Capita Chat Support Executive Salaries by 9 Employees (Updated 2025)

1 - 6 years exp.

₹2.5 Lakhs - ₹4.5 Lakhs

Low Confidence

Salary of majority employees

17% more than the average Chat Support Executive Salary in IT Services & Consulting Companies for 1 - 6 years of experience

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Last Updated: 13 Feb 2025

Companies similar to Capita for Chat Support Executive

Company name	Avg Annual Salary	Open Jobs
TCS Chat Support Executive Salary 1 - 3 years exp. (5 salaries)	₹2.2 L/yr - ₹3.5 L/yr 20% less
Wipro Chat Support Executive Salary 0 - 3 years exp. (10 salaries)	₹1.8 L/yr - ₹4 L/yr 14% less
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HCLTech Chat Support Executive Salary 1 - 3 years exp. (5 salaries)	₹1.8 L/yr - ₹4.5 L/yr 19% less
Tech Mahindra Chat Support Executive Salary 0 - 6 years exp. (237 salaries)	₹1 L/yr - ₹4.5 L/yr 14% less	1 job opening
Genpact Chat Support Executive Salary 0 - 5 years exp. (13 salaries)	₹1.8 L/yr - ₹3.6 L/yr 21% less
Accenture Chat Support Executive Salary 0 - 5 years exp. (45 salaries)	₹1.5 L/yr - ₹6 L/yr 17% more
Cognizant Chat Support Executive Salary 0 - 4 years exp. (7 salaries)	₹1.9 L/yr - ₹3.3 L/yr 25% less
Dell Chat Support Executive Salary 0 - 3 years exp. (4 salaries)	₹1.9 L/yr - ₹2.9 L/yr 27% less
FIS Chat Support Executive Salary 0 - 4 years exp. (32 salaries)	₹2.6 L/yr - ₹4.5 L/yr 3% less
Hexaware Technologies Chat Support Executive Salary 0 - 3 years exp. (25 salaries)	₹1.6 L/yr - ₹2.4 L/yr 42% less
Mphasis Chat Support Executive Salary 0 - 3 years exp. (13 salaries)	₹2.4 L/yr - ₹7 L/yr 2% more
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Optum Global Solutions Chat Support Executive Salary 0 - 2 years exp. (5 salaries)	₹3 L/yr - ₹3.2 L/yr 12% less
Amazon Web Services Chat Support Executive Salary 1 - 10 years exp. (3 salaries)	₹1.2 L/yr - ₹4.5 L/yr 11% less

Chat Support Executive salary at Capita ranges between ₹2.5 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 9 latest salaries received from various employees of Capita.

Experience wise Capita Chat Support Executive salaries

Last Updated: 13 Feb 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.5 L/yr - ₹5.9 L/yr
2 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹6 L/yr
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3 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.6 L/yr
6 years (3 salaries)	₹3.6 L/yr - ₹4.5 L/yr

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Similar Designation salaries in Capita

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Technical Support Executive Salary

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Chat Support Associate Salary

(AmbitionBox Estimate)

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Customer Support Associate Salary

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Technical Support Engineer Salary

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Data Entry Operator Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Top skills at Capita for Chat Support Executive

bpo customer support chat Non Voice Process chat support Customer Service international process non voice ITES international uk blended process bpo non voice international bpo Semi Voice

Salary related reviews for Capita

5.0

Rated by 2 employees for salary & benefits

Chat Support Executive in Mumbai

Chat support Department

5.0

• posted on 17 Mar 2018

5.0

for Salary and Benefits

Likes

...ps and learn new skills, which also helps people to grow in their personal life. I must say that everything is great in terms of salary, promotions and job security. Also work environment awesome with no work pressure.

Salary - Excellent

+6 more

Dislikes

Nothing.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 12 Jan 2025

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

Salary - Poor

+6 more

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Salary - Bad

+6 more

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Skill development - Poor

+3 more

Quality Analyst in Mumbai

Full Time

Other Department

2.0

• posted on 10 Aug 2024

1.0

for Salary and Benefits

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

Company culture - Good

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

Salary - Bad

+4 more

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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Capita Chat Support Executive Salary FAQs

What is the salary of Chat Support Executive at Capita?

Chat Support Executive salary at Capita in India ranges between ₹2.5 Lakhs to ₹4.5 Lakhs for experience between 1 years to 6 years. According to our estimates it is 17% more than the average Chat Support Executive Salary in India. Salary estimates are based on 9 latest salaries received from various employees of Capita India.

How does the salary of a Chat Support Executive at Capita India compare with the average salary range for this job?

The average salary of a Chat Support Executive at Capita is 17% more than the average salary of a Chat Support Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Chat Support Executive at Capita?

bpo, customer support, chat, Non Voice Process and chat support are some of the popular skills required to work as a Chat Support Executive at Capita India.

Which similar companies are paying more than Capita to a Chat Support Executive in India?

Accenture Chat Support Executive Salary - ₹1.5 Lakhs to ₹6.0 Lakhs per year
Mphasis Chat Support Executive Salary - ₹2.4 Lakhs to ₹7.0 Lakhs per year

What is the salary of a Chat Support Executive in companies similar to Capita in India?

FIS Chat Support Executive Salary - ₹2.6 Lakhs to ₹4.5 Lakhs per year
Amazon Web Services Chat Support Executive Salary - ₹1.2 Lakhs to ₹4.5 Lakhs per year
Optum Global Solutions Chat Support Executive Salary - ₹3.0 Lakhs to ₹3.2 Lakhs per year
Tech Mahindra Chat Support Executive Salary - ₹1.0 Lakhs to ₹4.5 Lakhs per year
Wipro Chat Support Executive Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Chat Support Executive at Capita in India?

The estimated take-home salary of a Chat Support Executive at Capita ranges between ₹25,231 per month to ₹26,667 per month in India. The take-home salary calculation is based on the average Capita Chat Support Executive salary in India which ranges between ₹2.5 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Chat Support Executive at Capita?

According to AmbitionBox, 60% of the Capita Chat Support Executives reported a notice period of 2 Months, 40% reported a notice period of 1 Month.This is based on 5 responses on AmbitionBox in last 2 years.

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Capita Chat Support Executive Salaries

Capita Chat Support Executive salary in India ranges between ₹2.5 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 Capita latest salaries received from various employees of Capita.