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Vertex Global Services

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based on 124 Reviews

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Vertex Global Services Customer Service Associate Gurgaon / Gurugram Reviews

based on 9 reviews

Updated 14 Aug, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.2

Work-Life balance

4.1

Skill development

4.1

Promotions/Appraisal

4.1

Salary & Benefits

4.1

Work Satisfaction

4.1

Job Security

4.0

Company culture

Top Mentions in Vertex Global Services Customer Service Associate Gurgaon / Gurugram Reviews

9 reviews found

Sort by: Popular

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Jan 2024

Likes

I appreciate the flexible work timings and a great follow up from our seniors

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Jan 2024

Likes

The company overall reputation drew me in.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 16 Jan 2024

Likes

I am glad to working with organisation

Dislikes

Nothing else

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Corporate Training Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 14 Aug 2024

Likes

Nothing good about the company

Dislikes

Company can terminate you afrr termination company didn't provide you relieving letter asking for money

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Mar 2023

Likes

I found working culture awesome Management is also supported

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 15 Jan 2022

Likes

Great environment, flexible working hours, good growth opportunities.

Dislikes

Management is not professional, delay in salary.

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Gurgaon / Gurugram

Business Process Outsourcing Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 19 Apr 2022

Likes

The only thing I liked there was the colleagues with whom I spent my time, they were so supportive and in such a short span of time we all developed great bonding.

Dislikes

The management is poor , there is no ESI available, whatever how many times you contact payroll, they would not reply, no security in job.

Work Details

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Vertex Global Services.

Customer Service Associate in Gurgaon / Gurugram

Customer Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 Jun 2022

Likes

Awesome place to grow with great leaders and better opportunities to boost your carrier.

Dislikes

NA

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Jan 2024

Likes

Good communication from management and good atmosphere

Dislikes

N/A

Return to all reviews

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Vertex Global Services Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Vertex Global Services reviews submitted by Vertex Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Global Services is the right company for you. ...Read more

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Vertex Global Services Reviews >
Vertex Global Services Customer Service Associate Gurgaon / Gurugram Reviews

Working Days for Vertex Global Services Customer Service Associate Gurgaon / Gurugram

based on 9 reviews

Monday to Friday

43%

Monday to Saturday

29%

Rotational Shift

14%

Other

14%

Work Timings for Vertex Global Services Customer Service Associate Gurgaon / Gurugram

based on 9 reviews

Flexible timing

Strict (9am - 6pm)

Strict (1.30pm - 10.30pm)

57%

14%

14%

15% employees reported other strict timings

Shift Timings for Vertex Global Services Customer Service Associate Gurgaon / Gurugram

based on 9 reviews

Day shift

100%

Business Travel for Vertex Global Services Customer Service Associate Gurgaon / Gurugram

based on 9 reviews

No travel

50%

Within city

50%

Employee Benefits for Vertex Global Services Customer Service Associate Gurgaon / Gurugram

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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