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Vertex Global Services

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based on 129 Reviews

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Vertex Global Services Customer Service Executive Gurgaon / Gurugram Reviews

Updated 5 Feb, 2024

Overall Rating

4.3/5

based on 10 reviews

Rating distribution

5

8 (80.0%)

4

0 (0%)

3

0 (0%)

2

1 (10.0%)

1

1 (10.0%)

Category Ratings

4.3

Job security

4.2

Company culture

4.2

Salary

4.2

Work-life balance

4.2

Skill development

4.1

Work satisfaction

4.0

Promotions

What employees say about Vertex Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

38% employees reported

Strict (9am - 6pm)

47% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

1 reviews

4.2

Rated by Men

8 reviews

Vertex Global Services is rated 4.3 out of 5 stars on AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

Vertex Global Services is rated 4.3 out of 5 stars on AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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10 reviews found

Sort by: Popular

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jan 2024

Likes

Working atmosphere here is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing negative is there in company

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2023

Likes

one of the best companies where people work comfortably

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

the only one which I will say dislike about this organization they care for their employees

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2023

Likes

This company are good for learning fun activities any many more

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2023

Likes

Environment and dedication of people to do work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing yet

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2023

Likes

Nice place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2023

Likes

Vertex comapny is very important

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Vertex comapny is not casting facilty

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jan 2023

Likes

It was just the staff who made vertex quite good else there was nothing good

Dislikes

Everything It was the worst company I ever worked with and worst experience. The team leader named Yogesh giri was sick. He was very annoying who wanted to rule over vertex but it was not like that no one liked him. There were more seniors like him who made the experience very terrible

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Vertex Global Services.

Customer Service Executive in Gurgaon / Gurugram

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Aug 2022

Likes

The working environment is really good.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all for now.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Feb 2024

Likes

Too much Terrible here asking first review without selecting procedure . Training time more than one month without salary 😭 . If take Back ground verification purpose but stupid verification process all are wrong they just time pass .if join any time cutoff half salary . this is Terrific 💯

Dislikes

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jan 2024

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Return to all reviews

Top trending discussions

View All

ASG Eye Hospital

I have been terminated in a day without any prior Notice what should I do ?

Will this recent termination effect my future career? So I have worked with this company its not even been 6 months they terminated me just before completing my probation period 2 days left for my probation to complete they terminated me before that immediately, will I get a relieving letter ? What should I do ? If I dont get relieving letter can I join other companies without relieving letter ? Should I ask them ?

Got a question about Vertex Global Services?

Ask anonymously on communities.

More about working at Vertex Global Services

HQ - Gurugram, Haryana , India
IT Services & Consulting
51-200 Employees (India)

Tell us how to improve this page.

Vertex Global Services Gurgaon / Gurugram Reviews by Designations

Vertex Global Services Customer Success Associate Gurgaon / Gurugram Reviews
Vertex Global Services Customer Service Associate Gurgaon / Gurugram Reviews
Vertex Global Services Customer Support Associate Gurgaon / Gurugram Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Vertex Global Services reviews submitted by Vertex Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Global Services is the right company for you. ... 38% of employees reported the working days at Vertex Global Services as Monday to Friday. 78% employees reported the work timings at Vertex Global Services as Strict timing. Read more

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Vertex Global Services Reviews >
Vertex Global Services Customer Service Executive Gurgaon / Gurugram Reviews

Vertex Global Services Customer Service Executive Salaries in Gurgaon / Gurugram

based on 4 salaries

₹2 L/yr - ₹3 L/yr

21% less than the average Customer Service Executive Salary in India

View more details

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