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3.9

based on 27.2k Reviews

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Teleperformance Customer Service Associate Chennai Reviews

based on 80 reviews
Updated 10 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.0

Company culture

3.9

Job Security

3.8

Work Satisfaction

3.8

Skill development

3.7

Work-Life balance

3.4

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in Teleperformance Customer Service Associate Chennai Reviews

80 reviews found

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Top Teleperformance Customer Service Associate Interview Questions

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asked in Customer Service Associate interview
Q1. Situational: If customer gets damaged product and he is ... read more
View answers (38)
asked in Customer Service Associate interview
Q2. What is the important part of appology to the customer?
View answers (5)

Get interview-ready with top interview questions

View all 33 questions
asked in Customer Service Associate interview
Q3. What is customer service? What is your daily routine? W ... read more
View answers (4)
asked in Customer Service Associate interview
Q4. What do you understand by the term ‘customer service’ ?
View answers (3)
asked in Customer Service Associate interview
Q5. Do you think the quality of customer service in India i ... read more
View answers (2)
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Top trending discussions

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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Teleperformance, Chennai Customer Service Associates

Is Teleperformance, Chennai a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 80 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Chennai. Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.
Does Teleperformance, Chennai pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Chennai customer service associates rate their salary and benefits at 3.4 out of 5, based on 80 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Chennai's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Chennai for customer service associates, click here.
How is the work culture at Teleperformance, Chennai for Customer Service Associates?
Work culture at Teleperformance, Chennai for customer service associates is rated 4.0 out of 5 by 80 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance, Chennai. To read reviews specifically about work culture at Teleperformance, Chennai for customer service associates, click here.
How is the job security at Teleperformance, Chennai for Customer Service Associates?
Based on 80 reviews on AmbitionBox, Teleperformance, Chennai's customer service associates rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Chennai for customer service associates, click here.

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Teleperformance Customer Service Associate Reviews by Locations

Teleperformance Chennai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 80 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 46% of empl...oyees reported the working days at Teleperformance as Monday to Saturday. 52% employees reported the work timings at Teleperformance as Flexible timing. Read more

Gender Based Ratings for Teleperformance Customer Service Associate Chennai

based on 78 reviews
4.3
Rated by 29 Women

Rated 4.3 for Company Culture and 4.1 for Job Security

women
3.7
Rated by 49 Men

Rated 3.8 for Job Security and 3.7 for Company Culture

men

Working Days for Teleperformance Customer Service Associate Chennai

based on 80 reviews
Monday to Saturday
46%
Rotational Shift
40%
Alternate Saturday off
6%
Monday to Friday
4%
Other
4%

Work Timings for Teleperformance Customer Service Associate Chennai

based on 80 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 6.30pm)
52%
21%
8%
19% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Associate Chennai

based on 80 reviews
Day shift
Night shift
96%
4%

Business Travel for Teleperformance Customer Service Associate Chennai

based on 80 reviews
No travel
63%
Within city
35%
International travel
2%
Teleperformance Customer Service Associate Salaries in Chennai
based on 355 salaries
₹1 L/yr - ₹5.7 L/yr
9% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Teleperformance Customer Service Associate Chennai
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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