HSBC Group Customer Service Officer Salaries by 7 Employees (Updated 2025)

4 - 8 years exp.

₹2.5 Lakhs - ₹5.4 Lakhs

Low Confidence

Salary of majority employees

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23% more than the average Customer Service Officer Salary in Financial Services Companies for 4 - 8 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Service Officer Salary 6 - 8 years exp. (3 salaries)	Unlock ₹3.3 L/yr - ₹4.7 L/yr
Customer Success, Service & Operations Customer Service Officer Salary 4 years exp. (AmbitionBox Estimate)	Unlock ₹4.9 L/yr - ₹5.9 L/yr
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Finance & Accounting Customer Service Officer Salary 6 years exp. (AmbitionBox Estimate)	Unlock ₹2.2 L/yr - ₹2.7 L/yr

Last Updated: 8 Nov 2024

Companies similar to HSBC Group for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Standard Chartered Customer Service Officer Salary 2 - 5 years exp. (6 salaries)	Unlock ₹1.9 L/yr - ₹4 L/yr 25% less
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (861 salaries)	Unlock ₹1.5 L/yr - ₹5.2 L/yr 22% less
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Axis Bank Customer Service Officer Salary 1 - 10 years exp. (608 salaries)	Unlock ₹1 L/yr - ₹8.6 L/yr 4% more
HDFC Bank Customer Service Officer Salary 0 - 8 years exp. (133 salaries)	Unlock ₹1.3 L/yr - ₹6.5 L/yr 24% less
State Bank of India Customer Service Officer Salary 0 - 11 years exp. (6 salaries)	Unlock ₹1 L/yr - ₹5 L/yr 40% less
Kotak Mahindra Bank Customer Service Officer Salary 0 - 5 years exp. (157 salaries)	Unlock ₹1.5 L/yr - ₹4.3 L/yr 25% less
IndusInd Bank Customer Service Officer Salary 0 - 5 years exp. (61 salaries)	Unlock ₹1.8 L/yr - ₹4 L/yr 22% less	1 job opening
Yes Bank Customer Service Officer Salary 0 - 8 years exp. (20 salaries)	Unlock ₹2 L/yr - ₹4.1 L/yr 21% less
Karvy DigiKonnect Customer Service Officer Salary 1 - 4 years exp. (7 salaries)	Unlock ₹1.1 L/yr - ₹2.6 L/yr 62% less
Citicorp Customer Service Officer Salary 0 - 5 years exp. (6 salaries)	Unlock ₹3.1 L/yr - ₹6.3 L/yr 7% more
Cholamandalam Investment & Finance Customer Service Officer Salary 1 - 8 years exp. (5 salaries)	Unlock ₹2 L/yr - ₹3 L/yr 39% less
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HDFC Sales Customer Service Officer Salary 3 - 5 years exp. (4 salaries)	Unlock ₹2.9 L/yr - ₹4.2 L/yr 4% less
JPMorgan Chase & Co. Customer Service Officer Salary 3 - 12 years exp. (4 salaries)	Unlock ₹3.7 L/yr - ₹5.8 L/yr 30% more

Customer Service Officer salary at HSBC Group ranges between ₹2.5 Lakhs to ₹5.4 Lakhs per year for employees with experience between 4 years to 8 years. Salary estimates are based on 7 latest salaries received from various employees of HSBC Group.

Experience wise HSBC Group Customer Service Officer salaries

Last Updated: 8 Nov 2024

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹5.4 L/yr
5 years (AmbitionBox Estimate)	Unlock ₹3.6 L/yr - ₹4.7 L/yr
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6 years (AmbitionBox Estimate)	Unlock ₹2.5 L/yr - ₹4.7 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹3.3 L/yr - ₹4.2 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹1.3 L/yr - ₹3.4 L/yr

Similar Designation salaries in HSBC Group

Customer Service Manager Salary

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₹4 L/yr - ₹9 L/yr

Customer Service Associate Salary

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₹2.75 L/yr - ₹7 L/yr

Customer Service Executive Salary

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₹1.45 L/yr - ₹7.02 L/yr

Customer Care Executive Salary

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₹2.2 L/yr - ₹5.5 L/yr

Customer Service Representative Salary

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₹2.1 L/yr - ₹7 L/yr

Service Engineer Salary

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₹3.7 L/yr - ₹51 L/yr

Customer Support Associate Salary

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₹2.89 L/yr - ₹6.85 L/yr

Customer Support Executive Salary

(119 salaries)

