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3.6

based on 33.5k Reviews

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Tech Mahindra Customer Service Executive Mumbai Reviews

based on 60 reviews
Updated 10 Jan, 2025

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.2

Job Security

3.0

Skill development

2.9

Company culture

2.9

Salary & Benefits

2.9

Work-Life balance

2.7

Work Satisfaction

2.3

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Service Executive Mumbai Reviews

60 reviews found

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What people are saying about Tech Mahindra

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underpaidba
Verified Icon
2w (edited)
works at
PwC
Tech Mahindra or PwC
Hello All, I am currently working as a Senior Consultant with PwC since May 2022. I have an offer from Tech Mahindra of 20LPA (17.5 fixed) and currently I am in a package of 13LPA(11.69 fixed). Total exp: 6 years as Business Analyst Will it be a good decision to switch to Tech Mahindra or stay with PwC for longer term? Need your guidance and help on deciding the same? Thanks in advance
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Top Tech Mahindra Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or ... read more
View answers (7)
asked in Customer Service Executive interview
Q2. What if there is no internet.......is there any back up for these type of c ... read more
View answers (6)

Get interview-ready with top interview questions

View all 47 questions
asked in Customer Service Executive interview
Q3. What are the components of customer satisfaction?
View answers (5)
asked in Customer Service Executive interview
Q4. What is you know about customer service. Tell us about online shopping apps ... read more
View answers (4)
asked in Customer Service Executive interview
Q5. Tell about the best tourist place in UP
View answers (13)
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Customer Service Executive Jobs at Tech Mahindra

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People also ask about Tech Mahindra, Mumbai Customer Service Executives

Is Tech Mahindra, Mumbai a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 60 employee reviews, it's clear that most customer service executives have an average experience working at Tech Mahindra, Mumbai. Job Security holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about job security and career growth on AmbitionBox.
Does Tech Mahindra, Mumbai pay their Customer Service Executives well?
According to AmbitionBox reviews, Tech Mahindra, Mumbai customer service executives rate their salary and benefits at 2.9 out of 5, based on 60 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra, Mumbai's customer service executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Mumbai for customer service executives, click here.
How is the work culture at Tech Mahindra, Mumbai for Customer Service Executives?
Work culture at Tech Mahindra, Mumbai for customer service executives is rated 2.9 out of 5 by 60 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra, Mumbai for customer service executives, click here.
How is the job security at Tech Mahindra, Mumbai for Customer Service Executives?
Based on 60 reviews on AmbitionBox, Tech Mahindra, Mumbai's customer service executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Mumbai for customer service executives, click here.
How do I get a job at Tech Mahindra, Mumbai as a Customer Service Executive?
To get a job at Tech Mahindra, Mumbai as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

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Tech Mahindra Customer Service Executive Reviews by Locations

Tech Mahindra Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 60 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 80% of employees ...reported the working days at Tech Mahindra as Rotational Shift. 71% employees reported the work timings at Tech Mahindra as Flexible timing. Read more

Gender Based Ratings for Tech Mahindra Customer Service Executive Mumbai

based on 52 reviews
2.1
Rated by 14 Women

Rated 2.6 for Skill Development and 2.1 for Company Culture

women
3.2
Rated by 38 Men

Rated 3.7 for Job Security and 3.2 for Work-Life Balance

men

Working Days for Tech Mahindra Customer Service Executive Mumbai

based on 60 reviews
Rotational Shift
80%
Monday to Saturday
9%
Monday to Friday
9%
Alternate Saturday off
2%

Work Timings for Tech Mahindra Customer Service Executive Mumbai

based on 60 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1.30pm - 11pm)
71%
6%
3%
20% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Service Executive Mumbai

based on 60 reviews
Day shift
Night shift
78%
22%

Business Travel for Tech Mahindra Customer Service Executive Mumbai

based on 60 reviews
No travel
61%
Within city
36%
Within country
3%
Tech Mahindra Customer Service Executive Salaries in Mumbai
based on 403 salaries
₹1 L/yr - ₹8 L/yr
19% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Tech Mahindra Customer Service Executive Mumbai
cab
Office cab/shuttle
6 total responses
healthInsurance
Health insurance
5 total responses
childCareBenefits
Child care facility
1 total response
meal
Cafeteria
5 total responses
+2 more benefits
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