Vertex Global Services Customer Service Executive Reviews
based on 12 reviews
Updated 5 Feb, 2024
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.2
Job Security
4.1
Company culture
4.1
Work-Life balance
4.1
Skill development
4.1
Salary & Benefits
4.0
Work Satisfaction
3.9
Promotions/Appraisal
Vertex Global Services is rated
4.1 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vertex Global Services is rated
4.1 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
12 reviews found
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Popular
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
Working atmosphere here is good
Dislikes
Nothing negative is there in company
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Mar 2023
Likes
one of the best companies where people work comfortably
Dislikes
the only one which I will say dislike about this organization they care for their employees
This company are good for learning fun activities any many more
Dislikes
NA
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Mar 2023
Likes
Environment and dedication of people to do work
Dislikes
Nothing yet
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Mar 2023
Likes
Nice place to work
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2023
Likes
Vertex comapny is very important
Dislikes
Vertex comapny is not casting facilty
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 21 Jan 2023
Likes
It was just the staff who made vertex quite good else there was nothing good
Dislikes
Everything
It was the worst company I ever worked with and worst experience. The team leader named Yogesh giri was sick. He was very annoying who wanted to rule over vertex but it was not like that no one liked him. There were more seniors like him who made the experience very terrible
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Vertex Global Services.
Customer Service Executive (working remotely)
Customer Care Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Sep 2022
Likes
GHANTA LIKES
Dislikes
1. No incentives and no bonuses.
2.Delay in salary.
3.Poor management.
4.Irrelevant meets all day.
5.No transparency among agents and supervisors.
6.Company provided us malware softwares which nearly destroyed our systems.
7.More than 1500 employees have already resigned in their first few weeks.
8.Team Leaders are totally unqualified and have no leadership skills and aren't supportive.
9.IT team isn't that good either.
10.Uncertified support teams were being provided to freshers.
11.Work hours aren't fixed and flexible.
12.No holiday on National holidays and no bonus as promised.
13.FAKE ADVERTISEMENT about company and salary. Salary was 18k and 14k in hand in the job description and in the interview but company turned out to be Vertex Global Services with 14k and 11k in hand in the offer letter.
14.SAAVDHAAN RAHE SATARK RAHE....Read More
Customer Service Executive in
udyog vihar phase 4 gurugram
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2022
Likes
nice place to work
Dislikes
na
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 05 Feb 2024
Likes
Too much Terrible here asking first review without selecting procedure . Training time more than one month without salary 😭 . If take Back ground verification purpose but stupid verification process all are wrong they just time pass .if join any time cutoff half salary . this is Terrific 💯
People also ask about Vertex Global Services's Customer Service Executives
How is Vertex Global Services to work for?
Vertex Global Services is rated 4.1 out of 5, based on 12 reviews by employees on AmbitionBox.
Vertex Global Services is known for Job Security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.9 and can be improved. To know first hand how it is like to work at Vertex Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vertex Global Services?
According to AmbitionBox ratings, Vertex Global Services employees rate its salary and benefits as 4.1 out of 5. You can know more about Vertex Global Services Salaries at AmbitionBox
How is the work culture at Vertex Global Services?
Work culture is rated 4.1 at Vertex Global Services by 12 employees. While job security is rated 4.2 and work-life balance is rated 4.1 at Vertex Global Services. Read detailed reviews by employees of Vertex Global Services on AmbitionBox.
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Vertex Global Services Customer Service Executive Reviews by Locations