HDFC Bank Customer Care Reviews

Dislikes

Internal politics, if you top performer for company they just give you medal or trophy in RnR, not more than. They're is no jon security, So poor salary, and don't ask about the incentive 😞

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

If you know the process you can deal's with customer easily and do your work very efficiently and productivity increase in your working hours. Otherwise no one helps you. Learn so many things if you work in this organization...

Dislikes

Supervision Selfish Branch manager BAD hr support if you do 200% but your supervisor not happy you can't work in this organisation.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary credited on correct date. That's the only thing likes.

Dislikes

Salary structure is very poor. Increment amount of salary structure is very poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work life balance, if you want a peaceful steady life, this is the right place to be

Dislikes

Promotes complacency, no one likes ppl who are a bit more proactive. Do what you are told is the norm

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Service oriented bank to customer..works perfectly for customer service

Dislikes

The Reporting managers decides career fate of the employees.. Not secure for women staff as they see as liability to bank

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

I'm fully unsatisfied with work culture in HDFC.... They will torture you like hell... Drained you emotionally, mentally.... Eod they will say you're not doing anything and feel you're good for nothing.... They'll not give you any sl or pl if you're needy.... Most importantly favouritsm culture.. If you're good in oiling or make affairs with supervisor then you can take unplanned leave or late coming early going or take pl before 10 days where you need to give request before 1 mnth.. Pls don't join here other bpos are far better than this.. This experience will not count in banking sector...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Team mates was very helpful just like a family.. Work stability is better.

Dislikes

The working criteria is old means used open office in a company as compared to excel It's created problems and an employee not update in the Bank.Colic 's not support to the another one in the company. Little crucial to collaborate with Colic specially in AL Sales Department. Some peoples in better designation hope so they not deserved the place... Request to pls make sure provide employee's Excel for updating their knowledge and learning for more new things......Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

I have been working in this company for last 6 years but I have never seen any growth on it. Not in my position nor in my salary . So that I m looking another job. Some time I also fill like that why had I spend my 6 year because here is no any Skill development.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Largest bank in pvt sector bank Means bunch of customer but no improvement because of too much work load

Dislikes

Supervisor Issues a lot they don't feel like a family and always trying too hunter only neverever trying to gurding

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the technical interface side of the platforms used while in tramsactions

Dislikes

It does not have any transparency on promotion criteria, no uniformity of salary structure, vintage staff are not given due pay , promotions. HR has no roles or say when any staff asks for any query or requirement but says at the discretion of Cluster heads who never encourages except only flattering is done.

Work Details

Work timings: Strict Timings

Likes

Worst to worst organisation only those r old n old employee can survive like those r not hv self respect... Many politix there it's worst work please like hell.. who gonna like to enjoy hell place they can join n c how is hell place looking...

Dislikes

Nothing is there like to say like .. everything is dislike

Likes

One thing good about bank is that it works on buttering system which lead to fast growth of employee which I lack off 🤷‍♀️

Dislikes

Salary structure Imbalanced work life n company culture Gender discrimination Biased promotion including rating, bonus and increment No proper herichary to solve the issues faced by employee, if addresed then no solution given inadequate to this, have to face more toxic enviornment and inappropriate behaviour by seniors

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Technology and standard..

Dislikes

Totally politics of area head towards for new peoples and specially for girls they comes under the pure politics and they are not safe in the organisation and for new comers like high grades are not good for working in HDFC Bank ...

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

As a bank it's great to work here but the management is very egoistic, they don't employee who does the work to grow but doesn't on their culture of bossing

Dislikes

The management is worst and very egoistic ' if you don't say good morning you are the worst person don't do anything and keep saying wow sir bring tea on the table and sit in the office untill boss is sitting If you finish your work on time leave on time then are not worthy

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Job is fully secure if performed good and do follow the guidelines. Good work life balance and recognition.

Dislikes

No as such dislike but I may be very few of them who is working with such low salary structure respect to my designation and responsibilities in my employer. Hope this will corrected shortly or else I have to look for options only for salary hike. Or it should be difficult to sustain with my regular normal expenses.

Likes

Regular workflow

Dislikes

Travel distance No work life balance Less growth Unrealistic targets Unorganised Unplanned No training

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.