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The Indian Hotels Company

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based on 326 Reviews

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Reviews
326
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1.4k
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21
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6
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The Indian Hotels Company Customer Success, Service & Operations Department Reviews

based on 18 reviews

Updated 20 Dec, 2024

Overall Rating

4.3/5

How AmbitionBox ratings work?

5

10

4

5

3

2

2

1

1

0

Category Ratings

4.8

Job Security

4.5

Company culture

4.1

Skill development

4.0

Salary & Benefits

3.7

Work Satisfaction

3.6

Work-Life balance

3.4

Promotions/Appraisal

The Indian Hotels Company is rated 4.3 out of 5 stars on AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

The Indian Hotels Company is rated 4.3 out of 5 stars on AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

Customer Success, Service & Operations

4.3

• 18 Reviews

Food, Beverage & Hospitality

4.4

• 136 Reviews

Finance & Accounting

4.2

• 28 Reviews

Sales & Business Development

3.9

• 14 Reviews

Human Resources

4.1

• 13 Reviews

Production, Manufacturing & Engineering

4.4

• 11 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

18 reviews found

Sort by: Popular

Cluster Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 03 May 2024

Likes

You will like the way company works. It gives uou all freedom to take decisions and growth as well.But wait for best oppurtunity.

Dislikes

None

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Reservation Officer in Mumbai

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 12 Dec 2024

Likes

The colleagues are good.

Dislikes

The work life balance is missing and not real increment

Work Details

Work days: Alternate Saturday off (Strict Timings)

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Executive Materials in Bangalore / Bengaluru

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 21 May 2024

Likes

Job security

Dislikes

No work culture and no work life balance

Work Details

Work days: Monday to Saturday (Strict Timings)

Top The Indian Hotels Company Interview Questions

asked in Reservations Executive interview

Q1. What is more important adr or revpar and why

View answer (1)

asked in Hospitality Executive interview

Q2. MCB full form & ELCB full form

View answer (1)

Get interview-ready with top interview questions

View all 9 questions

asked in Core NPI interview

Q3. Would you know have anything about IHCL ?

View answers (3)

asked in Better Opportunity interview

Q4. Charector of all employee

View answers (2)

asked in Hotel Operation Trainee interview

Q5. What is RevPar ?

View answer (1)

Guest Service Associate in New Delhi

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 07 Oct 2024

Likes

Yes

Dislikes

Promotion criteria hiring from outside but inhouse not promoted

Assistant Manager in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 23 Aug 2023

Likes

Eveyrthing here is very good

Dislikes

nothing as such. all are supportive

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

General Manager in Mumbai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Jul 2023

Likes

Great organisation

Dislikes

Nothing as such

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Bell Desk Associate in Mumbai

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Jan 2023

Likes

Ethics, Tata Code of Conduct, Brand,

Dislikes

No Dislikes, Everything is Excellent

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about The Indian Hotels Company.

Front Desk Executive and Receptionist in Hyderabad / Secunderabad

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 06 Jul 2022

Likes

After all working for Tatas is a proud moment and I shall cherish it for rest of my life

Dislikes

Long shift hours and no time for family

Discover interview dos and don'ts from real experiences

Cluster General Manager-Operations & GM Taj Hotel & Convention Centre, Agra in Agra

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Dec 2024

Likes

Am extremely proud to be part of this great organization.

Dislikes

Nothing.

Captain Trainee in Lakhimpur Kheri Uttar Pradesh

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 29 Jul 2023

Likes

We are working in attechment of hotel jaagir so best and thankful a lot of they will be

Dislikes

Holly day vacation are little problem but I will managed

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Apprentice Trainee in New Delhi

Intern

·

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 15 Oct 2024

Likes

The company culture is so amezing.as we know the legacy of MR TATA .

Dislikes

I WAS SO EXCITED TO WORK HERE .MY GOAL TO LEARN AND GROW THERE.BUT IN THE COMPANY I SAW FULL NEPOTISM..THEY WILL HIRE YOU AS APPRENTICE AND TREAT LIKE YOU A LABOUR. AFTER 1 YEAR THEY WILL LEAVE YOU . I SAW MOST OF THE EMPLOYEES ARE EITHER MANAGER RELATIVES EITHER THERE SON DAUGHTER.....THEY CONFIRM ONLY THOSE MY TWO YEARS WASTED...IN THIS COMPANY PLEASE DO NOT JOIN I RESPECT MR TATA THERE VISON.... I AM IN DOUBT IS REALLY TATA .. TRUSTS MONEY..... GOING FOR TRUST OR bungling by higher authorities...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Materials & Purchase Executive in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Nov 2024

Likes

Proud to be an employee of TATA Group.

