Air India Customer Service Agent salaries in Hyderabad / Secunderabad (Updated 2025)

Likes

Okay Salary. Employee Travel policy. Immediate coworkers. Learning opportunities.

Dislikes

5 days in office policy. Poor work culture in many teams. Too much politicking happening between the Gurgaon / Kochi teams. Incompetent upper management when it comes to employee morale. Beyond useless HR. No proper roadmaps for product development, way too many things are driven based on the day to day whim of the CTO.

Likes

There are b787-9 aircrafts so you get a chance to learn and gain experience.

Dislikes

...tally unprofessional when you ask for leave he'll treat you like a street dog . There is no work life balance and neither is there any good compensation.

Likes

Good and wanted to work more but unfortunately there was no hike in salary and position so left working after 13 years.learnt lot of things from seniors.was very tough task to handle the misconnection passenger and cancelled flights passenger.but liked to work under pressure.it was very challenging job.

Dislikes

No increment and no appraisals.no compliments.no facilities.contractual job.no professionalism.

Likes

1)For initial days company pay seems decent. 2)Leaves

Dislikes

1)Even if you are knee to work your another colleague will drag you down and make things slow and inefficient. 2)Less job security as job was offered on contract basis. 3)Admin never did their work properly which made us suffer all the time.(Even after 10 months leaving the company I am not getting my PF issue resolved. I am following up constantly on mails). 4)No increment.