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Firstsource Solutions Senior Customer Service Advisor salaries in India (Updated 2025)

Annual salary range
2 - 9 years exp.
₹2 Lakhs - ₹5.6 Lakhs
Salary of majority employees
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At par with the average Senior Customer Service Advisor Salary in BPO Companies for 2 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Advisor Salary
2 - 9 years exp. (19 salaries)
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₹2 L/yr - ₹5.6 L/yr

Consulting
Senior Customer Service Advisor Salary
8 - 9 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.2 L/yr

Last Updated: 3 Mar 2025

Companies similar to Firstsource Solutions for Senior Customer Service Advisor

Company name Avg Annual Salary Open Jobs
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₹2.1 L/yr - ₹4.8 L/yr

arrow icon 2% less
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₹1.8 L/yr - ₹4.1 L/yr

arrow icon 14% less
Logo
WNS Senior Customer Service Advisor Salary

0 - 10 years exp. (7 salaries)

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₹2.7 L/yr - ₹4.7 L/yr

arrow icon 2% more
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₹2.6 L/yr - ₹4 L/yr

arrow icon 9% less
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₹3.5 L/yr - ₹6 L/yr

arrow icon 28% more
Senior Customer Service Advisor salary at Firstsource Solutions ranges between ₹2 Lakhs to ₹5.6 Lakhs per year for employees with experience between 2 years to 9 years. Salary estimates are based on 26 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Customer Service Advisor

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7 years exp.
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7 years exp.
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2 years exp.
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3 years exp.
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9 years exp.
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6 years exp.
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3 years exp.

Experience wise Firstsource Solutions Senior Customer Service Advisor salaries

Last Updated: 3 Mar 2025

Experience Avg Annual Salary
2 years  (4 salaries)

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₹2 L/yr - ₹4 L/yr
3 years  (10 salaries)

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₹2 L/yr - ₹3.5 L/yr
4 years  (3 salaries)

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₹3 L/yr - ₹4.8 L/yr
5 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
6 years  (3 salaries)

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₹3.1 L/yr - ₹5.6 L/yr
View all

Similar Designation salaries in Firstsource Solutions

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₹0.9 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹6 L/yr
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₹0.8 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹5 L/yr
Senior Associate Salary
(962 salaries)
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₹1 L/yr - ₹7.71 L/yr
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₹2 L/yr - ₹4.8 L/yr
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₹1.5 L/yr - ₹5.3 L/yr
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₹1.5 L/yr - ₹4.8 L/yr
Senior Analyst Salary
(2.1k salaries)
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₹2 L/yr - ₹7.73 L/yr
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₹1.65 L/yr - ₹5 L/yr

Salary related reviews for Firstsource Solutions

2.7

Rated by 9 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Other Department

3.0
  •  posted on 24 Jan 2025

4.0
 for  Salary and Benefits

Likes

Salary is good

  • Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more
see more salary related reviews

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Firstsource Solutions Senior Customer Service Advisor Salary FAQs

What is the salary of Senior Customer Service Advisor at Firstsource Solutions ?
The average salary of a Senior Customer Service Advisor at Firstsource Solutions in India typically ranges from ₹2.0 Lakhs to ₹5.6 Lakhs per year, depending on experience (from 2 years to 9 years).

The top 10% of Senior Customer Service Advisor at Firstsource Solutions earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.6 Lakhs per year. Senior Customer Service Advisor Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Senior Customer Service Advisor at Firstsource Solutions in India?
The estimated take-home salary of a Senior Customer Service Advisor at Firstsource Solutions in India typically ranges from ₹26,435 to ₹27,853 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹5.6 Lakhs per year for employees with experience ranging from 2 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Firstsource Solutions for Senior Customer Service Advisor in India?
Tech Mahindra ₹3.5 Lakhs to ₹6.0 Lakhs per year
WNS ₹2.7 Lakhs to ₹4.7 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Senior Customer Service Advisor in companies similar to Firstsource Solutions in India?
The salary of a Senior Customer Service Advisor at companies similar to Firstsource Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation ₹2.1 Lakhs to ₹4.8 Lakhs per year
iEnergizer ₹2.6 Lakhs to ₹4.0 Lakhs per year
Teleperformance ₹1.8 Lakhs to ₹4.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Advisor at Firstsource Solutions in India?
The salary growth for a Senior Customer Service Advisor at Firstsource Solutions depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Advisor can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
2 years ₹2.0 Lakhs to ₹4.0 Lakhs per year
3 years ₹2.0 Lakhs to ₹3.5 Lakhs per year
4 years ₹3.0 Lakhs to ₹4.8 Lakhs per year
5 years ₹3.2 Lakhs to ₹4.1 Lakhs per year
and so on.

Tell us how to improve this page.

Firstsource Solutions Senior Customer Service Advisor salary in India ranges between ₹2 Lakhs to ₹5.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 26 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.