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₹1.8 L/yr - ₹6.1 L/yr

Customer Relationship Manager Salary

(4 salaries)

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₹3 L/yr - ₹8.9 L/yr

Senior Customer Service Executive Salary

(37 salaries)

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₹2.35 L/yr - ₹6.12 L/yr

Salary related reviews for HSBC Group

4.6

Rated by 3 employees for salary & benefits

Senior Associate in Bangalore / Bengaluru

Full Time

Risk Management & Compliance Department

5.0

• posted on 20 Oct 2023

3.0

for Salary and Benefits

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

Skill development - Good

+5 more

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

Analyst in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

2.0

• posted on 22 May 2023

4.0

for Salary and Benefits

Likes

...licies in place in theory. In practice it all depends on your team and managers. In my experience I haven’t seen many positives apart from pay , but if your team is okay, it might work out very well

Salary - Good

+1 more

Dislikes

Again it’s all contingent on the team. The company has excellent policies in place and if allowed to work will create a great work environment

Job security - Poor

+3 more

Analyst in Kolkata

Full Time

Data Science & Analytics Department

3.0

• posted on 06 Feb 2023

2.0

for Salary and Benefits

Likes

Work life balance is decent, job security is high in HSBC India.. Decei learning opportunities..

Skill development - Good

+3 more

Dislikes

Compensation is not competitive at all compared to its market competitors.. Promotions and hikes are poor and managers play favourites..

Salary - Poor

+1 more

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

4.0

• posted on 24 Sep 2020

5.0

for Salary and Benefits

Likes

Like the work culture here, during the pandemic when other companies were struggling to pay their employees HSBC paid the salary to their employees without any salary cut. They try to retain their employees by helping them in every possible ways.

Salary - Excellent

+6 more

Dislikes

There is nothing that I dislike about HSBC.

Analyst in Kolkata

Data Science & Analytics Department

4.0

• posted on 16 Sep 2022

3.0

for Salary and Benefits

Likes

Good work culture. People are really helpful.

Job security - Good

+3 more

Dislikes

Annual hike is not even cover the inflation rate. It is more like your salary will reduce value due to inflation rate and hike will be so less. Bonus amount is very less. Even if you get promotion in my department they are giving only 5%🤣 although it is not same for all the department there are departments where people are getting 15-20% hike😊

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Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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HSBC Group Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at HSBC Group?

Customer Service Officer salary at HSBC Group in India ranges between ₹2.5 Lakhs to ₹5.4 Lakhs for experience between 4 years to 8 years. According to our estimates it is 23% more than the average Customer Service Officer Salary in India. Salary estimates are based on 7 latest salaries received from various employees of HSBC Group India.

How does the salary of a Customer Service Officer at HSBC Group India compare with the average salary range for this job?

The average salary of a Customer Service Officer at HSBC Group is 23% more than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than HSBC Group to a Customer Service Officer in India?

JPMorgan Chase & Co. Customer Service Officer Salary - ₹3.7 Lakhs to ₹5.8 Lakhs per year
Citicorp Customer Service Officer Salary - ₹3.1 Lakhs to ₹6.3 Lakhs per year
Axis Bank Customer Service Officer Salary - ₹1.0 Lakhs to ₹8.6 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to HSBC Group in India?

HDFC Sales Customer Service Officer Salary - ₹2.9 Lakhs to ₹4.2 Lakhs per year
Yes Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.1 Lakhs per year
ICICI Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
IndusInd Bank Customer Service Officer Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year
HDFC Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹6.5 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at HSBC Group in India?

The estimated take-home salary of a Customer Service Officer at HSBC Group ranges between ₹29,967 per month to ₹31,282 per month in India. The take-home salary calculation is based on the average HSBC Group Customer Service Officer salary in India which ranges between ₹2.5 Lakhs to ₹5.4 Lakhs per year for employees with experience between 4 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at HSBC Group?

According to AmbitionBox, 67% of the HSBC Group Customer Service Officers reported a notice period of 1 Month, 33% reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

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HSBC Group Customer Service Officer Salaries

HSBC Group Customer Service Officer salary in India ranges between ₹2.5 Lakhs to ₹5.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 HSBC Group latest salaries received from various employees of HSBC Group.