Ecom Express Senior Customer Service Associate Salaries by 8 Employees (Updated 2025)

0 - 5 years exp.

₹2 Lakhs - ₹2.3 Lakhs

Low Confidence

Salary of majority employees

37% less than the average Senior Customer Service Associate Salary in Logistics Companies for 0 - 5 years of experience

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Salaries in different departments

Procurement & Supply Chain Senior Customer Service Associate Salary 0 - 5 years exp. (6 salaries)	₹2 L/yr - ₹2.3 L/yr
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Sales & Business Development Senior Customer Service Associate Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹2 L/yr

Last Updated: 12 Mar 2023

Companies similar to Ecom Express for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Delhivery Senior Customer Service Associate Salary 0 - 7 years exp. (3 salaries)	₹3 L/yr - ₹5 L/yr 102% more
GATI-KWE Senior Customer Service Associate Salary 3 - 6 years exp. (12 salaries)	₹1.9 L/yr - ₹3.2 L/yr 25% more
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Maersk Senior Customer Service Associate Salary 4 - 10 years exp. (6 salaries)	₹2.3 L/yr - ₹7 L/yr 73% more
Firstsource Solutions Senior Customer Service Associate Salary 1 - 8 years exp. (938 salaries)	₹1 L/yr - ₹5.6 L/yr 41% more
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (922 salaries)	₹1.1 L/yr - ₹5.6 L/yr 65% more

Senior Customer Service Associate salary at Ecom Express ranges between ₹2 Lakhs to ₹2.3 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 8 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Senior Customer Service Associate salaries

Last Updated: 12 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2 L/yr - ₹2.3 L/yr
1 year (AmbitionBox Estimate)	₹2 L/yr - ₹3.9 L/yr
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2 years (AmbitionBox Estimate)	₹0.9 L/yr - ₹2.3 L/yr
3 years (AmbitionBox Estimate)	₹0.9 L/yr - ₹2.3 L/yr
4 years (AmbitionBox Estimate)	₹0.9 L/yr - ₹2.3 L/yr
5 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.3 L/yr

View all

Similar Designation salaries in Ecom Express

Customer Service Associate Salary

(7 salaries)

₹2.15 L/yr - ₹3.6 L/yr

Senior Customer Service Executive Salary

(20 salaries)

₹3.25 L/yr - ₹5.1 L/yr

Customer Support Associate Salary

(6 salaries)

₹2.1 L/yr - ₹3.25 L/yr

Senior Process Associate Salary

(AmbitionBox Estimate)

₹1.1 L/yr - ₹1.4 L/yr

Customer Service Executive Salary

(55 salaries)

₹1.5 L/yr - ₹3.8 L/yr

Senior Associate Salary

(37 salaries)

₹1.3 L/yr - ₹3.6 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1.6 L/yr - ₹2.1 L/yr

Customer Care Executive Salary

(15 salaries)

₹1.15 L/yr - ₹4 L/yr

Process Associate Salary

(4 salaries)

₹1.4 L/yr - ₹2 L/yr

Customer Support Executive Salary

(7 salaries)

₹2.75 L/yr - ₹3.8 L/yr

Salary related reviews for Ecom Express

3.9

Rated by 9 employees for salary & benefits

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Dislikes

There is a lot of politics and management is doesn't clear salary problems

Operations Manager

Procurement & Supply Chain Department

4.0

• posted on 11 Mar 2018

4.0

for Salary and Benefits

Likes

...e let you showing up your inner skills and and helps yoylu to perform better .. salary and appraisal is not so impressive but overall provides you best security for your job and growth ...environment is quiet good and more over heads of the company are so good and really appreciable .

Dislikes

there is not much that i hate..but only one thing i just want them to improve is salary and appraisal .

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

HUB Supervisor in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Dec 2024

2.0

for Salary and Benefits

Likes

Salary comes on time last day of month.

Dislikes

...Old people are saved as working for 5+ years. No promotion around 2℅ increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises.

see more salary related reviews

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Ecom Express Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Ecom Express?

Senior Customer Service Associate salary at Ecom Express in India ranges between ₹2.0 Lakhs to ₹2.3 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 37% less than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 8 latest salaries received from various employees of Ecom Express India.

How does the salary of a Senior Customer Service Associate at Ecom Express India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Ecom Express is 37% less than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Ecom Express to a Senior Customer Service Associate in India?

Delhivery Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year
Maersk Senior Customer Service Associate Salary - ₹2.3 Lakhs to ₹7.0 Lakhs per year
Teleperformance Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹5.6 Lakhs per year
Firstsource Solutions Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.6 Lakhs per year
GATI-KWE Senior Customer Service Associate Salary - ₹1.9 Lakhs to ₹3.2 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Ecom Express in India?

The estimated take-home salary of a Senior Customer Service Associate at Ecom Express ranges between ₹14,861 per month to ₹16,416 per month in India. The take-home salary calculation is based on the average Ecom Express Senior Customer Service Associate salary in India which ranges between ₹2.0 Lakhs to ₹2.3 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Ecom Express?

According to AmbitionBox, 100% of the Ecom Express Senior Customer Service Associates reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Ecom Express Senior Customer Service Associate Salaries

Ecom Express Senior Customer Service Associate salary in India ranges between ₹2 Lakhs to ₹2.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 Ecom Express latest salaries received from various employees of Ecom Express.