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Vertex Global Services

Compare

based on 124 Reviews

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Vertex Global Services Customer Service Associate Reviews

based on 11 reviews

Updated 14 Aug, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.0

Work-Life balance

4.0

Skill development

4.0

Promotions/Appraisal

3.9

Salary & Benefits

3.9

Job Security

3.9

Work Satisfaction

3.8

Company culture

Top Mentions in Vertex Global Services Customer Service Associate Reviews

11 reviews found

Sort by: Popular

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Jan 2024

Likes

I appreciate the flexible work timings and a great follow up from our seniors

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Jan 2024

Likes

The company overall reputation drew me in.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 16 Jan 2024

Likes

I am glad to working with organisation

Dislikes

Nothing else

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Corporate Training Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 14 Aug 2024

Likes

Nothing good about the company

Dislikes

Company can terminate you afrr termination company didn't provide you relieving letter asking for money

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Mar 2023

Likes

I found working culture awesome Management is also supported

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 15 Jan 2022

Likes

Great environment, flexible working hours, good growth opportunities.

Dislikes

Management is not professional, delay in salary.

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate (working remotely)

Full Time

·

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Nov 2022

Likes

Worst company ever.

Dislikes

They are scamming their employess without any reason did not provide proper training and after that because of team leaders fault they will fire us there is no job security and they fired atlease 1500 people in a week because they did not have the budget to pay if they do not have budget why they hired us So many people there are who are fired without any reason.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Vertex Global Services.

Customer Service Associate in Gurgaon / Gurugram

Business Process Outsourcing Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 19 Apr 2022

Likes

The only thing I liked there was the colleagues with whom I spent my time, they were so supportive and in such a short span of time we all developed great bonding.

Dislikes

The management is poor , there is no ESI available, whatever how many times you contact payroll, they would not reply, no security in job.

Work Details

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Gurgaon / Gurugram

Customer Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 Jun 2022

Likes

Awesome place to grow with great leaders and better opportunities to boost your carrier.

Dislikes

NA

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Gurgoan

Customer service assoicate Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 19 Aug 2022

Likes

Good and nice working nature

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

Got a question about Vertex Global Services?

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People also ask about Vertex Global Services's Customer Service Associates

How is Vertex Global Services to work for?

Vertex Global Services is rated 4.0 out of 5, based on 11 reviews by employees on AmbitionBox. Vertex Global Services is known for Work-Life balance which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Vertex Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Vertex Global Services?

According to AmbitionBox ratings, Vertex Global Services employees rate its salary and benefits as 3.9 out of 5. You can know more about Vertex Global Services Salaries at AmbitionBox

How is the work culture at Vertex Global Services?

Work culture is rated 3.8 at Vertex Global Services by 11 employees. While job security is rated 3.9 and work-life balance is rated 4.0 at Vertex Global Services. Read detailed reviews by employees of Vertex Global Services on AmbitionBox.

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Vertex Global Services Customer Service Associate Reviews by Locations

Vertex Global Services Customer Service Associate Gurgaon / Gurugram Reviews

Vertex Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Vertex Global Services reviews submitted by Vertex Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Global Services is the right company for you. ...Read more

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Vertex Global Services Reviews >
Vertex Global Services Customer Service Associate Reviews

Gender Based Ratings for Vertex Global Services Customer Service Associate

based on 11 reviews

Rated 3.5 for Work-Life Balance and 3.5 for Company Culture

Rated 4.2 for Work-Life Balance and 4.1 for Skill Development

Working Days for Vertex Global Services Customer Service Associate

based on 11 reviews

Rotational Shift

34%

Monday to Friday

33%

Monday to Saturday

22%

Other

11%

Work Timings for Vertex Global Services Customer Service Associate

based on 11 reviews

Flexible timing

Strict (6pm - 4am)

Strict (1.30pm - 10.30pm)

56%

11%

11%

22% employees reported other strict timings

Shift Timings for Vertex Global Services Customer Service Associate

based on 11 reviews

Day shift

Night shift

75%

25%

Business Travel for Vertex Global Services Customer Service Associate

based on 11 reviews

No travel

60%

Within city

40%

Vertex Global Services Customer Service Associate Salary

based on 6 salaries

₹2 L/yr - ₹2.4 L/yr

17% less than the average Customer Service Associate Salary in India

View more details

Employee Benefits for Vertex Global Services Customer Service Associate

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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