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Filter reviews by XL Dynamics Call Quality Analyst Reviews
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1 review found
Call Quality Analyst in Navi Mumbai
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the point that the organisation stresses on ethics, discipline for employees The work culture is good Management is transparent, also offers good opportunities to learn,grow, get bonuses. In this uncertain times of covid pandemic across the world, the organisation immediately switched to the concept of work from home with allthe support required. I have been working from home from March. For me,this has been a blessing as it didn't impact me financially as I am the sole earner as of now for my family....Read More
- Salary - Excellent
- Skill development - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
There are some tasks that requires client interaction but the employee selected for that task has no idea in verbal communication with client, client cultural awareness.
Work Details
My work life is good at XL Dynamics.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Senior Associate in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Joke is they have MPI portion which never get increased.But company make sure that employee get just 50 percent at month end. And biggest part of salary is that amount only.Company has no intention to retain employees. Owner and management persons are enjoying sort of world tour in name of marketing. They are the only persons who enjoying in company. OPI company is giving for fixed salary only which is in actual half of the actual money paid by company monthly. All employees are frustrated and seeking jobs. The time they get better opportunity all are leaving....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary is credited in a timely manner
- Salary - Good
- Promotions - Good
Dislikes
Disrespectful behaviour
Analyst in Navi Mumbai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like.
Dislikes
No appraisals. Salary only went down in last 3 years due to policy revisions to ensure no employee gets any benefit.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Analyst in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Incentives used to be the only thing good about this company but now they have removed the incentive scheme as well. So, nothing good left to mention.
Dislikes
Everything. 1. No work life balance and night shifts. As per company policy u can apply for shift change after completing atleast 3 years but once you apply for shift change, u need to wait for 2-3 years to forever for approval. 2. Insane management. They treat the employees as Robots. They will call a employee for training at 5pm whose shift starts at 11pm and still the person has to complete his whole shift. U can't even extend your break for more than 1 hours. 3. Tremendous work pressure. Unrealistic ETAs and if you couldn't meet the ETA error will be reported which will get deducted from your salary. 4. No job security at all. In every 2 years you will be part of the layoff or will witness a massive layoff. 5. Leave are a joke here. Total 16 PTOs per year. No paid sick leaves. Only 5 days paternity leave. And for maternity u will get paid after 3 months of rejoining. I can write a book about the cons but it is of no use as you will still join the company after reading this because of the job scarcity. But u ll still regret....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Navi Mumbai
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You get your salary on time.
Dislikes
Extreme work pressure Weekend working No job security No employee grievance handling system
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Kolkata
Full Time
Vendor Orders Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only the salary package but the salary they pomise they will include variables in it and ultimately salary will decrease. Night shif allowance is good
Dislikes
Everything else. Job security is worse. If i had an option of marking negative i would have done that. They suddenly might call you and tell you that " your service is not required" and sac you . they will hold the salary of that month and will tell you that you would receive it after 90 days. Is that even legal? They dont even think if the employee is having EMIs how to pay off EMIs if they hold the current month salary. Pathetic Companny to work with. I would suggest never join this company of you want good experience for your future....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Navi Mumbai
Full Time
BFSI, Investments & Trading Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good learning and work life balance
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Appraisal, growth, security, future
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
The only thing that I gained from this company was anxiety and depression. Zero Job satisfaction.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Navi Mumbai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Their starting compensation. The only reason people join the company.
Dislikes
Worst work life balance. Also this company has a cycle of massive hiring and firing every 5 years.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Navi Mumbai
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Promotions - Good
Dislikes
No Work life balance
- Skill development - Poor
- Job security - Poor
- Company culture - Poor
- Work-life balance - Poor
Other XL Dynamics Reviews
Financial Analyst in Mumbai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Weekend working allowances and additional pay
Dislikes
Pathetic work culture.. only sticking to following a checklist.. human errors are documented on a platform for no reason. The most dum thing they hire people on the floor to check if ur talking to each other. Expectation was to work in silence like a school. How dumb can people be.. interaction is the core value of any good team.. even if it's off work.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Financial Analyst in Indore (working remotely)
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
WFH only. That is also going to end by end of 2024.
Dislikes
Work culture, behavior of top management, no fun activity, poor leadership, short of resources in team despite knowing work load is high. Worst appraisals (used to be good earlier, now it's worst) , extended shifts, no employee satisfaction at all.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Data Analyst in Navi Mumbai
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Work life balance, skill development
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Wfm
Work timings: Strict Timings
Work related travel: This is a desk job.
Associate Analyst in Pune
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary
- Salary - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
Layoff, Workload, Selfish Company
- Skill development - Bad
- Job security - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate Analyst in Mumbai (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
Pathetic HR policies. Random firing
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Senior Software Engineer in Navi Mumbai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company gives us good opportunities to explore our knowledge in every company day to day operations.
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
NA
Information Security Manager in Navi Mumbai
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best place to learn and grow.
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Nothing as such. 🤔
Processing Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
Worst company..pls don't go
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Associate Analyst in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from home
- Salary - Good
- Promotions - Good
Dislikes
Worst Management.. Work pressure.. Daily Escalation.. Expecting more from employees
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Temporory work from home
Work days: Monday to Friday (Strict Timings)
Associate Analyst in Mumbai
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It’s amazing
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing na na na na
Work Details
Work policy: Na
Work days: Monday to Friday (Strict Timings)
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