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HSBC Group

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4.0

based on 4.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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HSBC Group Customer Service Associate Reviews

based on 22 reviews
Updated 20 Dec, 2023

Overall Rating

4.4/5
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Category Ratings

4.6

Company culture

4.5

Job security

4.3

Work-life balance

4.3

Skill development

4.0

Work satisfaction

3.9

Salary

3.8

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Top Mentions in HSBC Group Customer Service Associate Reviews

22 reviews found

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Gender Based Ratings for HSBC Group Customer Service Associate

based on 19 reviews
4.2
Rated by 10 Women

Rated 4.7 for Company culture and 4.2 for Job security

women
4.6
Rated by 9 Men

Rated 4.8 for Company culture and 4.7 for Work-life balance

men

Working Days for HSBC Group Customer Service Associate

based on 22 reviews
Monday to Friday
73%
Rotational Shift
20%
Other
7%

Work Timings for HSBC Group Customer Service Associate

based on 22 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (10.30am - 7.30pm)
50%
8%
8%
34% employees reported other strict timings

Shift Timings for HSBC Group Customer Service Associate

based on 22 reviews
Day shift
Night shift
83%
17%

Business Travel for HSBC Group Customer Service Associate

based on 22 reviews
No travel
80%
Within city
20%
HSBC Group Customer Service Associate Salary
based on 50 salaries
₹2.8 L/yr - ₹7 L/yr
61% more than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
2 total responses
degree
Professional degree assistance
1 total response
View All
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