HSBC Group Customer Service Associate Salaries by 50+ Employees (Updated 2025)

1 - 8 years exp.

₹2.8 Lakhs - ₹7 Lakhs

Salary of majority employees

60% more than the average Customer Service Associate Salary in Financial Services Companies for 1 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 8 years exp. (25 salaries)	₹3.3 L/yr - ₹6.5 L/yr
Finance & Accounting Customer Service Associate Salary 2 - 5 years exp. (7 salaries)	₹3.1 L/yr - ₹4.5 L/yr
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Engineering - Software & QA Customer Service Associate Salary 1 - 7 years exp. (4 salaries)	₹2.8 L/yr - ₹5.2 L/yr
BFSI, Investments & Trading Customer Service Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹7 L/yr
Sales & Business Development Customer Service Associate Salary 5 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹5.4 L/yr

Last Updated: 18 Feb 2025

Companies similar to HSBC Group for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Associate Salary 0 - 3 years exp. (213 salaries)	₹1.5 L/yr - ₹4.6 L/yr 33% less
Axis Bank Customer Service Associate Salary 0 - 4 years exp. (78 salaries)	₹1.6 L/yr - ₹4.5 L/yr 45% less
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HDFC Bank Customer Service Associate Salary 0 - 5 years exp. (29 salaries)	₹1.5 L/yr - ₹4.2 L/yr 42% less
State Bank of India Customer Service Associate Salary 2 - 7 years exp. (7 salaries)	₹1.6 L/yr - ₹6.5 L/yr 4% less
Kotak Mahindra Bank Customer Service Associate Salary 1 - 7 years exp. (27 salaries)	₹1.5 L/yr - ₹4 L/yr 34% less
IndusInd Bank Customer Service Associate Salary 1 - 5 years exp. (11 salaries)	₹2 L/yr - ₹4 L/yr 42% less
Yes Bank Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	₹1.5 L/yr - ₹4.5 L/yr 50% less
RBL Bank Customer Service Associate Salary 0 - 4 years exp. (14 salaries)	₹1.7 L/yr - ₹2.4 L/yr 58% less
American Express Customer Service Associate Salary 2 - 6 years exp. (45 salaries)	₹3 L/yr - ₹9 L/yr 35% more	1 job opening
Karvy DigiKonnect Customer Service Associate Salary 0 - 5 years exp. (24 salaries)	₹1.2 L/yr - ₹3.3 L/yr 58% less
JPMorgan Chase & Co. Customer Service Associate Salary 0 - 15 years exp. (18 salaries)	₹3 L/yr - ₹7.5 L/yr 21% more
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Citicorp Customer Service Associate Salary 1 - 8 years exp. (15 salaries)	₹2.6 L/yr - ₹5 L/yr 14% less
HDFC Sales Customer Service Associate Salary 2 - 6 years exp. (6 salaries)	₹1.8 L/yr - ₹3 L/yr 50% less
BNY Customer Service Associate Salary 3 - 5 years exp. (3 salaries)	₹3.4 L/yr - ₹3.8 L/yr 25% less
Cholamandalam Investment & Finance Customer Service Associate Salary 0 - 1 year exp. (3 salaries)	₹1.7 L/yr - ₹3 L/yr 52% less
IDFC FIRST Bharat Customer Service Associate Salary 0 - 6 years exp. (3 salaries)	₹2.2 L/yr - ₹3.5 L/yr 40% less
The Muthoot Group Customer Service Associate Salary 0 - 8 years exp. (3 salaries)	₹2.2 L/yr - ₹4 L/yr 28% less

Customer Service Associate salary at HSBC Group ranges between ₹2.8 Lakhs to ₹7 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 52 latest salaries received from various employees of HSBC Group.

Experience wise HSBC Group Customer Service Associate salaries

Last Updated: 18 Feb 2025

Experience	Avg Annual Salary
1 year (3 salaries)	₹2.8 L/yr - ₹5.6 L/yr
2 years (8 salaries)	₹3 L/yr - ₹5.5 L/yr
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3 years (8 salaries)	₹3.1 L/yr - ₹6.3 L/yr
4 years (7 salaries)	₹3.1 L/yr - ₹7 L/yr
5 years (12 salaries)	₹2.9 L/yr - ₹5.5 L/yr
6 years (6 salaries)	₹3.8 L/yr - ₹6.5 L/yr
7 years (5 salaries)	₹3.3 L/yr - ₹5.9 L/yr
8 years (3 salaries)	₹4 L/yr - ₹5.9 L/yr

View all

Similar Designation salaries in HSBC Group

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Customer Service Executive Salary

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Customer Service Manager Salary

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Customer Service Representative Salary

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Customer Care Executive Salary

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Senior Associate Salary

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Customer Support Executive Salary

(119 salaries)

₹1.8 L/yr - ₹6.1 L/yr

Process Associate Salary

(116 salaries)

₹2 L/yr - ₹6.5 L/yr

Senior Customer Service Executive Salary

(37 salaries)

