Amazon Customer Care Reviews

Likes

Amazon work environment very good.

Dislikes

I have joined Amazon 2 times but every 2 times they hired as a contractual job.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

In Amazon the culture that we follow is very good and work-life balance is a perfect example for amazon employees.

Dislikes

If its a non tech role then the only drawback of amazon is it pays you less than the market value.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Work from home

Dislikes

1. High Work Pressure – The fast-paced environment and high expectations can sometimes be stressful. 2 - Strict matrix monitoring

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I really enjoyed doing the job. I liked that it was work from home .If I get a chance again, I want to work in Amazon again.I have been working for 4.5 years and never got a Pip Cap.

Dislikes

When I was terminated, my mistake was not pointed out to me, he said that it was my mistake; my manager also did not try to save my job, he himself used to take a lot of leaves in the last 6 months, whereas I never got CAP or PIP and was directly terminated. Whatever happened, I want to return as soon as possible, in March itself.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst place to work

Dislikes

Management even if you want to grow and move to different department according to your skillset they will not let you

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like working hours and the trainers are really best

Dislikes

I dislike about amazon customer always is unsatisfied

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work From Home is better Opportunity to work.

Dislikes

Some of the trainer are not cooperative. Especially Surya Parkash (surygai) one of the Worst Trainer. Always finds his benefit.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Welll it is a MNC so that is the only thing that is preferable

Dislikes

The company is going downhill fast. Every single role is becoming contractual ever since that idiot Andy Jassy became the CEO. The management is making poor decision after the other. Job security is a joke and the salary is utter rubbish and garbage. The Interim managers and the tenured folks are tenured by name as they have zero idea regarding process knowledge. The company has officially lost their innovative spirit. I hope that in the near future they terminate Andy otherwise the future is not looking bright...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance Work Culture to some extent Job security Infrastructure

Dislikes

Peanut increments Frequency of promotions Meaningless, everyone-can-do kind of work Role name is content writer but nothing to do with content writing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing!

Dislikes

Everything - There is no work-life balance. Salary paid is very less and working load is of 3 times. Daily in huddles managers threaten employees about layoffs without any reason. Managers have targeting nature. They don't train you enough. If you haven't been at office due to health issues. They start thinking that you are not interested in job. Most importantly when parent had heart attack. They discuss about policies. 1st day I was told not to talk with anyone at workplace. They do micro-micro management. I guess this process managers are worst....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst winter, rainy, or summer session issues; management does not care, only focusing on package clearing by the date.

Dislikes

Salaries are not good. They are 10.5k per month. Not increasing salaries for seven to eight years, even for new employees, is unfair. We have discussed salary increases with management, but they are not listening. The minimum acceptable salary is 10,000 per month. If targets are not met, the company will deduct 10 rupees per package. The company owner runs over 20 branches, but management refuses to increase salaries, focusing only on expansion. This is harming employees....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Wfh and advance salary options. They are given other benefits that boosts the moral of employees

Dislikes

Not 100% job security, if they focus on providing permanent job then there is no competition for Amazon

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Skill development

Dislikes

Toxic Management Culture, Amazon has a very good culture before 2020 but don't know where they got this type of culture from. It's really hard to survive if you're from the south side.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing

Dislikes

Politics. No clear vision of the leaders. Product and tech team are doing no work just passing time and drawing a hefty salary. No development on the product or tech. No work life balance, working 7 days per week

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Environment and treats every employee equal.Job security is good

Dislikes

There is nothing dislike at Amazon

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The work culture of this company is good. There are facilities for employees. Number of leaves provided are good in comparison to other companies.

Dislikes

Taking leaves totally depends on the process you work. My 13 leaves were lapsed as the manager didn't approve leaves citing shrinkage. But they will not hire to meet the resource requirement. There is immense work load in Amazon. They will make you worknfor 8hrs to be exact. Micromanagement is present everywhere.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.