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HSBC Group

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HSBC Group Customer Service Representative salaries in India (Updated 2025)

Annual salary range
0 - 8 years exp.
₹2.1 Lakhs - ₹7 Lakhs
Salary of majority employees
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44% more than the average Customer Service Representative Salary in Financial Services Companies for 0 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
0 - 8 years exp. (32 salaries)
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₹2.5 L/yr - ₹7 L/yr

Finance & Accounting
Customer Service Representative Salary
2 - 7 years exp. (8 salaries)
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₹2.1 L/yr - ₹5.3 L/yr

BFSI, Investments & Trading
Customer Service Representative Salary
3 - 6 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹4.9 L/yr

Last Updated: 17 Jan 2025

Companies similar to HSBC Group for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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Citicorp Customer Service Representative Salary

0 - 10 years exp. (23 salaries)

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₹4.2 L/yr - ₹12.4 L/yr

arrow icon 53% more
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₹2.5 L/yr - ₹8.6 L/yr

arrow icon 32% more
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₹4 L/yr - ₹7.6 L/yr

arrow icon 21% more
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BNY Customer Service Representative Salary

0 - 5 years exp. (13 salaries)

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₹2.6 L/yr - ₹5.5 L/yr

arrow icon 4% less
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₹1.2 L/yr - ₹2 L/yr

arrow icon 66% less
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₹2.7 L/yr - ₹3.5 L/yr

arrow icon 34% less
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₹1 L/yr - ₹1.7 L/yr

arrow icon 70% less
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₹3.3 L/yr - ₹6.8 L/yr

arrow icon 17% less
Customer Service Representative salary at HSBC Group ranges between ₹2.1 Lakhs to ₹7 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 66 latest salaries received from various employees of HSBC Group.

Latest annual salaries shared by HSBC Group Customer Service Representative

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4 years exp.
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8 years exp.
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Experience wise HSBC Group Customer Service Representative salaries

Last Updated: 17 Jan 2025

Experience Avg Annual Salary
Fresher  (5 salaries)

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₹3.8 L/yr - ₹4 L/yr
1 year  (5 salaries)

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₹3.1 L/yr - ₹5.1 L/yr
2 years  (6 salaries)

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₹2.1 L/yr - ₹5.3 L/yr
3 years  (11 salaries)

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₹2.9 L/yr - ₹5.3 L/yr
4 years  (15 salaries)

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₹2.5 L/yr - ₹6.5 L/yr
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Similar Designation salaries in HSBC Group

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₹1.1 L/yr - ₹7.02 L/yr
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₹2.75 L/yr - ₹7 L/yr
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₹4 L/yr - ₹9 L/yr
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₹2.45 L/yr - ₹5.4 L/yr
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₹2 L/yr - ₹5.5 L/yr
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₹1.8 L/yr - ₹6.1 L/yr
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₹2.89 L/yr - ₹6.85 L/yr
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₹2.35 L/yr - ₹6.12 L/yr
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₹3 L/yr - ₹8.9 L/yr
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₹7.9 L/yr - ₹7.9 L/yr

Salary related reviews for HSBC Group

3.9

Rated by 12 employees for salary & benefits

Customer Success, Service & Operations Department

4.0
  •  posted on 17 Oct 2017

2.0
 for  Salary and Benefits

Likes

Branded company big place fun activities

  • Company culture - Good

Dislikes

...rk when ever they want.. and at the same time one day week off when OT applied . And only pay 60rs for that one hour.. No proper leave approvals HIGH CALL FLOW VOLUME

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Risk Management & Compliance Department

5.0
  •  posted on 20 Oct 2023

3.0
 for  Salary and Benefits

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

read more
  • Skill development - Good
  • +5 more

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

read more

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 22 May 2023

4.0
 for  Salary and Benefits

Likes

...licies in place in theory. In practice it all depends on your team and managers. In my experience I haven’t seen many positives apart from pay , but if your team is okay, it might work out very well

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  • Salary - Good
  • +1 more

Dislikes

Again it’s all contingent on the team. The company has excellent policies in place and if allowed to work will create a great work environment

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  • Job security - Poor
  • +3 more

Full Time

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Data Science & Analytics Department

3.0
  •  posted on 06 Feb 2023

2.0
 for  Salary and Benefits

Likes

Work life balance is decent, job security is high in HSBC India.. Decei learning opportunities..

  • Skill development - Good
  • +3 more

Dislikes

Compensation is not competitive at all compared to its market competitors.. Promotions and hikes are poor and managers play favourites..

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  • Salary - Poor
  • +1 more

Customer Service Department

4.0
  •  posted on 24 Sep 2020

5.0
 for  Salary and Benefits

Likes

Like the work culture here, during the pandemic when other companies were struggling to pay their employees HSBC paid the salary to their employees without any salary cut. They try to retain their employees by helping them in every possible ways.

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  • Salary - Excellent
  • +6 more

Dislikes

There is nothing that I dislike about HSBC.

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HSBC Group Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at HSBC Group ?
The average salary of a Customer Service Representative at HSBC Group in India typically ranges from ₹2.1 Lakhs to ₹7.0 Lakhs per year, depending on experience (from Fresher to 8 years).

The top 10% of Customer Service Representative at HSBC Group earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹6.9 Lakhs per year. Customer Service Representative Salaries at HSBC Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 60+ HSBC Group employees in India.
What is the estimated take home salary of a Customer Service Representative at HSBC Group in India?
The estimated take-home salary of a Customer Service Representative at HSBC Group in India typically ranges from ₹34,076 to ₹35,329 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹7.0 Lakhs per year for employees with experience ranging from Fresher to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 60+ salaries received from various employees of HSBC Group. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than HSBC Group for Customer Service Representative in India?
Citicorp ₹4.2 Lakhs to ₹12.4 Lakhs per year
American Express ₹2.5 Lakhs to ₹8.6 Lakhs per year
JPMorgan Chase & Co. ₹4.0 Lakhs to ₹7.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HSBC Group, depending on the role and experience level.
What is the salary of a Customer Service Representative in companies similar to HSBC Group in India?
The salary of a Customer Service Representative at companies similar to HSBC Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

BNY ₹2.6 Lakhs to ₹5.5 Lakhs per year
Wells Fargo ₹3.3 Lakhs to ₹6.8 Lakhs per year
GE Capital ₹2.7 Lakhs to ₹3.5 Lakhs per year
Karvy DigiKonnect ₹1.2 Lakhs to ₹2.0 Lakhs per year
Muthoot Pappachan Group ₹1.0 Lakhs to ₹1.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Representative at HSBC Group in India?
The salary growth for a Customer Service Representative at HSBC Group depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at HSBC Group:

Experience Average Salary Range
Fresher ₹3.8 Lakhs to ₹4.0 Lakhs per year
1 year ₹3.1 Lakhs to ₹5.1 Lakhs per year
2 years ₹2.1 Lakhs to ₹5.3 Lakhs per year
3 years ₹2.9 Lakhs to ₹5.3 Lakhs per year
and so on.

Tell us how to improve this page.

HSBC Group Customer Service Representative salary in India ranges between ₹2.1 Lakhs to ₹7 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 66 HSBC Group latest salaries received from various employees of HSBC Group.