IGT Solutions Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

Likes

Just the salary on time.

Dislikes

Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.

Likes

There is nothing to like about other than the process which is easy

Dislikes

1. Upper management ( for drama they will mess up your mental health ) 2. HRs Business and recruiter ( have baises over religion and language, salary was promised for 30k but they were giving on 20k out of which you will have to pay 2k for cab ) few female HRs were abused by male HRs if they have health issues and can't come to the office. 3. Work environment ( there are some upper management who favour their religion and male gender, for example if you have to clarify few things in front of your teammates, a male employee can easily make fun of you plus your manager laughs at it in place of stopping them , that shows how unprofessional they are. If you are late like for few minutes due to sickness though you inform your manager you will insulted infront of the team, but if you a guy, went for a smoke break or went to play games , come late by more than half hour you are still welcomed with no warning nor insulting , in cab you can see PDA and stuff ). If you complain about it , you are putting yourself in trouble. 4. Food ( there's no hygiene in food court you can smell something pungent, Maggie is not something which is enough for people, there are no other food items so get your own food guys) 5. Even after leaving the company ( they will still harass you and haunt demanding for money stating you have to pay for the cab etc etc )

Likes

Fraudester company, making employees false liable for retention bonus,

Dislikes

Whole company itself, the HR name Karuna, such worst one that ever could see, do not know how does they say themselves as HR, even though if they don't deserve tht position

Likes

Job at IGT gets you to have the status of "employed".

Dislikes

... job of management and team leader to find ways to deduct your over time money. Oh! I completely forgot! In the name of cab service (deductible from your salary) you will be dropped 2 hours prior to your shift and after a shift of 8 hours they can at their wims decide to extend the shift by another hour or two.( PS, As mentioned above, don't expect to get paid for this extra work)

Likes

If you are in any back office process, life is little bit easier, though less salary.

Dislikes

Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens