Genpact New Delhi Customer Service Analyst Salaries by Employees (Updated 2024)

Select experience

₹0.6 Lakh - ₹0.8 Lakh

Low Confidence

Salary of majority employees

Interested in this particular role?

Last Updated: 4 Mar 2024

Companies similar to Genpact for Customer Service Analyst in New Delhi

Genpact Customer Service Analyst Salary

8 years exp. (AmbitionBox Estimate)

₹0.6 L/yr - ₹0.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Service Analyst Salary 3 - 10 years exp. (32 salaries)	₹4.1 L/yr - ₹8.7 L/yr 849% more	7 job openings
American Express Customer Service Analyst Salary 1 - 6 years exp. (19 salaries)	₹4.5 L/yr - ₹8 L/yr 803% more	2 job openings
Login to view exact salary
NatWest Group Customer Service Analyst Salary 1 - 3 years exp. (5 salaries)	₹3.5 L/yr - ₹5.4 L/yr 580% more
Royal Bank of Scotland International Customer Service Analyst Salary 1 - 6 years exp. (3 salaries)	₹3.6 L/yr - ₹4.4 L/yr 455% more
Guardian India Customer Service Analyst Salary 7 - 9 years exp. (3 salaries)	₹4.2 L/yr - ₹8 L/yr 679% more

Customer Service Analyst salary at Genpact ranges between ₹0.6 Lakh to ₹0.8 Lakh per year for employees with 8 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Genpact.

Similar Designation salaries in Genpact

Senior Analyst Salary

(126 salaries)

₹2.7 L/yr - ₹9.3 L/yr

Analyst Salary

(91 salaries)

₹2 L/yr - ₹8 L/yr

Quality Analyst Salary

(27 salaries)

₹2 L/yr - ₹6.05 L/yr

Customer Service Executive Salary

(20 salaries)

₹2 L/yr - ₹7 L/yr

Customer Care Executive Salary

(8 salaries)

₹1.2 L/yr - ₹3.3 L/yr

Customer Service Associate Salary

(8 salaries)

₹2.3 L/yr - ₹4.7 L/yr

Customer Support Executive Salary

(4 salaries)

₹2 L/yr - ₹4.5 L/yr

Salary related reviews for Genpact

Senior Process Associate in Noida

Full Time

Finance & Accounting Department

4.0

• posted on 18 Nov 2024

3.0

for Salary and Benefits

Likes

Hybrid models Job security

Dislikes

Some Manager behaviour is not good. I am working here to less salary even in my team same folks also work double of my package with same experience. We work here every day 10 to 12 hours continued without overtime payouts. I don't want to wright here everything.

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Oct 2024

3.0

for Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Oct 2024

3.0

for Salary and Benefits

Likes

They provide NSA and Bonus based on performance.

Dislikes

- Very Toxic and abusive work environment - Management won't do anything, not even try to do anything if you have any issue - Internal Processes are extremely slow and unnecessarily complicated. - It's not worth working here

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 31 Aug 2024

4.0

for Salary and Benefits

Likes

For fresher this company is good. And comparing to other organisations Genpact offer good salary like average.

Dislikes

Not approve the leave even if you are health issue, if you take leave they deduct leave and also deduct amount balance too.

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Genpact

View All

an associate

Should I accept the offer or any other advice ?

I was working as an Associate in a medical billing company with a CTC of 3.75 LPA. I’ve received an offer from Genpact in the same field (medical billing/insurance claims) with a salary of 4.5 LPA, but the shift is from 5:30 p.m. to 2:30 a.m., which is not ideal for me but I can still manage. I’m 25 and have 2 years of work experience and have been without a job for 3 months for the CAT exam (unfortunately, no hopes there). I’m really confused about what direction to take with my career. Should I accept the Genpact offer, or is it better to keep looking for other opportunities? Any advice or guidance would be greatly appreciated!

Got a question about Genpact?

Ask anonymously on communities.

Genpact Customer Service Analyst Salary FAQs

What is the notice period for Customer Service Analyst at Genpact in New Delhi?

According to AmbitionBox, 100% of the Genpact Customer Service Analysts in New Delhi reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Home >
Salaries >
Genpact Salaries >
Genpact Customer Service Analyst Salaries >
Genpact Customer Service Analyst Salaries in New Delhi

Genpact Customer Service Analyst salary in New Delhi ranges between ₹0.6 Lakh to ₹0.8 Lakh. This is an estimate based on latest salaries received from employees of Genpact.