IntouchCX Major Incident Manager Salaries by 3 Employees (Updated 2024)

3 - 8 years exp.

₹4.4 Lakhs - ₹4.8 Lakhs

Low Confidence

Salary of majority employees

48% less than the average Major Incident Manager Salary in BPO Companies for 3 - 8 years of experience

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Salaries in different departments

Consulting Major Incident Manager Salary 3 - 5 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹4.9 L/yr
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IT & Information Security Major Incident Manager Salary 8 years exp. (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.3 L/yr

Last Updated: 11 Aug 2024

Companies similar to IntouchCX for Major Incident Manager

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Major Incident Manager Salary 3 - 10 years exp. (7 salaries)	₹3.4 L/yr - ₹7.4 L/yr 18% more
Teleperformance Major Incident Manager Salary 2 - 11 years exp. (18 salaries)	₹4 L/yr - ₹9 L/yr 44% more
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Wipro Major Incident Manager Salary 1 - 11 years exp. (358 salaries)	₹3 L/yr - ₹14.3 L/yr 76% more	1 job opening
Genpact Major Incident Manager Salary 3 - 14 years exp. (23 salaries)	₹4.5 L/yr - ₹12 L/yr 64% more
TCS Major Incident Manager Salary 2 - 15 years exp. (479 salaries)	₹2.9 L/yr - ₹12.3 L/yr 57% more
HCLTech Major Incident Manager Salary 2 - 13 years exp. (236 salaries)	₹4 L/yr - ₹16.7 L/yr 107% more
Tech Mahindra Major Incident Manager Salary 3 - 15 years exp. (109 salaries)	₹4.6 L/yr - ₹18 L/yr 126% more
Infosys Major Incident Manager Salary 2 - 9 years exp. (83 salaries)	₹4 L/yr - ₹16 L/yr 114% more
Capgemini Major Incident Manager Salary 2 - 10 years exp. (179 salaries)	₹3.3 L/yr - ₹12.2 L/yr 73% more
Infosys BPM Major Incident Manager Salary 2 - 7 years exp. (7 salaries)	₹3.2 L/yr - ₹9 L/yr 35% more
WNS Major Incident Manager Salary 4 - 8 years exp. (5 salaries)	₹4.9 L/yr - ₹10 L/yr 57% more
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Quess Major Incident Manager Salary 4 - 8 years exp. (4 salaries)	₹4.5 L/yr - ₹9 L/yr 42% more
First Source Major Incident Manager Salary 4 - 6 years exp. (3 salaries)	₹5 L/yr - ₹6.9 L/yr 31% more
TaskUs Major Incident Manager Salary 4 - 5 years exp. (3 salaries)	₹8.7 L/yr - ₹9.2 L/yr 94% more

Major Incident Manager salary at IntouchCX ranges between ₹4.4 Lakhs to ₹4.8 Lakhs per year for employees with experience between 3 years to 8 years. Salary estimates are based on 3 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Major Incident Manager salaries

Last Updated: 11 Aug 2024

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
5 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
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8 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.5 L/yr

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Salary related reviews for IntouchCX

Team Lead in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 26 Mar 2023

2.0

for Salary and Benefits

Likes

Salary on time

Dislikes

Beurocratic Management, internal politics, nothing to learn, no job security, zero appreciation, no support for employees at tought times, poorest leaves policies, racism with north indians, 9.5 hours

Team Lead in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 12 Jan 2022

2.0

for Salary and Benefits

Likes

The team I am working with is having great personalities as individuals. Learning has been the motive and guidance has been on point

Dislikes

Salary & No incentives. This is draw back and plz do not tell money is secondary but remember it fulfil needs of family and mine.

Team Lead in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 18 Mar 2022

3.0

for Salary and Benefits

Likes

Great company to grow, I started as a frontline agent and got promoted to SME them TL. Supportive seniors and management. Your work will be appreciated and not so burdening.

Dislikes

The only cons about my life in this company was the pay.

Team Lead in Mindspace, Maximus Towers. 2A/ 2B Building. 4th And 5th Floor

Customer Success, Service & Operations Department

2.0

• posted on 18 Sep 2022

1.0

for Salary and Benefits

Likes

It’s the people that are like, that too 1 or 2 in whole organisation.

Dislikes

...ng for 4 1/2 years. Lack of management, management is terrible. No work ethic Pay is terrible HRs are way more emotion less and doesn’t care much, give their scripted responses and done. First they assign unimaginable targets for themselves from client and make poor agents work on it without breaks and leaves part is way more terrible. Being a TL we are not being respected. It’s probably my last month here, leaving this place for good.

Team Lead in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

1.0

• posted on 09 Jun 2022

1.0

for Salary and Benefits

Dislikes

Your concern is not taken care. An new hired at agent level with a year of experience is hired with 3lpa package and a person growing in the organisation with complete hardwork and dedication is given less package even when earned a position of a team lead. 😐

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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IntouchCX Major Incident Manager Salary FAQs

What is the notice period for Major Incident Manager at IntouchCX?

According to AmbitionBox, 100% of the IntouchCX Major Incident Managers reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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IntouchCX Major Incident Manager Salaries

IntouchCX Major Incident Manager salary in India ranges between ₹4.4 Lakhs to ₹4.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 IntouchCX latest salaries received from various employees of IntouchCX.