Smart Call Center Solutions Customer Support Executive Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 14 May, 2022
Overall Rating
2.7/5
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Category Ratings
2.9
Skill development
2.7
Company culture
2.7
Salary & Benefits
2.7
Work-Life balance
2.3
Job Security
2.3
Promotions/Appraisal
2.3
Work Satisfaction
Smart Call Center Solutions is rated
2.7 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Smart Call Center Solutions is rated
2.7 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Customer Support Executive in
Shakespeare Sarani, beside BK Market
Full Time
·
Customer Support Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Nov 2022
Likes
There's nothing to like about this company.
Dislikes
If I'll start, it will never end.
They don't pay you on time and deduct your money for no reason. There's no promotion here. Please don't believe the good reviews about this company as it is all written by the employees because they were given money for that too.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Jammu
Janipur Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 May 2022
Likes
I am comfortable in call center company
Dislikes
No
Work Details
Customer problem sove my duty
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 21 Nov 2024
Likes
Friendly colleagues and seniors
Dislikes
No increment or salary hike, even salary package is less than other job market. Bad hygiene.
Customer Care Executive in
Kolkata
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Good Process...
Dislikes
Work is at night .
Team Lead in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 24 Sep 2024
Likes
Healthy work environment, work life balance, good company for freshers to gain experience & to learn skills. Salary on time.
Dislikes
Few things are but which are ignorable.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Sales Executive in
Kolkata
Full Time
·
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Jun 2024
Likes
It’s a good company
Dislikes
Nothing to say about it. It’s fantastic
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 May 2024
Likes
No likes
Dislikes
Fraud company.Not given my 1 month salary
Work Details
Work timings: Strict Timings
Senior Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jul 2023
Likes
NOTHING... BIG CROOKS...
Dislikes
They are the most unprofessional place I have ever worked for in my entire work experience.. They terminated u over a watsapp message 🤣🤣.. Then make u run for your Salary ur hard earned money. Ur provided with a salary slip much before the day u get ur salary which usually is on the 10th of the month. The cheapest standards ever Ihave experienced worked with Clowns.. They made me run for my pay and then tell me they will pay me 25% of my salary seriously.. The worst place ever. It should be called Hire and Fire that's wat they do.....Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2023
Likes
Good Environment, better work place and Managers are very helpful.
Dislikes
We cannot take holiday even a single day but in genuine cases you can get relief.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2023
Likes
The environment is good
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Part Time
·
HR Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 11 Jul 2024
Likes
no likes so far
Dislikes
No response from HR , 6 days working
HR name Kuheli / Deb (very poor communication over come, just come , later dont come , then checking with internal management ) ; no proper consideration for exp. ; CTC mentioned different from in hand monthly salary
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Customer Care Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Best place to start a career... The employees and managers are so supportive...I would like to recommend each and everyone to start their career from here...
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other Smart Call Center Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
CCE in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
The environment was positive and team leader was very cooperative
Dislikes
The unhealthy competition between team leaders
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
International Sales Executive in
Kolkata
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Nothing
Dislikes
Terrible experience ,worst job
Call Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Time to time salary..and working environment ✨
Dislikes
Jeff
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Video Editor in
Kolkata
Full Time
·
Other Design Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Faxible time
Dislikes
Rules like a jail
HR Executive Recruiter in
Kolkata
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Sep 2024
Likes
There is nothing to like about this company
Dislikes
Everything
Telecaller in
Chennai (working remotely)
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2024
Likes
I'm working gratefully and supportive
Dislikes
Bpo call centers in this. Potential communications challenges
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Cce Associate in
Kolkata
Full Time
·
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 09 Jul 2024
Likes
For fresher its okk to gain experience
Dislikes
If you want to grow then this company is not for you
MIS Executive in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 26 Jun 2024
Likes
I have great experience at smart call infotech. supportive and helping senior.
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Kolkata
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 09 Jun 2024
Likes
The working hours are very flexible at this company and there is not so much of pressure in regards to our work.
Dislikes
Salary is not as expected at this place.
Senior Content Writer in
Kolkata
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2024
Likes
there was a time when it was very good. now it is full of politics. You will be irritating in a few days of work by CS.
People also ask about Smart Call Center Solutions's Customer Support Executives
How is Smart Call Center Solutions to work for?
Smart Call Center Solutions is rated 2.7 out of 5, based on 2 reviews by employees on AmbitionBox.
Smart Call Center Solutions is known for Skill development which is rated at the top and given a rating of 2.9. However, Job Security is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Smart Call Center Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Smart Call Center Solutions?
According to AmbitionBox ratings, Smart Call Center Solutions employees rate its salary and benefits as 2.7 out of 5. You can know more about Smart Call Center Solutions Salaries at AmbitionBox
How is the work culture at Smart Call Center Solutions?
Work culture is rated 2.7 at Smart Call Center Solutions by 2 employees. While job security is rated 2.3 and work-life balance is rated 2.7 at Smart Call Center Solutions. Read detailed reviews by employees of Smart Call Center Solutions on AmbitionBox.
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