Vertex Global Services Customer Success Associate Reviews

Likes

1. Fun Friday's were funny 2. They celebrate all functions with love 3. That's it. Nothing else.

Dislikes

1. The Management was very bad. They follow autocratic leadership style. 2. IJP was introduced and then they cancelled it without telling anyone 3. They changed potice period policy and didn't inform the entire organisation and when people resigned then they are saying oh yeah! We've changed the rules. 4. No growth. They hired theupper management from a BPO and their mindset is like very small. They can't even speak in English and they expect the things to be in done in a seamless way and that too in a salary like 15K. 5. Unnecessary attitude in upper level management 6. Don't pay the FnF amount. Employees had to wait 3-4 months to get the FnF amount. 7. If we are doing WFH and the mouse or keyboard is not working then the employee will have to go to office and change it. And they send someone then that guy will order like - hey I'm here in this area, come and take your belongings. 8. It's just pathetic. Can't describe in words....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The environment of the company is good and the staff of this company is good

Dislikes

The management, the workpower contolling, salary issues and no support for the agents

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Join when you have no other option to sustain

Dislikes

Everything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I have been working since nov 2020 but till there is no appraisal till now and the main demerit is the management team is not good.

Dislikes

No future growth and no appraisal no employees care.

Work Details

Team is supportive

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.