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Teleperformance
based on 27.8k Reviews
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Full Time
Customer Success, Service & Operations - Other Department
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Nthy to say ...happy to work here..
Na
Full Time
Customer Success, Service & Operations - Other Department
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Environment, people,process
Partiality , canteen up ,call flow for tenure agent
What people are saying about Teleperformance
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Full Time
Service Delivery Department
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Very unethical work environment, No job security, Hostile environment, Unethical leadership, Hire and fire, Zero learning opportunities and do criticise employee.
Strongly recommend you Do not join teleperformance
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Apart from salary, incentives, promotion hikes, appraisals and employee benefits everything is good. The only reason to leave TP is that PROMOTION HIKE is 10 % and yearly appraisal is 500 rupees max
Hiring is not good. TP hires anyone and everyone. For agent level all you need to do is plead and state you belong from a weak economic section of the society and you will get selected. Management is poor in terms of tasks getting done.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Accounting & Taxation Department
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The job is very interesting and the team is very supportive . I never thought I would actually do well because I had to unlearn many things and adapt to new learnings but I had a lot of support from my trainers and leaders .
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Security / Fraud Department
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I work in a rotational shift . people are so friendly . our company it the best freshers should start their career in Teleperformance for a better future.
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Front Office & Guest Services Department
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"Teleperformance distinguishes itself through its strong sense of community and belonging . The company values teamwork and collaboration , creating a supportive environment where employees can thrive ."
I Have no dislikes in TP.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Work culture and supervisors, managers are also supportive
Nothing, all doing well
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Consulting Department
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Good
Nothing i don't like
Full Time
Operations Department
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Nothing
Everything about the company
Full Time
Facility Management Department
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The work life balance , culture , job security, and salary are all impressive .
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing
Everything, so much politics
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Good for people who don't know anything and don't want to get ahead in life
Lots 1. Highly strict login hours 2. Sales pressure and targets 3. Management expects us to come on all major holidays 4. Almost no promotions 5. Almost no option of wfh 6.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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The only thing I like is to help customers with their technical issues.
Somehow the supervisor has no clue about the technical process at all, all the seniors manages treats agents as s**t. They don't care about the agents at all. Never come to Teleperformance unless that is the only option you have left.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Bekaar company he teleperformance ke team leaders ko khud kuch nahi ata he proper training bhi nahi provide ki jaati he company me i have proof where company team leaders not provide training
Teleperformance training worst team leaders worst in teleperformance
Work days: Monday to Friday (Strict Timings)
Full Time
Non Voice Department
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I am very disappointed from the company
Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Pathetic company, your work life balance sucks. There is no help from the Superiors.. Managers act like they are God's of the company and now this is their own company . Nobody follow rules but if something happens HR will first question the rules... Don't join this company like me and regret later but wait for sometime find a true company which values their employees...
Pathetic organization
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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There is nothing to like in TP
I have worst experience with Tp , there is no job security. The management is worst , they dont know how to run a process smoothly and later on management ended up blaming lower level workers agents .
Full Time
Data Science & Machine Learning Department
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None
If you are there at this point in time then it's the lowest time of your life. They say work from home but there is no proper support and if something happens it's on you. Worst management. 0 work life balance.Be aware of everyone in the management and hr puja kundu is the worst.
Full Time
Quality Assurance and Testing Department
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You'll get to learn a lot about improving processes and using new technology .
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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The only thing which was positive in this company was my Team Leader. He was really helpful and rather than that I will call this place rotten to core.
Everything. This company will destroy your work life balance, they do not have any sick leave if an employee is feeling unwell they will force you to work for them. You literally have to beg for your half day or leave. And if you are not close to the AM (Assistant manager) or to OM ( Operation manager ) you are not getting anything.The process I was working for was amazon domestic special LOB queue. The most shouting manager was Sneha Pandey, she is like a 🦎 cold blooded women and her right hand Tania Gorai who is a red witch. They will make sure that you are not happy. Even if they get to know that you are happy in your job life they will definately take initiative to destroy that attitude of yours. After these two frogs, there are 🍑lickers all around them who will satisfy them in any manner. Another TL is Ravi Shankar Singh, this dude is the defination of egoistic bulldog. He behaves with his employees like servant. If you take morning shift he will not let you even eat your breakfast and try his absolute best to kill you in hunger. On the other hand he loves to make foods for our beloved lady lizard (Sneha Pandey). If tou don't want to destroy your career/health/ mental health/ethics don't come around. And trust me they don't even know how to work in company. I want amazon.in to take a look into this office which is located in kolkata sector 5 godrej waterside. Because they lie to their clients so often. That's all....Read More
Full Time
Back Office Department
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Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.
The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well....Read More
Work related travel: This is a desk job.
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