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Air India Customer Service Agent Reviews

Updated 13 Jun, 2022
Overall Rating
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4.5/5
based on 9 reviews

Rating distribution

Category Ratings

4.4

Job security

3.8

Skill development

3.7

Salary

3.5

Company culture

3.5

Work-life balance

3.4

Work satisfaction

2.6

Promotions

What employees say about Air India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

50% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

40% employees reported

Gender based rating

4.8
female

Rated by Women

2 reviews

4.4
male

Rated by Men

6 reviews

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Top Mentions in Air India Customer Service Agent Reviews

9 reviews found

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Air India Customer Service Agent Salary
based on 41 salaries
₹1.6 L/yr - ₹4 L/yr
9% less than the average Customer Service Agent Salary in India
View more details
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
childCareBenefits
Child care facility
1 total response
+3 more benefits
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