Dislikes

Nothing is bad , everything is good about the Company

Operations Executive in Taj Vivanta Whitfield Bangalore

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Oct 2023

Likes

One of strongest brand in the glob, required work into employee development program,

Dislikes

Employee grouth is very slow

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Accountant in Perungudi

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 18 Feb 2023

Likes

I am happy to work with this company, I have learned very much, colleagues are more friendly they have assist me very much at the time of joined the company.

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Hair Stylist and Beautician in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Mar 2022

Likes

Brand name

Dislikes

Nothing

Deputy Chief Engineer in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 04 Apr 2021

Likes

Employee friendly

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Front Office Manager in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 05 Oct 2019

Likes

Well Organised and Care for Associates

Dislikes

Reliability and Transparency

Work Details

My work was challenging . I loved in what ever I have learnt working with the company which is close to my heart

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Shift Manager in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Jan 2024

Overall Rating

Top trending discussions

View All

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

Got a question about The Indian Hotels Company?

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Jobs at The Indian Hotels Company

Business Development Assistant Manager

New Delhi, Gurgaon / Gurugram

2-5 Yrs

Not Disclosed

Assistant Manager - Business Development

Mumbai, Mumbai Suburban +1

4-9 Yrs

₹ 5-10 LPA

Assistant Manager - Quality Assurance

Mumbai, Mumbai Suburban +1

8-10 Yrs

Not Disclosed

Chef De Partie & Commis I

Mumbai, Mumbai Suburban +1

5-8 Yrs

Not Disclosed

Commis 1 & Commis 2

Mumbai, Mumbai

2-7 Yrs

Not Disclosed

IHCL - Business Analyst - Taj Hotels (3-5 yrs)

3-5 Yrs

₹ 12-15 LPA

More about working at The Indian Hotels Company

HQ - Mumbai, Maharashtra, India
Hospitality
10k-50k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 The Indian Hotels Company reviews submitted by The Indian Hotels Company employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if The Indian Hotels Company is the right company ...for you. 42% of employees reported the working days at The Indian Hotels Company as Monday to Saturday. 50% employees reported the work timings at The Indian Hotels Company as Strict (9am - 9pm). Read more

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The Indian Hotels Company Reviews >
The Indian Hotels Company Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at The Indian Hotels Company Customer Success, Service & Operations Department

based on 18 reviews

4.1

Rated by 3 Women

Rated 5.0 for Job Security and 4.1 for Company Culture

4.3

Rated by 15 Men

Rated 4.8 for Job Security and 4.6 for Company Culture

Working Days at The Indian Hotels Company Customer Success, Service & Operations Department

based on 18 reviews

Monday to Saturday

42%

Rotational Shift

25%

Alternate Saturday off

25%

Monday to Friday

8%

Work Timings at The Indian Hotels Company Customer Success, Service & Operations Department

based on 18 reviews

Strict (9am - 9pm)

Flexible timing

50%

50%

Shift Timings at The Indian Hotels Company Customer Success, Service & Operations Department

based on 18 reviews

Day shift

100%

Business Travel at The Indian Hotels Company Customer Success, Service & Operations Department

based on 18 reviews

No travel

70%

Within country

20%

Within city

10%

The Indian Hotels Company Salaries in Customer Success, Service & Operations Department in India

Guest Service Associate 6 salaries	₹1.9 L/yr - ₹4.2 L/yr
Finance Executive 3 salaries	₹4 L/yr - ₹6.5 L/yr
Team Lead 2 salaries	₹4 L/yr - ₹4.5 L/yr
Front Office Supervisor 2 salaries	₹1.3 L/yr - ₹2.4 L/yr
Engineer 2 salaries	₹5 L/yr - ₹5 L/yr

Explore more salaries

Compare The Indian Hotels Company with

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4.0

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4.6

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Lemon Tree Hotels

4.2

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Oberoi Group of Hotels

4.2

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