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Teleperformance
based on 27.2k Reviews
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Full Time
Back Office Department
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Overall good in terms of work life balance
Service & Management system was poor in termsof real time.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Operations Department
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The manager are not good they are select and support some employees who is always work for their said like manager want some cloth to sent their home then they those employees are good who is doing this for manager and rest of all just employees.
Not good for who is work good and perfectly.
Work life is good but due to politics and not supporting manager I was not got any uper post like team leader and they are rejecting me just for there favorite employees.
Work days: Monday to Saturday (Flexible Timings)
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Customer Support Department
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Very good
Salary is less
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sbi card Department
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I had a great learning experience in teleperformance.but due to my health issue I can't work with the organisation any more. Salary is decent but career growth is slow.
The job is quit intresting I struggled a bit in the beginnings for prove myself. learnt everything on the job .I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Department
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Job security, friendly environment
Work timings: Flexible Timings
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Full Time
Operations Department
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The job security is good.
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Full Time
Business Intelligence & Analytics Department
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I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.
The fact that the promotions here are do not match the package they offer. other than that everything is fine.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing to like anything ... Fake promises are very good in this company. All give fake promises
All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER." I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Nothing much . they will make you work like machine every single day. sometimes we have worked from 10 pm to 7pm without even a single break.so pathetic work culture.
sales pressure targets you are forced to dial 400-500 numbers in a single day or you have to do sales plus they have had stopped me till 8pm for doing calls and make sales daily very unprofessional behaviour
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Salary On Time.
Unachievable Targets. Toxic environment TL behaviour No leaves Mental torture. Not got a single leave. TL called the office even after a major accident. Threat From BHR. Work culture is bearish. Mar jao lekin TP mat join karo
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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If you want to do just time pass then join and if you are like arts student and you think you will not get more than 23k from anyone then you can join Teleperformance because the pay scale is good ( 20k to 24k in hand you will get in international process only) and hike in salary is negligible so before joining please keep it in your mind whatever Inhand is mentioned in your offer letter same you will get for next 2 to 3 years if you will not get promoted……. And you can earn extra via overtime and some extra perks but you have to give more time and energy……overall the work culture is very disturbing like you will disconnect yourself with the world means every time in sleep or walk you will found yourself as tp tp tp tp…..(Teleperformance) and work culture for girls are very bad…..har koi piche padha rahega…………..trainer se lekar manager or uska bhi manager………..baaki ganjja se dur rhna …………..or bhi bhut h pr bhut h itna...Read More
Managers
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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If you have the qualification and hunger then take it as a part time job only while you Upskill yourself for other job Or exams and simultaneously earn some money to support your family.
The working hours. It's mainly in the night for us and sometime the timing is even worse. You didn't even understand whether you are working in night or sleeping in day.
Full Time
Voice / Blended Department
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Anybody in need of a role to work would never say its not worth it, it's always about the efforts we give to the company henceforth the reverts follows. The best we perform, the less we regret.
The timings and the offs, there's no personal space except Sundays, no time to be with family.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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The worst thing is that the company management is worst and the cab facility is of worst kind, sometimes cab is not scheduled at all and Cab manager will directly refuse to take any action or help you
Worst company of all and toxic enviroment
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Some trainers are good. Some people are helpful. Salaries are given on time
The ambience of the production floor is the worst. It's so toxic and so much biased you can't even imagine. The HR department won't give you leave even if there is a death in your house or if your seriously ill. Most of the top level guys the Team leaders and specially The HR department are very much toxic biased and they won't evencare about your mental health, there is no cab facilities untill you are certified and during that too they'll give you shifts which seems impossible to come....Read More
Work days: Rotational Shift (Flexible Timings)
Full Time
Non Voice Department
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Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded
Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation Horrible company I have ever worked
Full Time
Management Consulting Department
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The team was really encouraging, the workplace was diverse , and the there were so many opportunities to learn that helped me develop both personally and professionally .
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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There are few leadership who needs to sit and think what are they doing,there is no professionalism and biased culture however not all process or managers are like that but there are managers who are womanisers and also borrow money from junior level showing their authority
Work ethics of some manages like simha in booking.com process who is a womaniser and 3rd class category human being who is biased towards female employee and also borrow money from all level
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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So far nothing in 2 years. No work culture, abusive environment, bully old vintage people, hopeless amd low esteem peers. Committed bonus is not paid, unrealistic expectations. Hire people with fake and unprofessional promises. Withdrawn cabs once someone joins in
Everything, this is the worst company i have ever worked
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Salary always credited on time.
Rest everything is worst... Manager don't have manner how to talk with employees as well as HR's also favour manager... If u need any emergency leave they will mark SUPL
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing
Everything is bad.. Only Chamchas can work here and can get promoted. People become Team Leader and don't even know how to handle things. The only quality they have is "Chamchagiri".
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Little bit I can say job security if you are not on contract paper. I think Teleperformance Mohali Punjab location is good compared to Teleperformance Bangalore. I know corporate politics is everywhere.
I don't like to work to Teleperformance Bangalore Smart work techno Qube. Special WFM manager toxic and egoistic person. Currently I am working but I am on notice period.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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That it puts food on my plate
The toxic enviornment, the favouritism, the lack of growth, the stress that they put on grade one associates which should be handled by the higher ups, the lack of appreciation, no extra payment for much extra work and the politics.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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You'll get salary on time You will be fluent in English Work from home but they always scare you for WFO and give threat for job loss.
Work culture is hell. No skill development. MNC is just for name. Paid CAB and worst food facility Management is hell Even seniors and Supervisor don't know about the process.
Work days: Monday to Friday (Strict Timings)
Full Time
Operations Support Department
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Company policies are the only thing I like about Teleperformance Gurgaon 398 site.
Not sure about other TP sites, but TP Gurgaon 398 only cares about their image and reputation not the employees’ actual overall wellbeing as they claimed to do.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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