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Air India Customer Service Agent Reviews

Updated 20 Apr, 2022
Overall Rating
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4.5/5
based on 9 reviews

Rating distribution

Category Ratings

4.4

Job security

3.8

Skill development

3.7

Salary

3.5

Company culture

3.5

Work-life balance

3.4

Work satisfaction

2.6

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What employees say about Air India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

50% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

40% employees reported

Gender based rating

4.8
female

Rated by Women

2 reviews

4.4
male

Rated by Men

6 reviews

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Top Mentions in Air India Customer Service Agent Reviews
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9 reviews found

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Read Air India Reviews based on similar designations

4.1
 Customer Service Executive

 (47)

2.5
 Senior Associate

 (14)

4.4
 Customer Agent

 (11)

3.7
 Customer Service Associate

 (11)

4.3
 Senior Customer Service Executive

 (9)

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People also ask about Air India's Customer Service Agents

How is Air India to work for?
Air India is rated 4.5 out of 5, based on 9 reviews by employees on AmbitionBox. Air India is known for Job security which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Air India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Air India?
According to AmbitionBox ratings, Air India employees rate its salary and benefits as 3.7 out of 5. You can know more about Air India Salaries at AmbitionBox
How is the work culture at Air India?
Work culture is rated 3.5 at Air India by 9 employees. While job security is rated 4.4 and work-life balance is rated 3.5 at Air India. Read detailed reviews by employees of Air India on AmbitionBox.

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Air India Customer Service Agent Salary
based on 42 salaries
₹1.6 L/yr - ₹4 L/yr
6% less than the average Customer Service Agent Salary in India
View more details
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
childCareBenefits
Child care facility
1 total response
+3 more benefits
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