Vcare Call Center Senior Customer Service Executive Reviews
based on 12 reviews
Updated 26 Jul, 2023
Overall Rating
1.8/5
How AmbitionBox ratings work?
Category Ratings
1.8
Salary & Benefits
1.8
Work Satisfaction
1.6
Work-Life balance
1.6
Company culture
1.3
Skill development
1.1
Promotions/Appraisal
1.1
Job Security
Vcare Call Center is rated
1.8 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vcare Call Center is rated
1.8 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vcare Call Center Senior Customer Service Executive Reviews
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12 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 21 Sep 2018
Likes
I worked with vcare more than 7 years and I was happy working with this organisation. Most important thing is salary which I got on time every month. There is no delay in salary part. Worked with three projects but did not feel any work pressure.
Dislikes
No job security
Work Details
Work days: Alternate Saturday off
Senior Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Jul 2023
Likes
Nothing
Dislikes
Worst cab facility,no cafetaria for food,no space,no leaves and holiday leaves, 6 weekoff in a month only. Very bad environment with worst policies
It was a nice experience and got to learn so much in a short period
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Full Time
·
Operational Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Sep 2022
Likes
Work culture is good as a Bpo has. Salary on time, overtime pay is on time. Work life balance is on toss being in night shift that too with extra hours of working. Management is helpful HR department is okay.
Dislikes
Extended working hours on the name of process requirements, less leaves get approved even when you apply one month in advance. job security is on toss as no body knows which day client will report any issues either with quality, or certain customer's email against any associate.
Transport department running the process.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Unfortunately, there is no security in a job.
Dislikes
The team management is not worth it and no opportunity for career growth. The compensation was there and slow growth.
Work Details
It was challenging and can't explore new things.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Noida
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 May 2022
Likes
There is nothing to like about this company.
Dislikes
No job security. No career growth and no future prospects too. No skill enhancement as they don't have any such policy and no facility of any kind. No leaves and additional benefits. They will employ you like a lobour nd remove you like them too. Never join them.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Senior Customer Service Executive in
Noida
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Nov 2019
Likes
Very bad company specially AM AND TL
Dislikes
Am or tl very bad
Work Details
Work timings: Strict Timings
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Vcare Call Center.
Senior Customer Service Executive in
Noida
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 12 Sep 2018
Likes
Na
Dislikes
Any time process can be ramp down..no job security..
People also ask about Vcare Call Center's Senior Customer Service Executives
How is Vcare Call Center to work for?
Vcare Call Center is rated 1.8 out of 5, based on 12 reviews by employees on AmbitionBox.
Vcare Call Center is known for Salary & Benefits which is rated at the top and given a rating of 1.8. However, Job Security is rated the lowest at 1.1 and can be improved. To know first hand how it is like to work at Vcare Call Center read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vcare Call Center?
According to AmbitionBox ratings, Vcare Call Center employees rate its salary and benefits as 1.8 out of 5. You can know more about Vcare Call Center Salaries at AmbitionBox
How is the work culture at Vcare Call Center?
Work culture is rated 1.6 at Vcare Call Center by 12 employees. While job security is rated 1.1 and work-life balance is rated 1.6 at Vcare Call Center. Read detailed reviews by employees of Vcare Call Center on AmbitionBox.
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