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TTEC India

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based on 1.2k Reviews

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TTEC India Senior Customer Service Executive Reviews

Updated 7 Feb, 2025

Overall Rating

2.4/5

based on 20 reviews

Rating distribution

5

13 (65.0%)

4

3 (15.0%)

3

1 (5.0%)

2

2 (10.0%)

1

1 (5.0%)

Category Ratings

3.5

Company culture

2.7

Work-life balance

2.3

Job security

2.3

Skill development

2.2

Promotions

1.9

Work satisfaction

1.8

Salary

What employees say about TTEC India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

79% employees reported

Flexible timing

69% employees reported

No travel

77% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

7 reviews

2.2

Rated by Men

13 reviews

TTEC India is rated 2.4 out of 5 stars on AmbitionBox, based on 20 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

TTEC India is rated 2.4 out of 5 stars on AmbitionBox, based on 20 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in TTEC India Senior Customer Service Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

20 reviews found

Sort by: Popular

Senior Customer Service Executive in Ahmedabad (working remotely)

Full Time

·

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 10 Feb 2025

Likes

Only that the environment of this company.

Company culture - Excellent

Dislikes

Increment structure of the salary as I am tenure sr employee 8 years in this company then also my salary is under 30k that is very shameful and new employee are mostly get salary more then me so in this sence my growth in term of salary is Tribble.

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Ahmedabad

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Jul 2024

Likes

It was a pleasure working with ttec. Work environment was quite friendly and supportive.

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Increment and salary package is major concern, that's main reason people leave ttec though they love ttec a lot. Another is leave policy, sometimes difficult getting leaves when required, not aligned with HR policy.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Mumbai

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Feb 2025

Likes

Nothing

Dislikes

Management is bias and they don’t care about employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Executive in Ahmedabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2023

Likes

The culture and the humanity there, which couldn't be seen in most of the corporate companies.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

To be frank, there are none. I am presently not working in ttec, however I have a huge respect towards ttec.

Work Details

Work policy: NS

Work days: Rotational Shift (Strict Timings)

Senior Customer Service Executive in Ahmedabad

Full Time

·

Rate loading Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 29 Dec 2022

Likes

Working environment,

Job security - Good
Company culture - Excellent

Dislikes

Many things

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Read TTEC India Senior Customer Service Executive Reviews based on locations

4.6

Ahmedabad

(18)

Senior Customer Service Executive in Ahmedabad

Full Time

·

Voice / Blended Department

5.0

posted on 04 Feb 2024

Overall Rating

Excellent

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Aug 2021

Likes

Good Environment and help and supportive staff.

Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary and appraisal are not satisfactory.

Work Details

It was good.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about TTEC India.

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Oct 2018

Likes

Motif is my first job. I enjoy working here. It's a great company to start with. 😊😊

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Discover interview dos and don'ts from real experiences

Senior Customer Service Executive in Ahmedabad

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2021

Likes

Work environment

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Jun 2019

Likes

Yes

Dislikes

Promotions - Bad
Work satisfaction - Bad

Senior Customer Service Executive in Ahmedabad

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2019

Likes

It was an awesome experience to work in motif!

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 09 May 2021

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing til I left the job

Work Details

Superb

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jul 2019

Likes

It's a good company to work. I have learnt a lot things to grow my self over there.

Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Increment policies are sometimes not fare. Overall it is good.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Mar 2018

Likes

It's very nice place to start carrier in BPO with a good salary package as fresher. Training facility is really good which helps us to overcome across threats and weaknesses.

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There is nothing like to dislike about the company, however they should provide both side can facility.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Mar 2018

Likes

It's a very good company any one would like to work with. Over all a best company. The most awesome thing about the company is there is no superior and subordinate relationship between employees, everyone is treated equally.

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jul 2018

Likes

Good working environment,

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Too much politics for growth,

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Feb 2020

Likes

Great office and very good environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good environment to work

Work Details

I will work with this company in future

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Aug 2018

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary growth is less

Work Details

Exciting

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Customer Service Executive in Ahmedabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 31 Jan 2019

Likes

work environment

Salary - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

politics

Work Details

Good Performance

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about TTEC India

View All

invigoratingmethi

currently not working

I want to ask whether we are allowed to keep our mobile phones with us and use them during the job hours? I'm Relocating to Ahemdabad

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More about working at TTEC India

HQ - Austin, Texas, United States
BPO
1k-5k Employees (India)
Public
Analytics & KPO

People also ask about TTEC India's Senior Customer Service Executives

How is TTEC India to work for?

TTEC India is rated 2.4 out of 5, based on 20 reviews by employees on AmbitionBox. TTEC India is known for Company culture which is rated at the top and given a rating of 3.5. However, Salary is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at TTEC India read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at TTEC India?

According to AmbitionBox ratings, TTEC India employees rate its salary and benefits as 1.8 out of 5. You can know more about TTEC India Salaries at AmbitionBox

How is the work culture at TTEC India?

Work culture is rated 3.5 at TTEC India by 20 employees. While job security is rated 2.3 and work-life balance is rated 2.7 at TTEC India. Read detailed reviews by employees of TTEC India on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 TTEC India reviews submitted by TTEC India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TTEC India is the right company for you. 79% of employees reported ...the working days at TTEC India as Rotational Shift. 69% employees reported the work timings at TTEC India as Flexible timing. Read more

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TTEC India Senior Customer Service Executive Reviews

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TTEC India Senior Customer Service Executive Salary

based on 24 salaries

Unlock

₹2 L/yr - ₹4.5 L/yr

9% less than the average Senior Customer Service Executive Salary in India

View more details

Employee Benefits for TTEC India Senior Customer Service Executive

Office cab/shuttle

3 total responses

Free meal

2 total responses

International/On-site exposure

1 total response

Health insurance

3 total responses

+4 more benefits

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