Teleperformance Senior Technical Support Officer Reviews
based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 31 Jul, 2022
Overall Rating
3.1/5
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Category Ratings
3.8
Skill development
3.7
Company culture
2.7
Work-Life balance
2.3
Job Security
2.3
Salary & Benefits
2.3
Promotions/Appraisal
2.3
Work Satisfaction
Teleperformance is rated
3.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Senior Technical Support Officer in
Jaipur
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2020
Likes
Helping and supporting !!
Dislikes
For hirrring it need to contact old employees first who has left jobs within a year !! Example mine, I have left in September 2019 and tried to rejoin in the months of lockdown !! We need Your support ,!! We are the assets.. We are together for eachother !!
Work Details
It was good !! Happy I worked there
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Technical Support Officer in
Thane
Web Chat Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Apr 2022
Likes
People are really talented in Teleperformance
Dislikes
Management is worst
Work Details
Bad
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Similar companies for Senior Technical Support Officer
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Indore
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The job security is good.
Dislikes
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Analyst in
Hyderabad / Secunderabad
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.
Dislikes
The fact that the promotions here are do not match the package they offer. other than that everything is fine.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Nothing to like anything ...
Fake promises are very good in this company. All give fake promises
Dislikes
All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER."
I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Nothing much . they will make you work like machine every single day. sometimes we have worked from 10 pm to 7pm without even a single break.so pathetic work culture.
Dislikes
sales pressure targets you are forced to dial 400-500 numbers in a single day or you have to do sales plus they have had stopped me till 8pm for doing calls and make sales daily very unprofessional behaviour
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Salary On Time.
Dislikes
Unachievable Targets.
Toxic environment
TL behaviour
No leaves
Mental torture.
Not got a single leave.
TL called the office even after a major accident.
Threat From BHR.
Work culture is bearish.
Mar jao lekin TP mat join karo
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2024
Likes
If you have the qualification and hunger then take it as a part time job only while you Upskill yourself for other job Or exams and simultaneously earn some money to support your family.
Dislikes
The working hours.
It's mainly in the night for us and sometime the timing is even worse.
You didn't even understand whether you are working in night or sleeping in day.
Technical Support Engineer in
Jaipur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
You'll get salary on time
You will be fluent in English
Work from home but they always scare you for WFO and give threat for job loss.
Dislikes
Work culture is hell.
No skill development.
MNC is just for name.
Paid CAB and worst food facility
Management is hell
Even seniors and Supervisor don't know about the process.
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Anybody in need of a role to work would never say its not worth it, it's always about the efforts we give to the company henceforth the reverts follows. The best we perform, the less we regret.
Dislikes
The timings and the offs, there's no personal space except Sundays, no time to be with family.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Dec 2024
Likes
The worst thing is that the company management is worst and the cab facility is of worst kind, sometimes cab is not scheduled at all and Cab manager will directly refuse to take any action or help you
Dislikes
Worst company of all and toxic enviroment
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Some trainers are good. Some people are helpful. Salaries are given on time
Dislikes
The ambience of the production floor is the worst. It's so toxic and so much biased you can't even imagine. The HR department won't give you leave even if there is a death in your house or if your seriously ill. Most of the top level guys the Team leaders and specially The HR department are very much toxic biased and they won't evencare about your mental health, there is no cab facilities untill you are certified and during that too they'll give you shifts which seems impossible to come....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Other Teleperformance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Executive in
Mumbai Suburban
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Decent Salary
Dislikes
Worse Management, No Job Security, Favouritism, No person life, No good facilities, micro management, Break scheduled by them. No freedom.
Please think 10 time before joining.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
New Delhi (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Dec 2024
Likes
The only thing you may get while working here is you might get promoted earlier than when you would in other organisations. Rest, overall its an average or below place to work
Dislikes
Work Culture is not good. Employee engagement do not happen... Plus management is very poor
Chat Support Executive in
Dehradun (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded
Dislikes
Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation
Horrible company I have ever worked
Management Consultant in
Gurgaon / Gurugram
Full Time
·
Management Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The team was really encouraging, the workplace was diverse , and the there were so many opportunities to learn that helped me develop both personally and professionally .
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager Operations in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Dec 2024
Likes
There are few leadership who needs to sit and think what are they doing,there is no professionalism and biased culture however not all process or managers are like that but there are managers who are womanisers and also borrow money from junior level showing their authority
Dislikes
Work ethics of some manages like simha in booking.com process who is a womaniser and 3rd class category human being who is biased towards female employee and also borrow money from all level
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Manager in
Gurgaon / Gurugram
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
So far nothing in 2 years.
No work culture, abusive environment, bully old vintage people, hopeless amd low esteem peers. Committed bonus is not paid, unrealistic expectations. Hire people with fake and unprofessional promises. Withdrawn cabs once someone joins in
Dislikes
Everything, this is the worst company i have ever worked
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Jaipur
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2024
Likes
If you want to do just time pass then join and if you are like arts student and you think you will not get more than 23k from anyone then you can join Teleperformance because the pay scale is good ( 20k to 24k in hand you will get in international process only) and hike in salary is negligible so before joining please keep it in your mind whatever Inhand is mentioned in your offer letter same you will get for next 2 to 3 years if you will not get promoted……. And you can earn extra via overtime and some extra perks but you have to give more time and energy……overall the work culture is very disturbing like you will disconnect yourself with the world means every time in sleep or walk you will found yourself as tp tp tp tp…..(Teleperformance) and work culture for girls are very bad…..har koi piche padha rahega…………..trainer se lekar manager or uska bhi manager………..baaki ganjja se dur rhna …………..or bhi bhut h pr bhut h itna...Read More
Dislikes
Managers
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Telecalling Executive in
Noida
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Salary always credited on time.
Dislikes
Rest everything is worst...
Manager don't have manner how to talk with employees as well as HR's also favour manager...
If u need any emergency leave they will mark SUPL
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Nothing
Dislikes
Everything is bad.. Only Chamchas can work here and can get promoted. People become Team Leader and don't even know how to handle things. The only quality they have is "Chamchagiri".
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Real Time Analyst in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Little bit I can say job security if you are not on contract paper.
I think Teleperformance Mohali Punjab location is good compared to Teleperformance Bangalore.
I know corporate politics is everywhere.
Dislikes
I don't like to work to Teleperformance Bangalore Smart work techno Qube.
Special WFM manager toxic and egoistic person.
Currently I am working but I am on notice period.
People also ask about Teleperformance's Senior Technical Support Officers
How is Teleperformance to work for?
Teleperformance is rated 3.1 out of 5, based on 3 reviews by employees on AmbitionBox.
Teleperformance is known for Skill development which is rated at the top and given a rating of 3.8. However, Job Security is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 2.3 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.7 at Teleperformance by 3 employees. While job security is rated 2.3 and work-life balance is rated 2.7 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.