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ZaranTech

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1.5

based on 532 Reviews

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ZaranTech IT Technical Support Engineer Reviews

based on 73 reviews

Updated 10 Dec, 2024

Overall Rating

1.3/5

How AmbitionBox ratings work?

Category Ratings

1.6

Work-Life balance

1.5

Work Satisfaction

1.4

Skill development

1.4

Job Security

1.4

Promotions/Appraisal

1.3

Salary & Benefits

1.2

Company culture

Top Mentions in ZaranTech IT Technical Support Engineer Reviews

73 reviews found

Sort by: Popular

IT Technical Support Engineer in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Nov 2024

Likes

The management prioritizes politics over actual employee concerns. I’ve had to take on extra responsibilities with no additional pay.

Dislikes

Prepare to be constantly criticized. There’s no encouragement, only negativity and pressure to perform. There’s no clear path to advancement; it feels like a dead-end job. Communication from management is poor; we rarely know what's happening in the company.

IT Technical Support Engineer in New Delhi

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 23 Nov 2024

Likes

The turnover rate is alarming. It’s clear that people can’t wait to leave. A revolving door of talent speaks volumes. It’s not a good sign.

Dislikes

You'll find yourself doing tasks that have nothing to do with your skills or training. The company is overly political, making it impossible to get things done efficiently. The HR department is a joke. If you face issues, expect to be left in the dark with no support. Unbelievable! The politics here are absurd, and promotions are nearly impossible. The high attrition rate says it all.

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IT Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 07 Nov 2024

Likes

The focus on metrics over people makes this place unbearable. The workload is overwhelming, and there’s no appreciation for hard work.

Dislikes

Leaves are hard to come by, and when you do take one, you're punished for it. You can receive the best performance reviews, but it won't save you from being let go if someone in charge dislikes you. The focus is solely on profits, not on employee happiness. I’ve never felt so undervalued in my career. My contributions mean nothing here. Many talented individuals leave because they can’t stand it here....Read More

IT Technical Support Engineer in Gurgaon / Gurugram

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 25 Nov 2024

Likes

Many supervisors play favorites, making it impossible for others to advance. They lure you in with promises, then cut you loose without a second thought.

Dislikes

Working here as a contractor was a mistake. I didn't receive any of the promised benefits, and the job security is non-existent. The environment is riddled with backstabbing and gossip, making it unbearable.

IT Technical Support Engineer in Hyderabad / Secunderabad

Full Time

IT Infrastructure Services Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 30 Oct 2024

Likes

Daily travel feels pointless and exhausting.

Dislikes

Management prioritizes politics over employee welfare. Employees are afraid to voice concerns or suggest improvements for fear of retribution. The lack of support from management was disheartening. They expect results but provide no resources to achieve them.

IT Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 Oct 2024

Likes

The communication from HR is abysmal. I had no idea what was happening during my exit.

Dislikes

Management’s lack of transparency breeds mistrust and frustration. Complaining about harassment only invites more problems. Team-building activities feel forced and do nothing to improve morale.

IT Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 07 Nov 2024

Likes

My interviewer showed up late and didn't even apologize. It felt disrespectful and unprofessional.

Dislikes

Instead of fostering a collaborative environment, they encourage competition that leads to division. I left after a year because the support from leadership was virtually nonexistent.

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IT Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Dec 2024

Likes

Job security is a constant worry. You never know when the next round of layoffs will hit.

Dislikes

The leadership team ignores employee feedback completely. It feels pointless to voice concerns. There’s no real mentorship; you’re just another number on the team.

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IT Technical Support Engineer in Ludhiana

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 Nov 2024

Likes

The favoritism among management is blatant. It’s disappointing to see politics prioritized over teamwork. The culture here is toxic. Favoritism runs rampant, and those not in the inner circle are treated poorly.

Dislikes

They recruit you under false pretenses and then don’t utilize your skills effectively. They throw you into the deep end without a life raft. Not a good way to start! It feels like a factory, not a workplace. No compassion shown. They claim to care about employee satisfaction, but actions speak louder than words. I felt isolated and unsupported in my role, which led to burnout.

IT Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 05 Nov 2024

Likes

I witnessed numerous instances of bullying that were ignored by HR. It’s unacceptable.

Dislikes

I felt more like a number than an employee. The lack of personalization in management is disheartening. There’s little to no communication from upper management. You’re left in the dark about everything. Innovation is discouraged, and employees are forced to stick to outdated processes. I came in hopeful, but the reality is a lack of direction and support. It feels like you’re treading water without any hope for advancement. There’s a toxic atmosphere here; leadership is more focused on politics than productivity....Read More

IT Technical Support Engineer in Ludhiana

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 07 Nov 2024

Likes

My issue with HR took forever to resolve, and when they finally got back to me, they didn’t even address my concerns properly.

