TCS Customer Service Analyst Salaries by 4 Employees

4 - 18 years exp.

₹4.7 Lakhs - ₹10 Lakhs

Low Confidence

Salary of majority employees

8% more than the average Customer Service Analyst Salary in IT Services & Consulting Companies for 4 - 18 years of experience

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Last Updated: 23 Aug 2024

Companies similar to TCS for Customer Service Analyst

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Service Analyst Salary 0 - 11 years exp. (7 salaries)	₹3.1 L/yr - ₹5.9 L/yr 42% less
Accenture Customer Service Analyst Salary 2 - 10 years exp. (177 salaries)	₹2.6 L/yr - ₹9.3 L/yr 4% less	2 job openings
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Genpact Customer Service Analyst Salary 3 - 9 years exp. (5 salaries)	₹0.7 L/yr - ₹5.8 L/yr 47% less
HCL Group Customer Service Analyst Salary 2 - 4 years exp. (3 salaries)	₹1.8 L/yr - ₹2 L/yr 75% less
Automatic Data Processing (ADP) Customer Service Analyst Salary 4 - 15 years exp. (189 salaries)	₹4.8 L/yr - ₹10.1 L/yr 10% more

Customer Service Analyst salary at TCS ranges between ₹4.7 Lakhs to ₹10 Lakhs per year for employees with experience between 4 years to 18 years. Salary estimates are based on 4 latest salaries received from various employees of TCS.

Experience wise TCS Customer Service Analyst salaries

Last Updated: 23 Aug 2024

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹4.7 L/yr - ₹4.7 L/yr
5 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr
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6 years (AmbitionBox Estimate)	₹4.7 L/yr - ₹6 L/yr
7 years (AmbitionBox Estimate)	₹5.6 L/yr - ₹10.1 L/yr
8 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
9 years (AmbitionBox Estimate)	₹5.8 L/yr - ₹7.4 L/yr
10 years (AmbitionBox Estimate)	₹6.1 L/yr - ₹7.8 L/yr
11 years (AmbitionBox Estimate)	₹7 L/yr - ₹12.9 L/yr
12 years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.7 L/yr
13 years (AmbitionBox Estimate)	₹7.2 L/yr - ₹9.2 L/yr
14 years (AmbitionBox Estimate)	₹7.5 L/yr - ₹9.6 L/yr
15+ years (AmbitionBox Estimate)	₹3.7 L/yr - ₹10 L/yr

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Salary related reviews for TCS

Operations Manager in Pune

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 22 Jan 2025

2.0

for Salary and Benefits

Likes

TCS only has brand name.Inside TCS nothing is good. A lot of favouritism and politics however it’s everywhere but not like TCS it’s next level. Even not proper Management nobody is there to help you.

Job security - Good

Dislikes

In TCS no growth at all if don’t want to grow in life just want to earn salary you can join TCS

Salary - Poor

+4 more

Senior Associate in Mumbai

Full Time

Shipping & Maritime Department

3.0

• posted on 18 Jan 2025

2.0

for Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Salary - Poor

+2 more

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 15 Dec 2024

3.0

for Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance:

Skill development - Good

+3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Promotions - Poor

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 10 Dec 2024

3.0

for Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Skill development - Excellent

+3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

Customer Support Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Job security - Excellent

+1 more

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

see more salary related reviews

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What people are saying about TCS

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a custom software engineering specialist

1w (edited)

Got Offer from TCS!

Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. Please share your thoughts on the offered package and the experience part. Thank you in advance.

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TCS Customer Service Analyst Salary FAQs

What is the salary of Customer Service Analyst at TCS ?

The average salary of a Customer Service Analyst at TCS in India typically ranges from ₹4.7 Lakhs to ₹10.0 Lakhs per year, depending on experience (from 4 years to 18 years).

The top 10% of Customer Service Analyst at TCS earn more than ₹10.0 Lakhs per year, and the top 1% earn over ₹NaN Lakhs per year. Customer Service Analyst Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 TCS employees in India.

What is the estimated take home salary of a Customer Service Analyst at TCS in India?

The estimated take-home salary of a Customer Service Analyst at TCS in India typically ranges from ₹53,777 to ₹55,118 per month. This is based on the average salary range of ₹4.7 Lakhs to ₹10.0 Lakhs per year for employees with experience ranging from 4 years to 18 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than TCS for Customer Service Analyst in India?

Automatic Data Processing (ADP)

₹4.8 Lakhs to ₹10.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by TCS, depending on the role and experience level.

What is the salary of a Customer Service Analyst in companies similar to TCS in India?

The salary of a Customer Service Analyst at companies similar to TCS in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Accenture	₹2.6 Lakhs to ₹9.3 Lakhs per year
Wipro	₹3.1 Lakhs to ₹5.9 Lakhs per year
Genpact	₹0.7 Lakhs to ₹5.8 Lakhs per year
HCL Group	₹1.8 Lakhs to ₹2.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Analyst at TCS in India?

The salary growth for a Customer Service Analyst at TCS depends on factors such as experience, performance, and promotions. On average, a Customer Service Analyst can expect the following growth trajectory at TCS:

Experience	Average Salary Range
4 years	₹4.7 Lakhs to ₹4.7 Lakhs per year
5 years	₹4.4 Lakhs to ₹5.6 Lakhs per year
6 years	₹4.7 Lakhs to ₹6.0 Lakhs per year
7 years	₹5.6 Lakhs to ₹10.1 Lakhs per year

and so on.

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TCS Customer Service Analyst Salaries

TCS Customer Service Analyst salary in India ranges between ₹4.7 Lakhs to ₹10 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 TCS latest salaries received from various employees of TCS.