Delhivery Senior Customer Service Associate Salaries by 3 Employees (Updated 2025)

0 - 7 years exp.

₹3 Lakhs - ₹5 Lakhs

Low Confidence

Salary of majority employees

26% more than the average Senior Customer Service Associate Salary in Logistics Companies for 0 - 7 years of experience

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Last Updated: 17 Oct 2023

Companies similar to Delhivery for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Ecom Express Senior Customer Service Associate Salary 0 - 5 years exp. (8 salaries)	₹2 L/yr - ₹2.3 L/yr 50% less
GATI-KWE Senior Customer Service Associate Salary 3 - 6 years exp. (12 salaries)	₹1.9 L/yr - ₹3.2 L/yr 38% less
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Maersk Senior Customer Service Associate Salary 4 - 10 years exp. (6 salaries)	₹2.3 L/yr - ₹7 L/yr 14% less
Firstsource Solutions Senior Customer Service Associate Salary 1 - 8 years exp. (930 salaries)	₹1 L/yr - ₹5.6 L/yr 29% less
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (938 salaries)	₹1.2 L/yr - ₹5.2 L/yr 18% less

Senior Customer Service Associate salary at Delhivery ranges between ₹3 Lakhs to ₹5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 3 latest salaries received from various employees of Delhivery.

Experience wise Delhivery Senior Customer Service Associate salaries

Last Updated: 17 Oct 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
6 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
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7 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr

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Top skills at Delhivery for Senior Customer Service Associate

Fact Cross Selling Communication Skills Operations Network Expansion Excel Powerpoint Client Management Payments Customer Service MS Office

Salary related reviews for Delhivery

Team Lead in Muddebihal

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 13 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing is good in this company, there is no work culture, no timings for last mile employees. Big zero.

Dislikes

...s. There is more than 12 hours nearly 18 hours of work no over time is provided. Very low basic salary for last mile workers. There will be more pressure in BBD. Company only thinks about profit nothing about the workers/employees.

Salary - Bad

+6 more

Team Lead in Visakhapatnam

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 13 Nov 2024

5.0

for Salary and Benefits

Likes

On time salary and job security,learn skills amazing things.

Salary - Excellent

+2 more

Dislikes

Work life balance for TL,Alt totally damage health because there was single person can handle entire day which was 5:30 to 8-9 pm. And continuously depression.

Work satisfaction - Poor

+2 more

Operations Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 31 Jan 2025

2.0

for Salary and Benefits

Likes

...ervice based industries.. the point is there are a lot of growth opportunities. Salary should ONLY be negotiated at the time of joining, cz appraisal is less compared to CC cashback.

Skill development - Excellent

Dislikes

Noticeable Biased monopoly of ground management. Toxic and corrupts Directors of the facility. Complex hierarchy.

Salary - Poor

+4 more

Team Lead in Nashik

Full Time

Procurement & Supply Chain Department

1.0

• posted on 05 Dec 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ll duty taken by delhivery is 14 to 15 hours and no overtime will be considered. Salary is very low. System software is very old and not responding.

Salary - Bad

+6 more

Team Lead in Jodhpur

Full Time

Procurement & Supply Chain Department

5.0

• posted on 11 May 2024

3.0

for Salary and Benefits

Likes

Really enjoyed here learned a lot of things about supply chain and develop my skills day by day.. Doing smart work with smart working tools and gadgets. In the delhivery lots of option available for development skills and learn a lot of new things. Appreciate there training process. Happy to part of the this awesome organization.

Skill development - Excellent

+3 more

Dislikes

...re no fix timing. Company need to change there promotion and appraisal process. Company given a best salary package to fresher and new joiner but given minimum salary to there old employees

Promotions - Poor

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Delhivery Senior Customer Service Associate Salary FAQs

What is the notice period for Senior Customer Service Associate at Delhivery?

According to AmbitionBox, 100% of the Delhivery Senior Customer Service Associates reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Delhivery Senior Customer Service Associate Salaries

Delhivery Senior Customer Service Associate salary in India ranges between ₹3 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Delhivery latest salaries received from various employees of Delhivery.