Teleperformance Customer Service Executive Indore Reviews

Likes

They hire freshers.

Dislikes

Less salary.

Likes

Company provide salary on time.

Dislikes

Increament very less and politics also there.

Likes

Environment

Dislikes

The one weekoff and no goodies in festival like Diwali and salary is not good as per the work

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good atmosphere and also good support from hr and management end.

Dislikes

Salary apperasal very low and many changes done from company end after lockdown.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Not secure your job after 6no increase salary and appraisal

Dislikes

Very bad culture

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

There is no work life balance and neither the pay scale anywhere close to even Indian companies.

Dislikes

Everything is here you will dislike. From process to management to HR team. No one comes to help you

Work Details

No work life balance. You will loose your peace of mind here.

Work days: Rotational Shift (Flexible Timings)

Likes

Initially during OJT it's was good but after handing over to TL, we have to login for 8 hours. Salaries came on every 5th of the month and it was going smooth

Dislikes

But once we are handed over to the TL then it was not rarely 8 hours login. There is pre shift, post shift plus every week there is new assignment on NITTIO, work life balance was a myth. There is a constant pressure form TL to get good scores, even if we get negative feedback due to System Faults then also our scores are down. Andthere is nothing they do to improve the system. Starting with TP(Flipkart) is easy but once you see their Dark Side, you would rarely wanna continue. The only thing i cared about was how to compete 8 hours login and take my experience letter and leave and never come back. <mark style="background-color: #fff5e4;"> But TP rarely offer you Experience letter, once you leave the company, they will release the last month salary but full and final settlement would be done after few days and this is the time when they shoot in you back saying you need to clear the penalty of Rs xyz for your experience letter</mark>....Read More

Work Details

Zero

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is one of the companies which I can say as the best employee centric company I have worked in. Sanjay Mehta(CEO) takes ownership himself to make this practice happening in the organization. Not just the working employees but also the exempted employees don't hesitate and reach out to him in case the problem is not resolved at initial level. He then take care of the problem and response from him takes less than 2 days. In respect to the growth and opportunities, it completely depends upon the enthusiasm of the employees. I have seen people loosing hopes of promotions and compromise with their stability and even loosing up their upcoming promotions. Over in all its a company which does what is has committed and there is clarity in all the terms except the salary. Salary discussion in parts pulls back the interest of employees when they know about the actual salary structure after 2 months of their joining....Read More

Dislikes

The promotions are taken care by the reporting managers. Due to this, managers promote their favourites and the deserving ones are left behind. This in terms are not even questioned. All promotions should be taken care entirely by the HR and talent acquisition team.

Work Details

Working at teleperformance was very convenient. As I was one the favourite employee for my team leader and Asst. Manager, I enjoyed my time. The managers have always provided enough space to all the employees and allowed them to perform to their best.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.