Dislikes

Benefits are minimal, and the health insurance plan is inadequate for families. This company prioritizes profits over employee well-being. You can forget about any sort of career development here. It’s a dead-end job with no opportunities to grow. There’s a blatant bias towards northern employees. If you’re not from that region, expect to be overlooked for opportunities. I’ve never felt more undervalued at a job; the constant pressure and lack of support are draining....Read More

IT Technical Support Engineer in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 12 Nov 2024

Likes

The focus on trivial matters is a distraction from actual work.

Dislikes

The service desk is poorly managed and frustrating to deal with. The manager’s threats were a regular occurrence; it’s hard to stay motivated in such an environment. The hiring process felt like a scam; I was asked for payments upfront. The lack of communication from management is appalling. No one knows what’s going on.

IT Technical Support Engineer in New Delhi

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Self-resignation was my only escape from the toxic favoritism at play. The pressure to perform despite being unwell is insane. I couldn’t take it anymore.

Dislikes

You can forget about any meaningful career advancement here. The management needs to seriously rethink their approach to remote workers; it’s discouraging.

IT Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Nov 2024

Likes

I was misled into thinking my role would lead to growth opportunities, but I was let go without warning when my contract expired.

Dislikes

Hard work goes unnoticed. There’s no incentive to put in extra effort when there’s no reward. Managers often play favorites, leading to a split in team cohesion and trust. Diversity and inclusion are not prioritized here, which creates a very homogenous and unwelcoming environment. The bureaucracy here is suffocating. So much time wasted on unnecessary forms and reports.

IT Technical Support Engineer in New Delhi

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 30 Nov 2024

Likes

I left the interview feeling demoralized and disrespected. Never going back. I was hired for a specific role, but my duties quickly expanded to include tasks that were never part of the job description.

Dislikes

The culture at this company is seriously lacking. It’s all about the bottom line, not the people. Beware this is not a team environment; it's a survival of the fittest, and the management plays favorites. It’s hard to build a career here with such instability and insecurity.

IT Technical Support Engineer in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 29 Nov 2024

Likes

They talk about growth, but the reality is just repetitive tasks and minimal challenges.

Dislikes

Senior management has no regard for employee well-being. It’s all about the bottom line. The leadership here is utterly incompetent; I wouldn’t recommend this company to anyone. The office is chaotic, and there’s no structure to support employees. You’ll feel lost. They claim to support remote work but constantly undermine it with office pressure.

IT Technical Support Engineer in Mumbai

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 25 Nov 2024

Likes

I experienced firsthand how management prioritizes politics over employee welfare. If you value your mental health, stay away from this place. The stress and anxiety from the management are overwhelming.

Dislikes

The lack of feedback means you’re left guessing about your performance. Employees are treated as expendable; there’s no loyalty to the staff. The promised entertainment was nonexistent. I left feeling cheated.

IT Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 02 Nov 2024

Likes

The promise of growth is just a sales pitch; nothing changes. Management avoids addressing issues, hoping they’ll go away.

Dislikes

Micromanagement is rampant, making it hard to feel trusted or empowered. There’s a severe lack of communication from management. We’re left in the dark about everything.

IT Technical Support Engineer in Seattle

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 22 Nov 2024

Likes

I feel misled about potential full-time opportunities. The managers just keep making excuses.

Dislikes

Terrible management! The supervisors don't have a clue about how to lead. I would never recommend this place to anyone. Leadership lacks vision and fails to inspire, resulting in a demoralized workforce. There's a severe lack of training, and you’re expected to figure things out on your own. I’ve never worked for such poor leadership. Decisions are made haphazardly, and we’re left to pick up the pieces. The projects are poorly planned and executed, leading to endless frustrations....Read More

IT Technical Support Engineer in Mumbai Suburban

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Nov 2024

Likes

Micromanagement is the norm, stifling creativity and innovation. Employees are treated like disposable resources. If you value your well-being, steer clear of this place.

Dislikes

Promotions are handed out based on favoritism, not merit. Hard work goes unnoticed. This place prioritizes profit over people, and it shows. There’s a distinct lack of trust between management and staff. The new leadership has turned this place into a nightmare. They thrive on favoritism and create divisions among employees. There’sa significant disconnect between upper management and the actual employees on the ground....Read More

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I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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AmbitionBox has 73 ZaranTech reviews submitted by ZaranTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ZaranTech is the right company for you.

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ZaranTech IT Technical Support Engineer Reviews

Work Policy for ZaranTech IT Technical Support Engineer

based on 73 reviews in last 6 months

Work from office

51%

Permanent work from home

49%

Gender Based Ratings for ZaranTech IT Technical Support Engineer

based on 73 reviews

Rated 1.6 for Work Satisfaction and 1.6 for Work-Life Balance

Rated 1.5 for Work-Life Balance and 1.4 for Salary & Benefits

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