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Teleperformance Customer Care Reviews

Updated 9 Feb, 2025

Overall Rating

4.5/5

based on 12 reviews

Rating distribution

5

7 (58.3%)

4

2 (16.7%)

3

2 (16.7%)

2

0 (0%)

1

1 (8.3%)

Category Ratings

4.7

Work satisfaction

4.6

Company culture

4.6

Promotions

4.5

Salary

4.5

Skill development

4.4

Work-life balance

4.3

Job security

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

55% employees reported

Flexible timing

73% employees reported

No travel

46% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

3 reviews

4.8

Rated by Men

6 reviews

Teleperformance is rated 4.5 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Teleperformance is rated 4.5 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Care in Indore (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Feb 2025

Likes

NA

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike in teleperformance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care in Jaipur

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jan 2024

Likes

Na

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good very company good service

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Teleperformance

View All

Investors Clinic

Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HD... read more

Which Organisation to Join? Please provide reason(s) or if you have any suggestion.

Teleperformance

4 participants . poll closed

Got a question about Teleperformance?

Ask anonymously on communities.

Customer Care in Gurgaon / Gurugram

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike

Work Details

Nice

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care in 66 sector bestech tower

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Nov 2022

Likes

Nice Enviourment to do work

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Work policy: If someone have problem then company provides wfh

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care (working remotely)

Customer care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jul 2022

Likes

I would be very proud to work for the company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I feel disliked as there is no match from the company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Read Teleperformance Reviews based on similar designations

3.5

Customer Care Executive

(2.1k)

3.4

Customer Service Associate

(1.9k)

3.5

Customer Service Executive

(1.9k)

4.3

Quality Analyst

(971)

3.4

Customer Support Executive

(797)

Customer Care in Montego Bay

Customer Care Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Mar 2022

Likes

Great everything about working here is great..I wasn't expecting any less

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing, everything about the company is good. I would tell perosns about the company.

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

We appreciate your review. Thank you!

Customer Care in Mohali

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 19 May 2022

Likes

NA

Dislikes

There is no Job security.

Salary - Poor
Job security - Bad
Work-life balance - Poor

Work Details

It was okay

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Customer Care in Visakhapatnam

Yes Bank Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 04 Jan 2022

Likes

Good............................

Promotions - Good
Work satisfaction - Excellent

Dislikes

Skill development - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Employer’s Response

Thank you for your review! Have a great day!

Discover interview dos and don'ts from real experiences

Customer Care in Punjab

Administration Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2022

Likes

Good communication

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Some person irrespective

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Customer Care in Gr Noida

Customer Care Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2021

Likes

Yes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Yes

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care in Indore

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Aug 2020

Likes

Really bad experience never expected from tp

Dislikes

No words

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Average

Work days: Monday to Saturday (Flexible Timings)

Customer Care in Noida

Full Time

·

Non Voice Department

4.0

posted on 03 Mar 2024

Overall Rating

Good

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More about working at Teleperformance

HQ - Paris, France
BPO
50k-1 Lakh Employees (India)
IT Services & Consulting
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Teleperformance Reviews by Designations

Teleperformance Customer Care Executive Reviews
Teleperformance Customer Service Associate Reviews
Teleperformance Customer Service Executive Reviews
Teleperformance Quality Analyst Reviews
Teleperformance Customer Support Executive Reviews
Teleperformance Team Lead Reviews
Show more
Teleperformance Senior Customer Service Executive Reviews
Teleperformance Analyst Reviews
Teleperformance Technical Support Executive Reviews
Teleperformance Team Lead Operations Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 55% of empl...oyees reported the working days at Teleperformance as Rotational Shift. 73% employees reported the work timings at Teleperformance as Flexible timing. Read more

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Teleperformance Reviews >
Teleperformance Customer Care Reviews

Teleperformance Office Photos

+14

more

Teleperformance Customer Care Salary

based on 13 salaries

₹1.6 L/yr - ₹4.5 L/yr

19% more than the average Customer Care Salary in India

View more details

Employee Benefits for Teleperformance Customer Care

Office cab/shuttle

2 total responses

Free meal

1 total response

Child care facility

2 total responses

Job/Soft skill training

1 total response

View All

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