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Engaged Employer

Tech Mahindra

Compare

3.5

based on 33.9k Reviews

Filter reviews by

Tech Mahindra Customer Service Executive Mumbai Reviews

based on 7 reviews

Updated 7 Jan, 2025

Overall Rating

3.0/5

How AmbitionBox ratings work?

Category Ratings

3.2

Job security

3.0

Skill development

2.9

Company culture

2.9

Salary

2.9

Work-life balance

2.7

Work satisfaction

2.3

Promotions

Top Mentions in Tech Mahindra Customer Service Executive Mumbai Reviews

7 reviews found for "appraisal"

Return to all reviews

Customer Service Executive in Mumbai

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 07 Jan 2025

Likes

Job security - Good

Dislikes

No timely appraisal and when it happens it is very less, most of the time it is 2%

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Customer Service Executive in Mumbai

Full Time

Administration Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 08 Oct 2024

Likes

Very less likes can be said

Dislikes

No salary increament for the financial year 2024 No promotion given

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

What people are saying about Tech Mahindra

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mesmerizingturtle

student at

CV Raman College of Engineering, Bhuvaneshwar

Which company should I join?

Please guide me. I have 4 opportunities under my belt which are: TCS 3.5 lpa Tech Mahindra 3.5 lpa with a 2 year bond Infosys 3.6lpa LTIMindtree 4.05 lpa Currently Infosys is calling me for an internship at the mysore campus.

Got a question about Tech Mahindra?

Ask anonymously on communities.

Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 05 Feb 2023

Likes

Nothing

Job security - Excellent

Dislikes

No increment No job satisfaction No benefits

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Get interview-ready with top interview questions

View all 47 questions

Customer Service Executive in Mumbai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

The management is exceptional, even during times of pandemic I never feared about losing my job when other companies were downsizing the employees, company policies are to the point and are employee friendly as well

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Yearly appraisal is to be reconsidered as I wasn't happy with the appraisals

Work Details

Work life is awesome, there is full transparency with the higher level managers, everyone is treated equally, there are many activities organised to reduce stress while on job.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Jun 2023

Likes

You get a good scope in market if you have Tech’s experience

Skill development - Good

Dislikes

Less appreciation and less appraisal as per your hard work

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Nice Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jul 2020

Likes

The environment good and culture .Teammates are supportive.Company policies are good.Appraisals are fair and give good salary hike and bonus every year.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

please be polite & avoid usingoffaensive language or defame people.

Work Details

Work days: Monday to Friday

Customer Service Executive in Mumbai

Customer service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 30 Jul 2019

Likes

Salary is credited on time...nothing else

Job security - Good
Company culture - Good

Dislikes

Appraisal is worst,no recognizition even after hard work,politics,management is not at all worried about employess

Salary - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Customer Service Executive Jobs at Tech Mahindra

View all

Customer Service Executive

Mumbai

1-5 Yrs

₹ 2.5-5.5 LPA

People also ask about Tech Mahindra, Mumbai Customer Service Executives

Is Tech Mahindra, Mumbai a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 7 employee reviews, it's clear that most customer service executives have an average experience working at Tech Mahindra, Mumbai. Job security holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about job security and career growth on AmbitionBox.

Does Tech Mahindra, Mumbai pay their Customer Service Executives well?

According to AmbitionBox reviews, Tech Mahindra, Mumbai customer service executives rate their salary and benefits at 2.9 out of 5, based on 7 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra, Mumbai's customer service executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Mumbai for customer service executives, click here.

How is the work culture at Tech Mahindra, Mumbai for Customer Service Executives?

Work culture at Tech Mahindra, Mumbai for customer service executives is rated 2.9 out of 5 by 7 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra, Mumbai for customer service executives, click here.

How is the job security at Tech Mahindra, Mumbai for Customer Service Executives?

Based on 7 reviews on AmbitionBox, Tech Mahindra, Mumbai's customer service executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Mumbai for customer service executives, click here.

How do I get a job at Tech Mahindra, Mumbai as a Customer Service Executive?

To get a job at Tech Mahindra, Mumbai as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

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Tech Mahindra Customer Service Executive Reviews by Locations

Tech Mahindra Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 80% of employees r...Read more