Sun Life Financial Interview Questions, Process, and Tips

Q1. Basic information and resume based questions
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Q2. Family Background
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Q3. Internships related questions
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Q4. Comfortable in us/ uk shifts or not?
Ans. 
Comfortable in both US and UK shifts.
• I am comfortable working in both US and UK shifts.

• I have previous experience working in different time zones.

• I am adaptable and can adjust my schedule accordingly.

• I understand the importance of flexibility in a global work environment.
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Scenario based questions

Q1. Salary expectations
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Q1. Tell me about interest or area
Ans. 
I have a strong interest in providing exceptional customer service and creating positive experiences for guests.
• I have previous experience working in customer service roles

• I enjoy interacting with people and helping them with their needs

• I am detail-oriented and strive to exceed customer expectations

• I am familiar with hospitality industry standards and practices
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Q1. What's your aim
Ans. 
My aim is to provide exceptional guest service and create memorable experiences for every guest.
• Deliver outstanding customer service to exceed guest expectations

• Create a welcoming and friendly atmosphere for guests

• Handle guest inquiries and concerns promptly and professionally

• Ensure guests have a positive and memorable experience

• Work collaboratively with team members to enhance overall guest satisfaction
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Basic multiple occurrence question.

Q1. Linkllist cycle
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Q1. Basic tell about yourself
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Q1. Group leader experience
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Q1. How do you manage Risk ?
Ans. 
I manage risk by identifying potential risks, assessing their impact and likelihood, developing mitigation strategies, and monitoring risks throughout the project.
• Identify potential risks by conducting risk assessments

• Assess the impact and likelihood of each risk

• Develop mitigation strategies to address identified risks

• Monitor risks throughout the project lifecycle

• Communicate risks to stakeholders and project team
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Q1. How would you gather requirements from a client?
Ans. 
I would gather requirements from a client through interviews, surveys, and workshops.
• Schedule interviews with key stakeholders to understand their needs and expectations.

• Distribute surveys to gather feedback from a wider audience.

• Conduct workshops to brainstorm ideas and clarify requirements.

• Document all gathered requirements in a clear and organized manner.

• Regularly communicate with the client to ensure alignment thro
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Q2. Tableau Dashboard performance issues solving.
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