₹2.35 L/yr - ₹6.12 L/yr

Salary related reviews for HSBC Group

3.9

Rated by 22 employees for salary & benefits

Senior Associate in Bangalore / Bengaluru

Full Time

Risk Management & Compliance Department

5.0

• posted on 20 Oct 2023

3.0

for Salary and Benefits

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

Skill development - Good

+5 more

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

Analyst in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

2.0

• posted on 22 May 2023

4.0

for Salary and Benefits

Likes

...licies in place in theory. In practice it all depends on your team and managers. In my experience I haven’t seen many positives apart from pay , but if your team is okay, it might work out very well

Salary - Good

+1 more

Dislikes

Again it’s all contingent on the team. The company has excellent policies in place and if allowed to work will create a great work environment

Job security - Poor

+3 more

Analyst in Kolkata

Full Time

Data Science & Analytics Department

3.0

• posted on 06 Feb 2023

2.0

for Salary and Benefits

Likes

Work life balance is decent, job security is high in HSBC India.. Decei learning opportunities..

Skill development - Good

+3 more

Dislikes

Compensation is not competitive at all compared to its market competitors.. Promotions and hikes are poor and managers play favourites..

Salary - Poor

+1 more

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

4.0

• posted on 24 Sep 2020

5.0

for Salary and Benefits

Likes

Like the work culture here, during the pandemic when other companies were struggling to pay their employees HSBC paid the salary to their employees without any salary cut. They try to retain their employees by helping them in every possible ways.

Salary - Excellent

+6 more

Dislikes

There is nothing that I dislike about HSBC.

Analyst in Kolkata

Data Science & Analytics Department

4.0

• posted on 16 Sep 2022

3.0

for Salary and Benefits

Likes

Good work culture. People are really helpful.

Job security - Good

+3 more

Dislikes

Annual hike is not even cover the inflation rate. It is more like your salary will reduce value due to inflation rate and hike will be so less. Bonus amount is very less. Even if you get promotion in my department they are giving only 5%🤣 although it is not same for all the department there are departments where people are getting 15-20% hike😊

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What people are saying about HSBC Group

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a senior business analyst

HSBC GSC Pune

Hi folks, need a help with a decision. Does HSBC GSC allows work from Pune location. I have got an offer for Bengaluru. Any flexibility to work from Pune location? First level of understanding i got is that they don’t have GSC offices in Pune. Can someone throw some light? Thanks in advance.

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HSBC Group Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at HSBC Group?

Customer Service Associate salary at HSBC Group in India ranges between ₹2.8 Lakhs to ₹7.0 Lakhs for experience between 1 years to 8 years. According to our estimates it is 60% more than the average Customer Service Associate Salary in India. Salary estimates are based on 52 latest salaries received from various employees of HSBC Group India.

How does the salary of a Customer Service Associate at HSBC Group India compare with the average salary range for this job?

The average salary of a Customer Service Associate at HSBC Group is 60% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than HSBC Group to a Customer Service Associate in India?

American Express Customer Service Associate Salary - ₹3.0 Lakhs to ₹9.0 Lakhs per year
JPMorgan Chase & Co. Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.5 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to HSBC Group in India?

State Bank of India Customer Service Associate Salary - ₹1.6 Lakhs to ₹6.5 Lakhs per year
Citicorp Customer Service Associate Salary - ₹2.6 Lakhs to ₹5.0 Lakhs per year
BNY Customer Service Associate Salary - ₹3.4 Lakhs to ₹3.8 Lakhs per year
The Muthoot Group Customer Service Associate Salary - ₹2.2 Lakhs to ₹4.0 Lakhs per year
ICICI Bank Customer Service Associate Salary - ₹1.5 Lakhs to ₹4.6 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at HSBC Group in India?

The estimated take-home salary of a Customer Service Associate at HSBC Group ranges between ₹35,269 per month to ₹36,504 per month in India. The take-home salary calculation is based on the average HSBC Group Customer Service Associate salary in India which ranges between ₹2.8 Lakhs to ₹7.0 Lakhs per year for employees with experience between 1 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at HSBC Group?

According to AmbitionBox, 33% of the HSBC Group Customer Service Associates reported a notice period of 2 Months, 30% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 24 responses on AmbitionBox in last 2 years.

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HSBC Group Customer Service Associate Salaries

HSBC Group Customer Service Associate salary in India ranges between ₹2.8 Lakhs to ₹7 Lakhs with an average annual salary of ₹. Salary estimates are based on 52 HSBC Group latest salaries received from various employees of HSBC Group.

HSBC Group Customer Service Associate salaries in India

Companies similar to HSBC Group for Customer Service Associate

Latest annual salaries shared by HSBC Group Customer Service Associate

Experience wise HSBC Group Customer Service Associate salaries

Similar Designation salaries in HSBC Group

Salary related reviews for HSBC Group

Senior Associate in Bangalore / Bengaluru

Analyst in Bangalore / Bengaluru

Analyst in Kolkata

Customer Service Executive in Hyderabad / Secunderabad

Analyst in Kolkata

HSBC Group Customer Service Associate Salary FAQs

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HSBC Group Customer Service Associate Salaries by Location