HSBC Group Customer Service Manager Salaries by 6 Employees (Updated 2025)

5 - 11 years exp.

₹4 Lakhs - ₹9 Lakhs

Low Confidence

Salary of majority employees

20% less than the average Customer Service Manager Salary in Financial Services Companies for 5 - 11 years of experience

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Last Updated: 3 Nov 2023

Companies similar to HSBC Group for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Standard Chartered Customer Service Manager Salary 1 - 19 years exp. (23 salaries)	₹3.1 L/yr - ₹10.1 L/yr 52% more
Citibank Customer Service Manager Salary 3 - 16 years exp. (15 salaries)	₹6.3 L/yr - ₹15 L/yr 81% more
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ICICI Bank Customer Service Manager Salary 2 - 10 years exp. (487 salaries)	₹1.2 L/yr - ₹9.5 L/yr 3% more
Axis Bank Customer Service Manager Salary 4 - 12 years exp. (103 salaries)	₹1.2 L/yr - ₹10.3 L/yr 24% more
HDFC Bank Customer Service Manager Salary 0 - 12 years exp. (45 salaries)	₹2.3 L/yr - ₹9 L/yr 3% more
State Bank of India Customer Service Manager Salary 1 - 8 years exp. (6 salaries)	₹1.2 L/yr - ₹7 L/yr 16% less
Kotak Mahindra Bank Customer Service Manager Salary 1 - 10 years exp. (72 salaries)	₹2 L/yr - ₹7.9 L/yr 9% more
IndusInd Bank Customer Service Manager Salary 2 - 10 years exp. (194 salaries)	₹1.8 L/yr - ₹5.5 L/yr 17% less
Yes Bank Customer Service Manager Salary 0 - 7 years exp. (6 salaries)	₹2.8 L/yr - ₹7.5 L/yr At par
RBL Bank Customer Service Manager Salary 3 - 8 years exp. (11 salaries)	₹3.2 L/yr - ₹7.2 L/yr 13% less
Aditya Birla Capital Customer Service Manager Salary 2 - 9 years exp. (19 salaries)	₹2.2 L/yr - ₹7.4 L/yr 17% more
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Capri Global Housing Finance Customer Service Manager Salary 8 - 15 years exp. (8 salaries)	₹3.8 L/yr - ₹6.8 L/yr 11% more
HDFC Sales Customer Service Manager Salary 2 - 5 years exp. (4 salaries)	₹2.3 L/yr - ₹3.6 L/yr 39% less
Muthoot Pappachan Group Customer Service Manager Salary 0 - 4 years exp. (4 salaries)	₹1.5 L/yr - ₹3 L/yr 44% less
Cholamandalam Investment & Finance Customer Service Manager Salary 1 - 2 years exp. (4 salaries)	₹3.5 L/yr - ₹11 L/yr 56% more
American Express Customer Service Manager Salary 5 - 6 years exp. (3 salaries)	₹5.3 L/yr - ₹6.4 L/yr 21% more

Customer Service Manager salary at HSBC Group ranges between ₹4 Lakhs to ₹9 Lakhs per year for employees with experience between 5 years to 11 years. Salary estimates are based on 6 latest salaries received from various employees of HSBC Group.

Experience wise HSBC Group Customer Service Manager salaries

Last Updated: 3 Nov 2023

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹4.3 L/yr
6 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
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7 years (AmbitionBox Estimate)	₹4 L/yr - ₹7.4 L/yr
8 years (AmbitionBox Estimate)	₹4 L/yr - ₹6 L/yr
9 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹5.9 L/yr
10 years (AmbitionBox Estimate)	₹4 L/yr - ₹10.2 L/yr
11 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹9 L/yr

View all

Similar Designation salaries in HSBC Group

Customer Service Officer Salary

(7 salaries)

₹2.45 L/yr - ₹5.4 L/yr

Customer Service Associate Salary

(51 salaries)

₹2.05 L/yr - ₹5.9 L/yr

Customer Service Executive Salary

(924 salaries)

₹1.5 L/yr - ₹6.75 L/yr

Customer Relationship Manager Salary

(4 salaries)

₹3 L/yr - ₹8.9 L/yr

Customer Service Representative Salary

(68 salaries)

₹2.45 L/yr - ₹7 L/yr

Customer Care Executive Salary

(90 salaries)

₹2 L/yr - ₹5.5 L/yr

Customer Support Associate Salary

(7 salaries)

₹2.89 L/yr - ₹6.85 L/yr

Branch Manager Salary

(5 salaries)

