AmbitionBox

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

i

This company page is being actively managed by Vertex Global Services Team. If you also belong to the team, you can get access from here

Vertex Global Services

Compare

based on 129 Reviews

About
Reviews
129
Salaries
185
Interviews
5
Jobs

-
Benefits
2
Photos
2

Filter reviews by

Vertex Global Services Customer Service Executive Reviews

Updated 5 Feb, 2024

Overall Rating

4.1/5

based on 12 reviews

Rating distribution

5

9 (75.0%)

4

0 (0%)

3

0 (0%)

2

1 (8.3%)

1

2 (16.7%)

Category Ratings

4.2

Job security

4.1

Company culture

4.1

Work-life balance

4.1

Skill development

4.0

Salary

3.9

Promotions

3.9

Work satisfaction

What employees say about Vertex Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

50% employees reported

Strict (9am - 6pm)

36% employees reported

No travel

89% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

2 reviews

4.0

Rated by Men

9 reviews

Vertex Global Services is rated 4.1 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

Vertex Global Services is rated 4.1 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

3.7

• 88.9k reviews

Infosys Reviews

3.6

• 38.9k reviews

3.7

• 52.6k reviews

HCLTech Reviews

3.5

• 35.8k reviews

Tech Mahindra Reviews

3.5

• 34.9k reviews

Cognizant Reviews

3.8

• 49.7k reviews

Accenture Reviews

3.8

• 55.8k reviews

Capgemini Reviews

3.7

• 41.3k reviews

4.0

• 21.9k reviews

HCL Infosystems Reviews

3.9

• 1.5k reviews

Accel Frontline Reviews

3.9

• 399 reviews

Puropale Creations & IT Solutions Reviews

4.6

• 398 reviews

Northcorp Software Reviews

4.4

• 409 reviews

Diverse Lynx Reviews

3.8

• 313 reviews

Elentec Power India (EPI) Pvt. Ltd. Reviews

3.7

• 291 reviews

HyScaler Reviews

4.5

• 267 reviews

Appsierra Reviews

4.3

• 252 reviews

Solartis Technology Services Reviews

3.6

• 247 reviews

Emblix Solutions Reviews

4.8

• 241 reviews

Yashi Consulting Services Reviews

3.9

• 230 reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jan 2024

Likes

Working atmosphere here is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing negative is there in company

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2023

Likes

one of the best companies where people work comfortably

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

the only one which I will say dislike about this organization they care for their employees

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2023

Likes

This company are good for learning fun activities any many more

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2023

Likes

Environment and dedication of people to do work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing yet

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Mark your calendar for
Women @ Work from Mar 6-8

Grow your career with industry insights, exclusive jobs & exciting rewards

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2023

Likes

Nice place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2023

Likes

Vertex comapny is very important

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Vertex comapny is not casting facilty

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jan 2023

Likes

It was just the staff who made vertex quite good else there was nothing good

Dislikes

Everything It was the worst company I ever worked with and worst experience. The team leader named Yogesh giri was sick. He was very annoying who wanted to rule over vertex but it was not like that no one liked him. There were more seniors like him who made the experience very terrible

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Vertex Global Services.

Customer Service Executive (working remotely)

Customer Care Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Sep 2022

Likes

GHANTA LIKES

Dislikes

1. No incentives and no bonuses. 2.Delay in salary. 3.Poor management. 4.Irrelevant meets all day. 5.No transparency among agents and supervisors. 6.Company provided us malware softwares which nearly destroyed our systems. 7.More than 1500 employees have already resigned in their first few weeks. 8.Team Leaders are totally unqualified and have no leadership skills and aren't supportive. 9.IT team isn't that good either. 10.Uncertified support teams were being provided to freshers. 11.Work hours aren't fixed and flexible. 12.No holiday on National holidays and no bonus as promised. 13.FAKE ADVERTISEMENT about company and salary. Salary was 18k and 14k in hand in the job description and in the interview but company turned out to be Vertex Global Services with 14k and 11k in hand in the offer letter. 14.SAAVDHAAN RAHE SATARK RAHE....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Gurgaon / Gurugram

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Aug 2022

Likes

The working environment is really good.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all for now.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in udyog vihar phase 4 gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jun 2022

Likes

nice place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

na

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Feb 2024

Likes

Too much Terrible here asking first review without selecting procedure . Training time more than one month without salary 😭 . If take Back ground verification purpose but stupid verification process all are wrong they just time pass .if join any time cutoff half salary . this is Terrific 💯

Dislikes

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jan 2024

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Top trending discussions

View All

ASG Eye Hospital

I have been terminated in a day without any prior Notice what should I do ?

Will this recent termination effect my future career? So I have worked with this company its not even been 6 months they terminated me just before completing my probation period 2 days left for my probation to complete they terminated me before that immediately, will I get a relieving letter ? What should I do ? If I dont get relieving letter can I join other companies without relieving letter ? Should I ask them ?

Got a question about Vertex Global Services?

Ask anonymously on communities.

More about working at Vertex Global Services

HQ - Gurugram, Haryana , India
IT Services & Consulting
51-200 Employees (India)

Tell us how to improve this page.

Vertex Global Services Customer Service Executive Reviews by Locations

Vertex Global Services Customer Service Executive Gurgaon / Gurugram Reviews

Vertex Global Services Reviews by Designations

Vertex Global Services Customer Success Associate Reviews
Vertex Global Services Customer Service Associate Reviews
Vertex Global Services Customer Support Associate Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Vertex Global Services reviews submitted by Vertex Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Global Services is the right company for you. ... 50% of employees reported the working days at Vertex Global Services as Monday to Saturday. 73% employees reported the work timings at Vertex Global Services as Strict timing. Read more

Home >
Reviews >
Vertex Global Services Reviews >
Vertex Global Services Customer Service Executive Reviews

Vertex Global Services Customer Service Executive Salary

based on 8 salaries

₹2 L/yr - ₹3 L/yr

18% less than the average Customer Service Executive Salary in India

View more details

Compare Vertex Global Services with

TCS

3.7

Compare

Infosys

3.6

Compare

Wipro

3.7

Compare

HCLTech

3.5

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company

Stay ahead in your career. Get AmbitionBox app

Helping over 1 Crore job seekers every month in choosing their right fit company

70 Lakh+

Reviews

4 Crore+

Salaries

5 Lakh+

Interviews

1 Crore+

Users/Month

Contribute

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Users/Jobseekers

Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Campus Placements
Practice Test
Compare Companies

Employers

Create a new company
Update company information
Respond to reviews
Invite employees to review
AmbitionBox Offering for Employers
AmbitionBox Employers Brochure

AmbitionBox Awards

ABECA 2026
ABECA 2025
ABECA 2024
AmbitionBox Best Places to Work 2022
AmbitionBox Best Places to Work 2021
Invite employees to rate

AmbitionBox

About Us
Email Us
Blog
FAQ
Credits
Give Feedback

Terms & Policies

Privacy
Grievances
Terms of Use
Summons/Notices
Community Guidelines

Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us