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3.0

based on 1.7k Reviews

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Technical Support Engineer
Experience
Hyderabad / Secunderabad
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IntouchCX Technical Support Engineer Salaries in Hyderabad / Secunderabad

based on 56 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Engineering - Software & QA Quality Assurance IT & Information Security + 6 more
Designation Avg Annual Salary Open Jobs

Technical Support Engineer

0 - 4 years exp. · Hyderabad / Secunderabad (56 salaries)
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₹1.6 L/yr - ₹3.5 L/yr

International Voice Process Executive

0 - 2 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹2 L/yr - ₹3.5 L/yr

1 job opening

Payment Processor

1 year exp. · Hyderabad / Secunderabad (4 salaries)
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₹2 L/yr - ₹3.5 L/yr

Payment Specialist

3 - 8 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹3.5 L/yr - ₹5 L/yr

Senior Voice Support Officer

3 - 8 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹3 L/yr - ₹4.5 L/yr

Senior Wfm Analyst

3 - 10 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹6 L/yr - ₹6.3 L/yr

Tier 2 Analyst

3 - 6 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹2.5 L/yr - ₹3 L/yr

Trust and Safety Specialist

1 - 4 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹2.6 L/yr - ₹2.9 L/yr

Workforce Management Analyst

4 - 6 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹3.8 L/yr - ₹7.2 L/yr

Workforce Management Lead

4 - 6 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹7 L/yr - ₹7.8 L/yr

Customer Service Specialist

0 - 5 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹2.7 L/yr - ₹4 L/yr

Senior Information Technology Engineer

3 - 10 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹4.8 L/yr - ₹10 L/yr

WFM Executive

5 - 9 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹4.1 L/yr - ₹5.2 L/yr

Module Lead

9 - 12 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹13 L/yr - ₹21 L/yr

Call Quality Analyst

3 - 5 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹2 L/yr - ₹3.5 L/yr

Market Research Analyst

3 - 6 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹1 L/yr - ₹6.1 L/yr

Team Manager

7 - 12 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹6 L/yr - ₹7 L/yr

Sales Associate

1 - 4 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹1.8 L/yr - ₹4.4 L/yr

Java Developer

1 - 2 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹2 L/yr - ₹4.5 L/yr

CS Trainee

1 - 4 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹2.1 L/yr - ₹2.9 L/yr

Senior Customer Relationship Officer

2 - 4 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹2.5 L/yr - ₹3.5 L/yr

Last Updated: 8 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for IntouchCX

3.5

Rated by 15 employees for salary & benefits

Technical Support Engineer in Hyderabad / Secunderabad

Technical Department

1.0
  •  posted on 05 Sep 2017
1.0
 for  Salary and Benefits

Likes

...Worst place to work. its kind of grinder who will take out blood from your body. salary is very low.

read more

Dislikes

everything is pathetic. the SME, TL all are ready to eat up your head

Technical Support Engineer

Engineering - Software & QA Department

4.0
  •  posted on 25 Oct 2018
4.0
 for  Salary and Benefits

Likes

So I joined here as a fresher and I feel like that was the best decision I ever take . First they gave me a 2 months of complete training which was seriously enough . I never had this long training in any other company . The trainer or anything there was absolutely perfect . Everyone is so understanding and helpful . So flexible to work and you feel like a family over there

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Dislikes

Less salary that's it

Support Engineer in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Sep 2024
3.0
 for  Salary and Benefits

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

read more

Dislikes

The only thing I don't like is the salary 😔.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Mar 2024
2.0
 for  Salary and Benefits

Likes

Company culture

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

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Team Lead in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 26 Mar 2023
2.0
 for  Salary and Benefits

Likes

Salary on time

Dislikes

Beurocratic Management, internal politics, nothing to learn, no job security, zero appreciation, no support for employees at tought times, poorest leaves policies, racism with north indians, 9.5 hours

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IntouchCX Salary FAQs

How much does IntouchCX pay per year?
The average IntouchCX salary ranges from approximately ₹1.8 Lakh to ₹2.1 Lakhs per year for a Executive Support Officer and ₹11 Lakhs to ₹24 Lakhs per year for a Senior Manager. Salary estimates are based on 56 IntouchCX salaries received from various employees of IntouchCX. IntouchCX employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in IntouchCX?
The highest-paying job at IntouchCX is a Senior Manager with a salary of ₹11 Lakhs to ₹24 Lakhs per year. The top 10% of employees earn more than ₹5.49 lakhs per year. The top 1% earn more than a whopping ₹15 lakhs per year.
What is the minimum salary in IntouchCX?
Minimum salary at IntouchCX depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1.1 Lakh to ₹4.5 Lakhs per year, and for E Support Officer the minimum salary is ₹1.5 Lakh to ₹5 Lakhs per year and so on.
What is the salary package for freshers in IntouchCX?
The average salary at IntouchCX for freshers varies from ₹1.6 Lakh to ₹2.2 Lakhs per year for ESO and ₹2.7 Lakhs to ₹4.3 Lakhs per year for Senior E Support Officer.
What is the notice period for Technical Support Engineer at IntouchCX in Hyderabad / Secunderabad?
According to AmbitionBox, 71% of the IntouchCX Technical Support Engineers in Hyderabad / Secunderabad reported a notice period of 15 days or less, 19% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 21 responses on AmbitionBox in last 2 years.

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Average annual salary for Technical Support Engineer in IntouchCX , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 56 IntouchCX latest salaries received from various employees of IntouchCX.

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