Genpact Customer Service Analyst Salaries by 5 Employees (Updated 2024)

3 - 9 years exp.

₹0.7 Lakh - ₹5.8 Lakhs

Low Confidence

Salary of majority employees

42% less than the average Customer Service Analyst Salary in IT Services & Consulting Companies for 3 - 9 years of experience

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Salaries in different departments

Data Science & Analytics Customer Service Analyst Salary 3 - 9 years exp. (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.5 L/yr
Marketing & Communication Customer Service Analyst Salary 8 years exp. (AmbitionBox Estimate)	₹0.6 L/yr - ₹0.8 L/yr
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Procurement & Supply Chain Customer Service Analyst Salary 3 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.5 L/yr

Last Updated: 4 Mar 2024

Companies similar to Genpact for Customer Service Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Analyst Salary 4 - 18 years exp. (4 salaries)	₹4.7 L/yr - ₹10 L/yr 88% more
Wipro Customer Service Analyst Salary 0 - 11 years exp. (7 salaries)	₹3.1 L/yr - ₹5.9 L/yr 13% more
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Accenture Customer Service Analyst Salary 3 - 10 years exp. (164 salaries)	₹3.8 L/yr - ₹10 L/yr 72% more	7 job openings
Sutherland Global Services Customer Service Analyst Salary 1 - 5 years exp. (5 salaries)	₹2.4 L/yr - ₹3.3 L/yr 25% less
HCL Group Customer Service Analyst Salary 2 - 4 years exp. (3 salaries)	₹1.8 L/yr - ₹2 L/yr 53% less
Concentrix Corporation Customer Service Analyst Salary 1 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹3 L/yr 34% less

Customer Service Analyst salary at Genpact ranges between ₹0.7 Lakh to ₹5.8 Lakhs per year for employees with experience between 3 years to 9 years. Salary estimates are based on 5 latest salaries received from various employees of Genpact.

Experience wise Genpact Customer Service Analyst salaries

Last Updated: 4 Mar 2024

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
4 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.4 L/yr
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5 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.4 L/yr
6 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹5.8 L/yr
7 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.4 L/yr
8 years (AmbitionBox Estimate)	₹0.7 L/yr - ₹6.9 L/yr
9 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹5.5 L/yr

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Similar Designation salaries in Genpact

Customer Service Associate Salary

(91 salaries)

₹1.8 L/yr - ₹5.2 L/yr

Customer Service Executive Salary

(125 salaries)

₹1.2 L/yr - ₹7 L/yr

Customer Success Manager Salary

(AmbitionBox Estimate)

₹7.7 L/yr - ₹9.8 L/yr

Senior Analyst Salary

(615 salaries)

₹2.1 L/yr - ₹9.3 L/yr

Quality Analyst Salary

(463 salaries)

₹1.8 L/yr - ₹7.5 L/yr

Customer Care Executive Salary

(99 salaries)

₹1 L/yr - ₹5 L/yr

Customer Support Executive Salary

(101 salaries)

₹1.4 L/yr - ₹4.5 L/yr

Customer Relationship Manager Salary

(7 salaries)

₹1 L/yr - ₹5 L/yr

Service Engineer Salary

(6 salaries)

₹7.07 L/yr - ₹17.1 L/yr

Analyst Salary

(446 salaries)

₹1.6 L/yr - ₹9.96 L/yr

Salary related reviews for Genpact

Senior Process Associate in Noida

Full Time

Finance & Accounting Department

4.0

• posted on 18 Nov 2024

3.0

for Salary and Benefits

Likes

Hybrid models Job security

Dislikes

Some Manager behaviour is not good. I am working here to less salary even in my team same folks also work double of my package with same experience. We work here every day 10 to 12 hours continued without overtime payouts. I don't want to wright here everything.

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Oct 2024

3.0

for Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Oct 2024

3.0

for Salary and Benefits

Likes

They provide NSA and Bonus based on performance.

Dislikes

- Very Toxic and abusive work environment - Management won't do anything, not even try to do anything if you have any issue - Internal Processes are extremely slow and unnecessarily complicated. - It's not worth working here

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 31 Aug 2024

4.0

for Salary and Benefits

Likes

For fresher this company is good. And comparing to other organisations Genpact offer good salary like average.

Dislikes

Not approve the leave even if you are health issue, if you take leave they deduct leave and also deduct amount balance too.

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Genpact

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an associate

Should I accept the offer or any other advice ?

I was working as an Associate in a medical billing company with a CTC of 3.75 LPA. I’ve received an offer from Genpact in the same field (medical billing/insurance claims) with a salary of 4.5 LPA, but the shift is from 5:30 p.m. to 2:30 a.m., which is not ideal for me but I can still manage. I’m 25 and have 2 years of work experience and have been without a job for 3 months for the CAT exam (unfortunately, no hopes there). I’m really confused about what direction to take with my career. Should I accept the Genpact offer, or is it better to keep looking for other opportunities? Any advice or guidance would be greatly appreciated!

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Genpact Customer Service Analyst Salary FAQs

What is the salary of Customer Service Analyst at Genpact?

Customer Service Analyst salary at Genpact in India ranges between ₹0.7 Lakhs to ₹5.8 Lakhs for experience between 3 years to 9 years. According to our estimates it is 42% less than the average Customer Service Analyst Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Genpact India.

How does the salary of a Customer Service Analyst at Genpact India compare with the average salary range for this job?

The average salary of a Customer Service Analyst at Genpact is 42% less than the average salary of a Customer Service Analyst in India. To know exact salary insights, login to view.

Which similar companies are paying more than Genpact to a Customer Service Analyst in India?

TCS Customer Service Analyst Salary - ₹4.7 Lakhs to ₹10.0 Lakhs per year
Accenture Customer Service Analyst Salary - ₹3.8 Lakhs to ₹10.0 Lakhs per year
Wipro Customer Service Analyst Salary - ₹3.1 Lakhs to ₹5.9 Lakhs per year

What is the salary of a Customer Service Analyst in companies similar to Genpact in India?

Sutherland Global Services Customer Service Analyst Salary - ₹2.4 Lakhs to ₹3.3 Lakhs per year
Concentrix Corporation Customer Service Analyst Salary - ₹1.8 Lakhs to ₹3.0 Lakhs per year
HCL Group Customer Service Analyst Salary - ₹1.8 Lakhs to ₹2.0 Lakhs per year

What is the estimated take home salary of a Customer Service Analyst at Genpact in India?

The estimated take-home salary of a Customer Service Analyst at Genpact ranges between ₹28,245 per month to ₹29,636 per month in India. The take-home salary calculation is based on the average Genpact Customer Service Analyst salary in India which ranges between ₹0.7 Lakhs to ₹5.8 Lakhs per year for employees with experience between 3 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Analyst at Genpact?

According to AmbitionBox, 100% of the Genpact Customer Service Analysts reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Genpact Customer Service Analyst Salaries

Genpact Customer Service Analyst salary in India ranges between ₹0.7 Lakh to ₹5.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Genpact latest salaries received from various employees of Genpact.