

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Top skills at IntouchCX for Incident Manager

Tableau Billing Account Management Data Visualization Trend Analysis Troubleshooting Skills Payment Processing Gaming Streaming Incident management Confluence Argus Toolings JIRA SQL

Salary related reviews for IntouchCX

Team Lead in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 26 Mar 2023

2.0

for Salary and Benefits

Likes

Salary on time

Dislikes

Beurocratic Management, internal politics, nothing to learn, no job security, zero appreciation, no support for employees at tought times, poorest leaves policies, racism with north indians, 9.5 hours

Team Lead in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 12 Jan 2022

2.0

for Salary and Benefits

Likes

The team I am working with is having great personalities as individuals. Learning has been the motive and guidance has been on point

Dislikes

Salary & No incentives. This is draw back and plz do not tell money is secondary but remember it fulfil needs of family and mine.

Team Lead in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 18 Mar 2022

3.0

for Salary and Benefits

Likes

Great company to grow, I started as a frontline agent and got promoted to SME them TL. Supportive seniors and management. Your work will be appreciated and not so burdening.

Dislikes

The only cons about my life in this company was the pay.

Team Lead in Mindspace, Maximus Towers. 2A/ 2B Building. 4th And 5th Floor

Customer Success, Service & Operations Department

2.0

• posted on 18 Sep 2022

1.0

for Salary and Benefits

Likes

It’s the people that are like, that too 1 or 2 in whole organisation.

Dislikes

...ng for 4 1/2 years. Lack of management, management is terrible. No work ethic Pay is terrible HRs are way more emotion less and doesn’t care much, give their scripted responses and done. First they assign unimaginable targets for themselves from client and make poor agents work on it without breaks and leaves part is way more terrible. Being a TL we are not being respected. It’s probably my last month here, leaving this place for good.

Team Lead in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

1.0

• posted on 09 Jun 2022

1.0

for Salary and Benefits

Dislikes

Your concern is not taken care. An new hired at agent level with a year of experience is hired with 3lpa package and a person growing in the organisation with complete hardwork and dedication is given less package even when earned a position of a team lead. 😐

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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IntouchCX Incident Manager Salary FAQs

What is the notice period for Incident Manager at IntouchCX?

According to AmbitionBox, 100% of the IntouchCX Incident Managers reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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IntouchCX Incident Manager Salaries

IntouchCX Incident Manager salary in India ranges between ₹4.7 Lakhs to ₹6 Lakhs. This is an estimate based on latest salaries received from employees of IntouchCX.