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Air India Customer Service Agent salaries in India

Annual salary range
0 - 10 years exp.
₹1.6 Lakh - ₹4 Lakhs
Salary of majority employees
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5% less than the average Customer Service Agent Salary in Aviation Companies for 0 - 10 years of experience

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Salaries in different departments

Aviation & Aerospace
Customer Service Agent Salary
1 - 7 years exp. (10 salaries)
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₹1.6 L/yr - ₹3 L/yr

Customer Success, Service & Operations
Customer Service Agent Salary
1 - 6 years exp. (9 salaries)
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₹1.6 L/yr - ₹4 L/yr

Food, Beverage & Hospitality
Customer Service Agent Salary
2 - 3 years exp. (3 salaries)
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₹2.2 L/yr - ₹4 L/yr

Administration & Facilities
Customer Service Agent Salary
0 - 5 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Procurement & Supply Chain
Customer Service Agent Salary
5 - 6 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3 L/yr

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Last Updated: 29 Feb 2024

Companies similar to Air India for Customer Service Agent

Company name Avg Annual Salary Open Jobs
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₹1.4 L/yr - ₹3.5 L/yr

arrow icon 11% less
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Spicejet Customer Service Agent Salary

1 - 2 years exp. (6 salaries)

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₹2.2 L/yr - ₹3.3 L/yr

arrow icon 2% less
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Jet Airways Customer Service Agent Salary

3 - 4 years exp. (AmbitionBox Estimate)

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₹2.3 L/yr - ₹3.4 L/yr

At par
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₹1.2 L/yr - ₹4 L/yr

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Qatar Airways Customer Service Agent Salary

1 - 7 years exp. (100 salaries)

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₹2.1 L/yr - ₹10.7 L/yr

arrow icon 108% more
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₹2 L/yr - ₹3.3 L/yr

arrow icon 6% less
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₹4.2 L/yr - ₹6 L/yr

arrow icon 79% more
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₹2 L/yr - ₹2.2 L/yr

arrow icon 24% less
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AirAsia Customer Service Agent Salary

3 - 11 years exp. (5 salaries)

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₹3 L/yr - ₹5.1 L/yr

arrow icon 42% more
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₹1.5 L/yr - ₹3.9 L/yr

arrow icon 15% less
Customer Service Agent salary at Air India ranges between ₹1.6 Lakh to ₹4 Lakhs per year for employees with less than 1 year of experience to 10 years. Salary estimates are based on 41 latest salaries received from various employees of Air India.

Latest annual salaries shared by Air India Customer Service Agent

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Experience wise Air India Customer Service Agent salaries

Last Updated: 29 Feb 2024

Experience Avg Annual Salary
Fresher  (3 salaries)

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₹2.2 L/yr - ₹2.6 L/yr
1 year  (4 salaries)

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₹1.7 L/yr - ₹4.5 L/yr
2 years  (7 salaries)

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₹1.6 L/yr - ₹3 L/yr
3 years  (8 salaries)

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₹1.6 L/yr - ₹4 L/yr
4 years  (5 salaries)

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₹2.5 L/yr - ₹3.2 L/yr
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Similar Designation salaries in Air India

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₹1.6 L/yr - ₹6 L/yr
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₹4.5 L/yr - ₹12.47 L/yr
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₹1.5 L/yr - ₹3 L/yr
Customer Agent Salary
(34 salaries)
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₹2 L/yr - ₹4.5 L/yr
Data Analyst Salary
(32 salaries)
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₹3 L/yr - ₹7.56 L/yr
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₹2 L/yr - ₹4.2 L/yr
Supervisor Salary
(23 salaries)
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₹2 L/yr - ₹8.1 L/yr
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₹1.2 L/yr - ₹3.25 L/yr
C.S.A Salary
(15 salaries)
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₹1.2 L/yr - ₹5 L/yr
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₹2.2 L/yr - ₹4.8 L/yr

Salary related reviews for Air India

3.7

Rated by 9 employees for salary & benefits

Ground staff Department

4.0
  •  posted on 13 Jun 2022

4.0
 for  Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling company policies are good, appraisal are fair and they give good salary hike and bonus every year.

read more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

read more

Contractual

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Aviation & Aerospace Department

5.0
  •  posted on 21 Nov 2023

5.0
 for  Salary and Benefits

Likes

Good and wanted to work more but unfortunately there was no hike in salary and position so left working after 13 years.learnt lot of things from seniors.was very tough task to handle the misconnection passenger and cancelled flights passenger.but liked to work under pressure.it was very challenging job.

