IntouchCX Technical Support EngineerHyderabad / Secunderabad Reviews
based on 15 reviews
Updated 20 Feb, 2023
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.3
Skill development
4.0
Job Security
3.9
Company culture
3.9
Work-Life balance
3.9
Work Satisfaction
3.5
Salary & Benefits
2.9
Promotions/Appraisal
IntouchCX is rated
4.0 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
4.0 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IntouchCX Technical Support Engineer Hyderabad / Secunderabad Reviews
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15 reviews found
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Popular
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Technical Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Dec 2020
Likes
They are taking care abt us and supporting me nd my fmly with out dealying the salary... Very thank you fr giving the salaries at the right time
Dislikes
Nt appreciating the our work
Work Details
Gud bt our salaries enough fr our electric city nd my suggestion is if possible plz atleast 5percent fr electric city bill
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Hyderabad / Secunderabad
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Apr 2021
Likes
Job security is good and the work culture awesome
Dislikes
None
Work Details
Very good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Feb 2021
Likes
I would like to work again if the opportunity is given to me as a technical support which I have already worked before here in this company.
Dislikes
I think career grow is slow
Work Details
No formal proper training and timings
Work timings: Strict Timings
Work related travel: This job involves
International Travel.
Technical Support Engineer in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2022
Likes
Comfortable environment
Dislikes
Salary is very less
Work Details
Great
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Nest Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Sep 2019
Likes
nothing to like
Dislikes
I beg you not to get into this many of my friends are suffering now severely after joining. no leaves no sick leave even you should go office even if your about to die go to office and show them you face then they will send you home with annual leave. over time no cabs scheduled proper. drivers have more power than hr's in here. youwill never be given any knowledge but will be asked to get positive responses. and judged on that....Read More
Work Details
shit was the work
Work timings: Strict Timings
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Feb 2019
Likes
..
Dislikes
..
Technical Support Engineer in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2018
Likes
Apart from compensation everything is awesome here, and made some lovely friends...
Dislikes
Nothing.
Work Details
Awesome
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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IntouchCX.
Technical Support Engineer in
Hyderabad / Secunderabad
Technical Support Engineer in
Hyderabad / Secunderabad
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Apr 2018
Likes
Good
Dislikes
I am searching for better oppurtunities
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Hyderabad / Secunderabad
Agent Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Apr 2018
Likes
Flatform for starters
Dislikes
Nothing...
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Technical Support Engineer in
Hyderabad / Secunderabad
Technical Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Sep 2017
Likes
horrible company. All hooligans work there. Worst place to work. its kind of grinder who will take out blood from your body. salary is very low.
Dislikes
everything is pathetic. the SME, TL all are ready to eat up your head
Work Details
i had bitter experience. Even if your father is in ICU, then also you have to report to office otherwise they will throw you out of the company.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2019
Likes
Worst place to work.
Dislikes
Not properly organized. No basic facilities for women. Low salaries with heavy work load. Not a place to work for growth. Employees are treated as beggars. Terrible and pathetic managers.
Work Details
hectic
Work days: Rotational Shift
(Strict Timings)
Technical Support Engineer in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Sep 2019
Likes
Good
Dislikes
Good
Technical Support Engineer in
Hyderabad / Secunderabad
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2018
Likes
Work Life Balance
Dislikes
Career Growth
Technical Support Engineer in
Hyderabad / Secunderabad
People also ask about IntouchCX, Hyderabad / Secunderabad Technical Support Engineers
Is IntouchCX, Hyderabad / Secunderabad a good place to work for Technical Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 15 employee reviews, it's clear that most technical support engineers have a positive experience working at IntouchCX, Hyderabad / Secunderabad. Skill development holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does IntouchCX, Hyderabad / Secunderabad pay their Technical Support Engineers well?
According to AmbitionBox reviews, IntouchCX, Hyderabad / Secunderabad technical support engineers rate their salary and benefits at 3.5 out of 5, based on 15 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IntouchCX, Hyderabad / Secunderabad's technical support engineers salaries here and to read reviews specifically about salary and benefits at IntouchCX, Hyderabad / Secunderabad for technical support engineers, click here.
How is the work culture at IntouchCX, Hyderabad / Secunderabad for Technical Support Engineers?
Work culture at IntouchCX, Hyderabad / Secunderabad for technical support engineers is rated 3.9 out of 5 by 15 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IntouchCX, Hyderabad / Secunderabad for technical support engineers, click here.
How is the job security at IntouchCX, Hyderabad / Secunderabad for Technical Support Engineers?
Based on 15 reviews on AmbitionBox, IntouchCX, Hyderabad / Secunderabad's technical support engineers rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IntouchCX, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IntouchCX, Hyderabad / Secunderabad for technical support engineers, click here.
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