₹10.5 L/yr - ₹15.42 L/yr

Service Engineer Salary

(4 salaries)

₹3.7 L/yr - ₹51 L/yr

Customer Support Executive Salary

(119 salaries)

₹1.8 L/yr - ₹6.1 L/yr

Salary related reviews for HSBC Group

5.0

Rated by 3 employees for salary & benefits

Customer Service Manager in Hyderabad / Secunderabad

NRI global help desk Department

5.0

• posted on 31 Mar 2021

5.0

for Salary and Benefits

Likes

Job opportunity ,34 days leave in an year , bonus every year ... Good increament ever y year

Dislikes

Wants to explore more options rather then getting stuck to the same business .. the only thing I don't like is weekly offs on week days n irregular shifts

Senior Associate in Bangalore / Bengaluru

Full Time

Risk Management & Compliance Department

5.0

• posted on 20 Oct 2023

3.0

for Salary and Benefits

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

Analyst in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

2.0

• posted on 22 May 2023

4.0

for Salary and Benefits

Likes

...licies in place in theory. In practice it all depends on your team and managers. In my experience I haven’t seen many positives apart from pay , but if your team is okay, it might work out very well

Dislikes

Again it’s all contingent on the team. The company has excellent policies in place and if allowed to work will create a great work environment

Analyst in Kolkata

Full Time

Data Science & Analytics Department

3.0

• posted on 06 Feb 2023

2.0

for Salary and Benefits

Likes

Work life balance is decent, job security is high in HSBC India.. Decei learning opportunities..

Dislikes

Compensation is not competitive at all compared to its market competitors.. Promotions and hikes are poor and managers play favourites..

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

4.0

• posted on 24 Sep 2020

5.0

for Salary and Benefits

Likes

Like the work culture here, during the pandemic when other companies were struggling to pay their employees HSBC paid the salary to their employees without any salary cut. They try to retain their employees by helping them in every possible ways.

Dislikes

There is nothing that I dislike about HSBC.

see more salary related reviews

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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HSBC Group Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at HSBC Group?

Customer Service Manager salary at HSBC Group in India ranges between ₹4.0 Lakhs to ₹9.0 Lakhs for experience between 5 years to 11 years. According to our estimates it is 20% less than the average Customer Service Manager Salary in India. Salary estimates are based on 6 latest salaries received from various employees of HSBC Group India.

How does the salary of a Customer Service Manager at HSBC Group India compare with the average salary range for this job?

The average salary of a Customer Service Manager at HSBC Group is 20% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

Which similar companies are paying more than HSBC Group to a Customer Service Manager in India?

Citibank Customer Service Manager Salary - ₹6.3 Lakhs to ₹15.0 Lakhs per year
Cholamandalam Investment & Finance Customer Service Manager Salary - ₹3.5 Lakhs to ₹11.0 Lakhs per year
Standard Chartered Customer Service Manager Salary - ₹3.1 Lakhs to ₹10.1 Lakhs per year
Axis Bank Customer Service Manager Salary - ₹1.2 Lakhs to ₹10.3 Lakhs per year
American Express Customer Service Manager Salary - ₹5.3 Lakhs to ₹6.4 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to HSBC Group in India?

Aditya Birla Capital Customer Service Manager Salary - ₹2.2 Lakhs to ₹7.4 Lakhs per year
Capri Global Housing Finance Customer Service Manager Salary - ₹3.8 Lakhs to ₹6.8 Lakhs per year
Kotak Mahindra Bank Customer Service Manager Salary - ₹2.0 Lakhs to ₹7.9 Lakhs per year
ICICI Bank Customer Service Manager Salary - ₹1.2 Lakhs to ₹9.5 Lakhs per year
HDFC Bank Customer Service Manager Salary - ₹2.3 Lakhs to ₹9.0 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at HSBC Group in India?

The estimated take-home salary of a Customer Service Manager at HSBC Group ranges between ₹34,720 per month to ₹35,964 per month in India. The take-home salary calculation is based on the average HSBC Group Customer Service Manager salary in India which ranges between ₹4.0 Lakhs to ₹9.0 Lakhs per year for employees with experience between 5 years to 11 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at HSBC Group?

According to AmbitionBox, 33% of the HSBC Group Customer Service Managers reported a notice period of 15 days or less, 34% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 3 responses on AmbitionBox in last 2 years.

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HSBC Group Customer Service Manager Salaries

HSBC Group Customer Service Manager salary in India ranges between ₹4 Lakhs to ₹9 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 HSBC Group latest salaries received from various employees of HSBC Group.