Sun Life Financial Customer Service Representative Reviews

Likes

Sunlife is a great place to work with neat and cleaning ambience and very supportive senior. This company provide hybrid model In which you have to do RTO in 2 day in week. They also provide Snacks and dinner meal in the company.

Dislikes

I don't think that there in any negative point in this company.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I spend 5 years 2 months as senior process associate however I like facilities such as transportation, meals, gatherings lot of activities which happen by Josh club, company is outstanding and I will be always grateful.

Dislikes

I don’t like management sunlife really really needs to work when it comes to management part honestly management pick their favourites and take all the actions according to them, posh is so popular over the world still they choose to ruin the character and lot of office politics are also happening, and if it’s happening by managers favourite then no action will be taken even they encourage them a lot, As a company Sunlife is extremely good and I will be always grateful it’s just the management who’s ruining everything specially mental peace ( for Canada operations only )...Read More

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Almost everything

Dislikes

Low salary package

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Employee Centric approach

Dislikes

These days cost optimising approach looks unrealistic.

Likes

Work pressure is less

Dislikes

Increments is less

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Food Transport

Dislikes

Unskilled managers and management My manager/FLM Favouritism Fixed promotions Lack of skill development Very less appraisal Highly unprofessional management Night shift allowence

Likes

Compensation is as per standards.

Dislikes

Rest everything is worse.

Likes

Best place of work

Dislikes

No dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

1. Work is good if you are working in can it.

Dislikes

1. WLB is not good at every department 2. Extremely bias during quarterly appreciation 3. Competitive salary but still low compared to other product companies. 4. Most of the stuff is already developed by third party vendors currently we are working on supporting & doing enhancements. 5. Hrs & manager will pressure you to work from office atleast 2 days.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Additional benefits like free meal and insurance. But it goona be stop soon

Dislikes

Old mind set people in upper management. They do very bad politics. This company is not good for high aspiration people. If you looking government job . Then its good. No good salary hike after join

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

SunLife offers a fantastic work experience with great learning opportunities and a supportive environment. Key highlights include: Work-Life Balance: It’s a place where you can maintain a healthy work-life balance. Job Security: Stability is prioritized here. Rewards & Recognition: Hard work is regularly celebrated. Generous Leave Policy: Taking time off is encouraged and well-supported. Flexible Shift Timings: Adjustments can be made based on TAT requirements. Focus on Employee Well-being: Employee wellness is truly valued. Free Meals: Complimentary vegetarian lunch and dinner, plus snacks! Overall, SunLife is a great workplace with amazing leaders. It’s also one of the safest environments for female employees, making it a comfortable and positive place to grow professionally....Read More

Dislikes

I joined SunLife in January 2019, and although I'm leaving in a few months, I genuinely have no major dislikes. The company is fantastic overall. One area that could be improved is the work-from-home (WFH) policy. SunLife currently has a requirement for two days of work from the office, and if you need WFH on those days, it can be ahassle. Rather than granting WFH for urgent needs, the usual option is to take a leave, as WFH needs leadership approval. Ironically, when team volumes are high, WFH is often approved without a problem – I still wonder how that works out! Still, only two office days are required, and if you’re based outside Delhi, you can plan around this and manage longer visits home by scheduling leaves for office days. It’s a good setup, but just a bit more WFH flexibility would make it even better....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Both side transport, hybrid and one time meal

Dislikes

Over management which sucks sometime. You have to track your daily even single entry on MIS tracker and wise tool. You have to give your entire day's details to the tracker. You can take only 1 hour of break for the whole day it cannot be even 61 minutes. It feels you are in school. No appreciation of good work. Low appraisal. Only give 3 ⭐ ratings every year even after your hard work you put in.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

I worked in finance for about 7 months. Culture is pathetic. I was not given right directions and motivation. Director in FPna is very bad in behaviour. Basically all finance directors enforce themselves over the team. There is no specific shift timing for finance. We started our day at 9:30 to end of the day. My line manager and other team members are fed up of Fpna Director. He shouts at team members. Doesn’t built personal contact with the team. Remains away from the team. Always do micro management about timings and attendances. Whole company is following 2 days WFO but finance team is following own policies. I request managing director to address the issue and whatever I faced doesn’t get repeated with other members. I know no one is going to take my plea seriously.😞...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Overall purpose of the company and employee is aligned

Dislikes

Nothing as such

Likes

Work life balance and leadership support and recognition.

Dislikes

Not applicable.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Culture is very good

Dislikes

Only night shifts are available