Amazon Customer Care Reviews

Likes

The environment. What ever happened everybody is treated in a polite way. There is no ways of shouting with unparliamentary words. Leave policy is good.

Dislikes

No promotion will come.low hike percentage. Simply you do more work but no hike will be given. Office politics is huge it's like a sea. For example let's say if a senior ops posting in not required but there is a manager who is so supporting the senior manager means. They will create a new posting and promote this operation manager to senior operations manager. Literally like giving the posting to next next managers who are in line with the senior ops but this kind of sincearity is not there in other job post. There are multiple leadership principles but nobody will follow lets say there is a leadership principle called have backbone disagree and committed. But it's just in paper. Not in action. No work from home option previously there was working from home for 3day and 2 day office. Worst shift timings, multiple shift changes within a year will happen no stability to showcase your talent. So with this your scorecard will go will go down so obviously your coming hike will also go down. No tenuerity based promotion will be given even there are 6years plus people in the same level and 2years level people becoming manager.There is a huge diversity among skin tone colour. Language diversity. This is resulting in war like situation inside office....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Its a remote job, that is the only thing i liked at amazon, snenior managers, supervisors, dart persons are really terrible specially alk the phillipino environment 😵‍💫🤢🤮

Dislikes

No job security, fire candidates on small things, snenior managers are really terrible and rude🤮

Likes

Amazon work life balance policy and work culture are the best one.

Dislikes

Never get into Hr and customer support domains, I have seen people are still at L2 level even after 5+ tenured. Only tech and AWS support domains are best with salaries. Promotions are based on JDIs for most of the departments. Extremely Low compensation.

Likes

A company with excellent culture fosters an environment where employees feel valued, supported, and engaged.

Dislikes

growth has been slower than anticipated in recent months

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Many people who work at Amazon appreciate the opportunities for career growth, a fast-paced and innovative environment that encourages continuous learning, the ability to work on impactful large-scale projects, a strong focus on customer satisfaction, and access to cutting-edge technology and resources within a company with a culture of promoting from within.

Dislikes

A role that isn't challenging you anymore. A reason you feel stagnant in your current position. A work culture that

Likes

Great environment support team motivatinh always uplift everyone in every aspect ... Dedication towards work is commendable outstanding experience learn alot of things ...glad to work here

Dislikes

Contractual policy sometimes

Likes

I like that my team offers great work life balance.

Dislikes

I hate the fact that my team specifically pays lesser than any other teams within Amazon. The work culture is decent though.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Perks and office atmosphere

Dislikes

Office politricks ,management treats employees as robots ,sets un achievable goals,make others scape goat for self benefits,simply don’t waste your time and carrier falling for the brand name

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Amazon has good work culture and better work life balance.

Dislikes

You cannot expect more salary for this level and hike is not much. Need more hard work and patience for promotion.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much except package and benefits for employees

Dislikes

Changes in management had made ppl worse, Ppl are hired without the required skill sets. Ppl from Call Center are being hired for HR operations. Employees had good perspective about the company before Covid and but after moving to WFH changed due to hiring unskilled staffs into management and on top work security is very bad.

Likes

The team culture or environment Opportunities to learn and the flexibility in work

Dislikes

Amazon won't appreciate and helps to grow and they won't focus on performance sincerity and efforts an employee put towards there work

Likes

Seller support experience Goodies

Dislikes

Seller support experience Unrealistic targets and metrics Company is good however the management is absolutely pathetic When u apply for ijps their is no response from hiring managers unless u r a pretty looking girl ( majority of the times 9/10) Teams are mixed with folks wfh and wfo as a result no team bonding Supervisors and managers are from different sites so chances of meeting them in person is 0 Overall it’s a BPO experience doesn’t feel like u r working for a reputed firm like Amazon...Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Amazon used to provide a very good working culture and work life balance Used to provide multiple opportunities to develop skills.

Dislikes

The culture in Amazon has changed it has moved to a more cost cutting and micro management kind of environment which is adding too much pressure to employees and disturbing there work life balance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazon being one FAANG companies, gives your CV an immense boost. Also, there are enough opportunities to move within the organisation.

Dislikes

5 days work week. Rare opportunities to for WFH or remote work. Constant emphasis on high performance and yield. Very little growth opportunity in terms of remuneration.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great culture of work. Having a great team that we support eachother. When ever a house keeping work we tell to the person great job. And we have R&R events for housekeeping which we give prices for there work they do in the company. Our manager are friendly and supportive at work.

Dislikes

There is not promotion for the employees. They are keep hatred to an employee and take them out of the job. What all ideas we give they will not take it. Without any reason they will keep on shouting at an employee.

Likes

- Get a chance to work on scalable systems, challenging and high impact projects. It’s a good learning experience

Dislikes

- worst management/manager - no work life balance - they have URA target every year

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.