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HSBC Group

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4.0

based on 4.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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HSBC Group Customer Service Representative Reviews

based on 11 reviews
Updated 20 Aug, 2024

Overall Rating

4.5/5
How AmbitionBox ratings work?

Category Ratings

4.8

Company culture

3.9

Work-Life balance

3.9

Salary & Benefits

3.8

Job Security

3.8

Promotions/Appraisal

3.5

Work Satisfaction

3.4

Skill development

11 reviews found

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People also ask about HSBC Group's Customer Service Representatives

How is HSBC Group to work for?
HSBC Group is rated 4.5 out of 5, based on 11 reviews by employees on AmbitionBox. HSBC Group is known for Company culture which is rated at the top and given a rating of 4.8. However, Skill development is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at HSBC Group read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HSBC Group?
According to AmbitionBox ratings, HSBC Group employees rate its salary and benefits as 3.9 out of 5. You can know more about HSBC Group Salaries at AmbitionBox
How is the work culture at HSBC Group?
Work culture is rated 4.8 at HSBC Group by 11 employees. While job security is rated 3.8 and work-life balance is rated 3.9 at HSBC Group. Read detailed reviews by employees of HSBC Group on AmbitionBox.

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Gender Based Ratings for HSBC Group Customer Service Representative

based on 10 reviews
4.3
Rated by 5 Women

Rated 4.8 for Company Culture and 3.8 for Career Growth

women
4.8
Rated by 5 Men

Rated 5.0 for Work-Life Balance and 4.9 for Salary & Benefits

men

Working Days for HSBC Group Customer Service Representative

based on 11 reviews
Rotational Shift
62%
Monday to Friday
25%
Monday to Saturday
13%

Work Timings for HSBC Group Customer Service Representative

based on 11 reviews
Flexible timing
Strict (11am - 7pm)
Strict (1.30pm - 11.30pm)
56%
22%
22%

Shift Timings for HSBC Group Customer Service Representative

based on 11 reviews
Day shift
100%

Business Travel for HSBC Group Customer Service Representative

based on 11 reviews
No travel
75%
Within city
25%
HSBC Group Customer Service Representative Salary
based on 67 salaries
₹2.5 L/yr - ₹7 L/yr
45% more than the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
5 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
3 total responses
+3 more benefits
Compare HSBC Group with

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3.9
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ICICI Bank

4.0
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Axis Bank

3.8
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