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WNS

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3.4

based on 11k Reviews

Video summary

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WNS Assistant Manager Operations Mumbai Reviews

Updated 3 Jan, 2025

Overall Rating

2.5/5

based on 14 reviews

Rating distribution

4 (28.6%)

2 (14.3%)

3 (21.4%)

1 (7.1%)

4 (28.6%)

Category Ratings

3.1

Work-life balance

3.0

Job security

2.2

Salary

2.1

Company culture

2.1

Skill development

2.1

Work satisfaction

2.0

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

78% employees reported

Flexible timing

50% employees reported

Within city

62% employees reported

View more detailed insights

Gender based rating

2.2

Rated by Women

6 reviews

3.6

Rated by Men

8 reviews

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14 reviews found

Sort by: Popular

Assistant Manager Operations in Mumbai

Full Time

Finance Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 03 Jan 2025

Likes

Few Team members are good, I met good people as well

Dislikes

From last year in the new process, i experienced Partiality,Not Employee Friendly, Management is not good, no support from the manager

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager Operations in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 24 Dec 2024

Likes

Just that it has flexible timings

Work-life balance - Good

Dislikes

Too much politics And unnecessary partially by seniors The person who is working is working and the one who is resting is simply resting and the person who is resting is the on whom manager likes the most

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

What people are saying about WNS

View All

I am actively looking for a job change. Currently I am working as Assistant Manager in the O2C process. Please do let me know if you have any openings.

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Assistant Manager Operations in Mumbai

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Oct 2023

Likes

Time management

Dislikes

Job Security and internal politics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager Operations in Mumbai

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 Oct 2023

Likes

Work culture

Job security - Good

Dislikes

Disappointing increments and promotion rate

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager Operations in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Apr 2022

Likes

Nothing

Dislikes

No work culture, totaly unstructured

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Assistant Manager Operations in Mumbai

Full Time

Finance Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Nov 2023

Likes

Work exposure, as the want you to perform into the role you aspire to be in

Skill development - Good

Dislikes

Increments and appraisals are meaningless

Salary - Bad
Promotions - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Assistant Manager Operations in Mumbai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 28 Dec 2022

Likes

Unnecessary challenges in your path to learn and while striving to give the best of your calibre

Dislikes

Biased approach with the management including immediate domain + HR managers

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: As per business requirements

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about WNS.

Assistant Manager Operations in Mumbai

Full Time

Corporate Training Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Apr 2022

Likes

Salary wise 0 and growth wise also 0

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Poor

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Assistant Manager Operations in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jul 2022

Likes

Nice place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager Operations in Mumbai

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 Apr 2021

Likes

Company was good once upon a time but recently it has gone down a lot for the past couple of years due to change in management. Previous management was good.

Dislikes

There is no transparency. HR works for the management and not for the employees. Instead they should be employee centric. Also HR does not let us know everything and hides lit if information. Salary is not timely and is often delayed.

Salary - Bad
Skill development - Poor
Job security - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Had to work more than 12 hours on almost every day and so it is bad. They load employee with lot of work and do not allow them to go home.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager Operations in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Jun 2019

Likes

Training & Development needs are fulfilled. As a tenured employee things are taken care of

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work presurre last moment MBR deck requests

Work Details

Its analytical related to direct customer outcome.. ratings given to clients

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager Operations in Mumbai

Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 24 May 2019

Likes

learning, training, work environment, policies, employee welfare

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Work life balance and salary / appraisal needs to be improved other than that every other thing is good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Assistant Manager Operations in Mumbai

operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2018

Likes

Feel like part of a huge family

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all

Assistant Manager Operations in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Dec 2023

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

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WNS Assistant Manager Operations Reviews by Locations

WNS Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 78% of employees reported the working days at W...Read more