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based on 12.3k Reviews

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Salaries
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WNS Process Associate Mumbai Reviews

Updated 18 Mar, 2025

Overall Rating

4.1/5

based on 17 reviews

Rating distribution

5

6 (35.3%)

4

5 (29.4%)

3

2 (11.8%)

2

4 (23.5%)

1

0 (0%)

Category Ratings

4.0

Skill development

3.8

Job security

3.7

Work-life balance

3.6

Work satisfaction

3.5

Salary

3.4

Company culture

3.3

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

55% employees reported

Flexible timing

69% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

8 reviews

3.8

Rated by Men

7 reviews

WNS is rated 4.1 out of 5 stars on AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the com ... Read more

WNS is rated 4.1 out of 5 stars on AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

Process Associate in Mumbai

Full Time

·

Imaging & Diagnostics Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Mar 2025

Likes

No working stress working environment is good management system is good

Job security - Good
Company culture - Good

Dislikes

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Nov 2024

Likes

It's a great place to work in !

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about WNS

View All

an assistant manager

Wns global review

How is the wns global fpna role? I have an offer for 20 lpa, ca having 3 years of experience. Career portals says the wns is very bad in terms of culture, promotions & hikes.

Got a question about WNS?

Ask anonymously on communities.

Process Associate in Mumbai

Full Time

·

Business Process Quality Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 07 Aug 2023

Likes

On-time Salary provided. Good training was provided. Transportation provided.

Dislikes

Different employees from different departments including but not limited to Security staff, Cafeteria Staff, and Trainers were always aggressive and arrogant. I was only able to survive here for a month, and within a month there were approximately 4-5 fights I noticed within the organization. The barrier entry for employees is too low and hence the crowd they hire is extremely uneducated and ill-mannered individuals. The shift timings are too extreme which contribute to the extreme kind of behaviors from the staff....Read More

Job security - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Top WNS Process Associate Interview Questions

asked in Process Associate interview

Q1. What is fixed market, derivative instruments

View answer (1)

asked in Process Associate interview

Q2. WHAT ARE YOUR VIEWS ON WOMEN SAFETY

View answer (1)

Get interview-ready with top interview questions

View all 6 questions

asked in Process Associate interview

Q3. Ready to work in night sift?

View answer (1)

asked in Process Associate interview

Q4. What is mortgage

View answer (1)

asked in Process Associate interview

Q5. Trust entities description

View answer (1)

Process Associate in Mumbai

Full Time

·

Travel Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Mar 2021

Likes

Very good company to start your career with. Working hours better than other organisations. Great management

Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary not so good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Mumbai

Full Time

·

Back Office Department

5.0

posted on 06 Jan 2024

Overall Rating

Process Associate in Mumbai

Full Time

·

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Apr 2024

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Process Associate in Mumbai

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jun 2022

Likes

Work life balance, friendly environment, good for freshers.

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not much drawbacks to share.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about WNS.

Process Associate in Mumbai

Associated Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Aug 2021

Likes

Good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Process Associate in Mumbai

Backend Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Aug 2018

Likes

Nothing

Job security - Good

Dislikes

Everything

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Process Associate in Mumbai

Business Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 06 Jan 2021

Likes

Good support staff and colleagues

Dislikes

Should provide more career and growth opportunities

Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Satisfactory

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Mumbai

Travel Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 01 Feb 2019

Likes

I only like the working hrs..7.5 hrs was my shift timings

Work-life balance - Good

Dislikes

Partial management, managers and colleagues keep downgrading you if you are growing, unwanted deductions and the big disadvantage is less salary..

Salary - Poor
Work satisfaction - Poor

Work Details

The work pressure is high

Work days: Rotational Shift (Flexible Timings)

Process Associate in Mumbai

Refund Application Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 23 Oct 2019

Likes

Got a chance to learn new things

Salary - Good
Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Politics

Work Details

I was doing multiple work or working on multiple threads hence got a chance to learn new things.

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Mumbai

Imaging & Diagnostics Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2019

Likes

it is good for fresher but not experience because the process in which company put me that process nothing thing to learn which help us to growth

Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Every thing is good only for fresher not experience

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Food price is high which not affortable to my salary

Work days: Monday to Friday (Flexible Timings)

Process Associate in Mumbai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Apr 2018

Likes

The company is good and offers a good salary package. It gives you proper training and also enough time to develop your skills. They understand you and give much time for improvement.

Skill development - Good
Job security - Excellent
Promotions - Good

Dislikes

The appraisal is a bit of concern and you have to strive hard to get the A rating to excel for promotions.

Work Details

Work timings: Flexible Timings

Process Associate in Mumbai

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Oct 2018

Likes

Good work environment

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No monetary growth

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Mumbai

Outbound calls. Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Nov 2019

Likes

One of the best company to work with.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Process Associate in Mumbai

Full Time

·

Voice / Blended Department

5.0

posted on 17 Apr 2024

Overall Rating

Claim your company page and respond to reviews as an employer.

More about working at WNS

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
Food Processing

Tell us how to improve this page.

WNS Process Associate Reviews by Locations

WNS Process Associate Pune Reviews
WNS Process Associate Visakhapatnam Reviews
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WNS Mumbai Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 55% of employees reported the working days at W...NS as Rotational Shift. 69% employees reported the work timings at WNS as Flexible timing. Read more

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WNS Process Associate Mumbai Reviews

WNS Process Associate Salaries in Mumbai

based on 40 salaries

₹1 L/yr - ₹4.3 L/yr

At par with the average Process Associate Salary in India

View more details

Employee Benefits for WNS Process Associate Mumbai

Office cab/shuttle

1 total response

Office gym

1 total response

Professional degree assistance

1 total response

Job/Soft skill training

1 total response

+1 more benefit

Compare WNS with

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3.9

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3.7

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4.6

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3.6

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