Genpact Customer Service Analyst salaries in Bangalore / Bengaluru

Likes

Hybrid models Job security

Dislikes

Some Manager behaviour is not good. I am working here to less salary even in my team same folks also work double of my package with same experience. We work here every day 10 to 12 hours continued without overtime payouts. I don't want to wright here everything.

Likes

Genpact is good but GoDaddy process is gross

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

Likes

They provide NSA and Bonus based on performance.

Dislikes

- Very Toxic and abusive work environment - Management won't do anything, not even try to do anything if you have any issue - Internal Processes are extremely slow and unnecessarily complicated. - It's not worth working here

Likes

For fresher this company is good. And comparing to other organisations Genpact offer good salary like average.

Dislikes

Not approve the leave even if you are health issue, if you take leave they deduct leave and also deduct amount balance too.