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Dislikes

No increment and no appraisals.no compliments.no facilities.contractual job.no professionalism.

Aviation & Aerospace Department

3.0
  •  posted on 06 Nov 2022

1.0
 for  Salary and Benefits

Likes

1)For initial days company pay seems decent. 2)Leaves

Dislikes

1)Even if you are knee to work your another colleague will drag you down and make things slow and inefficient. 2)Less job security as job was offered on contract basis. 3)Admin never did their work properly which made us suffer all the time.(Even after 10 months leaving the company I am not getting my PF issue resolved. I am following up constantly on mails). 4)No increment.

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Other Department

5.0
  •  posted on 04 Dec 2020

3.0
 for  Salary and Benefits

Likes

Here my work is flight handling good to be in this platform during this covid-19

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 3 years before which you cannot resign. On the job training is not given to new joinees

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Data Science & Analytics Department

5.0
  •  posted on 29 Oct 2019

2.0
 for  Salary and Benefits

Likes

Here work environment is good, innovation at work is always appreciated, work-life is really good.

Dislikes

Job security is low here, salary and appraisals are also very low, work politics is very disappointing.

read more
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Air India Customer Service Agent Salary FAQs

What is the salary of Customer Service Agent at Air India?
Customer Service Agent salary at Air India in India ranges between ₹1.6 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 10 years. According to our estimates it is 5% less than the average Customer Service Agent Salary in India. Salary estimates are based on 41 latest salaries received from various employees of Air India India.
How does the salary of a Customer Service Agent at Air India India compare with the average salary range for this job?
The average salary of a Customer Service Agent at Air India is 5% less than the average salary of a Customer Service Agent in India. To know exact salary insights, login to view.
Which similar companies are paying more than Air India to a Customer Service Agent in India?
  • Qatar Airways Customer Service Agent Salary - ₹2.1 Lakhs to ₹10.7 Lakhs per year
  • Emirates Airlines Customer Service Agent Salary - ₹4.2 Lakhs to ₹6.0 Lakhs per year
  • AirAsia Customer Service Agent Salary - ₹3.0 Lakhs to ₹5.1 Lakhs per year
  • Jet Airways Customer Service Agent Salary - ₹2.3 Lakhs to ₹3.4 Lakhs per year
What is the salary of a Customer Service Agent in companies similar to Air India in India?
  • Spicejet Customer Service Agent Salary - ₹2.2 Lakhs to ₹3.3 Lakhs per year
  • Bird Worldwide Flight Services Customer Service Agent Salary - ₹2.0 Lakhs to ₹3.3 Lakhs per year
  • InterGlobe Aviation Customer Service Agent Salary - ₹1.4 Lakhs to ₹3.5 Lakhs per year
  • British Airways Customer Service Agent Salary - ₹1.5 Lakhs to ₹3.9 Lakhs per year
  • Air India Sats Airport Services Customer Service Agent Salary - ₹1.2 Lakhs to ₹4.0 Lakhs per year
What is the estimated take home salary of a Customer Service Agent at Air India in India?
The estimated take-home salary of a Customer Service Agent at Air India ranges between ₹19,723 per month to ₹21,391 per month in India. The take-home salary calculation is based on the average Air India Customer Service Agent salary in India which ranges between ₹1.6 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 10 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Agent at Air India?
According to AmbitionBox, 50% of the Air India Customer Service Agents reported a notice period of 1 Month, 20% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 10 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Air India Customer Service Agent salary in India ranges between ₹1.6 Lakh to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 41 Air India latest salaries received from various employees of Air India.