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Serco

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based on 811 Reviews

Filter reviews by

Serco Senior Quality Analyst Reviews

based on 3 reviews

i

Updated 27 Jun, 2019

Overall Rating

1.2/5

How AmbitionBox ratings work?

Category Ratings

2.0

Skill development

1.3

Work-life balance

1.2

Job security

1.2

Work satisfaction

1.1

Company culture

1.0

Salary

1.0

Promotions

3 reviews found

Sort by: Popular

Senior Quality Analyst in Gurgaon / Gurugram

Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Feb 2018

Likes

Nothing

Dislikes

Serco people will not provide you leaves whether your is father is dead or hospitalized ... they will always ask you to extend your shift whether you are agree or not it does not matter to them but you have to extend your shift

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Pressure, Pressure, and pressure,

Work days: Monday to Saturday (Strict Timings)

Senior Quality Analyst

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Jun 2019

Likes

Without reason termination, no job security, no career growth, traveling is k, dint learnt anything, nothing innovation, k

Dislikes

No job security, no enthusiasm to work, boring etc

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Boring no enthusiasm to work

Work days: Monday to Saturday (Strict Timings)

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Senior Quality Analyst in Hyderabad / Secunderabad

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3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

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Skill development

3.0

Job security

1.0

Promotions

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Work satisfaction

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Company culture

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Work-life balance

posted on 03 Oct 2018

Likes

I would say none because i do not find any great things to like or share the same.

Work-life balance - Good

Dislikes

People Management, Carrier growth, Politics .. Disrespect towards contract employees by the On roll employees.

Salary - Bad
Skill development - Bad
Promotions - Bad
Company culture - Poor

Work Details

Boring... Cut - Copy - Paste

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

Got a question about Serco?

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Similar Designation Reviews

Quality Analyst in Thane

Full Time

·

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 16 Jun 2023

Likes

Team members was good

Salary - Good
Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Too much pressure

Job security - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in New Delhi

Full Time

·

Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Dec 2022

Likes

Everyone is very helpful.

Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Thane

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Jan 2019

Likes

Smiple work procedure

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Enjoyable work

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Gurgaon / Gurugram

Operation/Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 25 Jul 2019

Likes

It was quiet a rewarding experience to work for one of the best BPO firm. Specially being a fresher working here in Serco considerbly helped me shaping my skills. According to my experience rigirous hard work yeild fruitful results and I can personally vouch for that as I was rewarded with a promotion in one year time itself

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Appraisal was a bit lousy, Nevertheless it was far more than many firms so not much to complain

Work Details

For about one and the half year I worked there as a customer sales executive The client which I used work for was SBI credit card and my job profile consist of upgrading later I was promoted to the post of quality assurance representative

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Thane

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 24 Oct 2018

Likes

Na

Dislikes

Management

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Boring

Work timings: Strict Timings

Quality Analyst in Aurangabad

Bpo inbound call center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Aug 2018

Likes

I like work satisfaction in job

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nathing

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Extra job training

Senior Associate in Gurgaon / Gurugram

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2018

Likes

Great place to start a career for fresher. With both side transport. Candidates can get international bpo experience.

Job security - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Career growth. A very high competition to get promotion.

Work Details

Good for me. I work according to me. Can change shift according to me when I want.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Agra

Quality Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2017

Likes

Working environment was awesome

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Compensation and salary slab was not good

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Ambattur estate

Loans and servicing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 May 2022

Likes

Very nice place to work, growth is expected according to individual performance.very friendly environment.

Work-life balance - Good

Dislikes

Politics is there , ex employee are not consider again in some occasions. Don't know why.

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Gurgaon / Gurugram

Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Mar 2019

Likes

Nothing

Dislikes

Nothing

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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posted on 05 May 2024

Likes

Best company ever

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

South management

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in Mumbai

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posted on 07 Jun 2023

Likes

Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant CSE Professor in Gonda

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posted on 28 Oct 2023

Likes

Yes very good

Salary - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Bad work

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Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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posted on 09 Jan 2023

Likes

The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Worker in Dubai

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posted on 02 Aug 2024

Likes

it is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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posted on 14 Jun 2023

Likes

Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.

Salary - Excellent
Skill development - Excellent
Promotions - Good
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Company culture - Excellent
Work-life balance - Good

Dislikes

Force to do Overtime

Work Details

Work days: Rotational Shift (Strict Timings)

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posted on 03 Nov 2023

Likes

Demo demos demo

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Demo demonstrates

Work Details

Work timings: Strict Timings

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posted on 17 May 2023

Likes

Just the fact that I have customer service visa.

Dislikes

Favoritism, workload, less pay, job insecurity, slavery

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

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Work related travel: This job involves Travel Within City.

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posted on 01 Sep 2023

Likes

Growth Opportunities

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Lack of Support

Work Details

Work days: Monday to Friday (Flexible Timings)

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posted on 25 Mar 2023

Likes

Process and work culture

Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary provided in domestic process are very less

Salary - Poor
Job security - Bad

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Claim your company page and respond to reviews as an employer.

People also ask about Serco's Senior Quality Analysts

How is Serco to work for?

Serco is rated 1.2 out of 5, based on 3 reviews by employees on AmbitionBox. Serco is known for Skill development which is rated at the top and given a rating of 2.0. However, Salary is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Serco read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Serco?

According to AmbitionBox ratings, Serco employees rate its salary and benefits as 1.0 out of 5. You can know more about Serco Salaries at AmbitionBox

How is the work culture at Serco?

Work culture is rated 1.1 at Serco by 3 employees. While job security is rated 1.2 and work-life balance is rated 1.3 at Serco. Read detailed reviews by employees of Serco on AmbitionBox.

Tell us how to improve this page.

Serco Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 67% of employees reported the working days...Read more

Home >
Reviews >
Serco Reviews >
Serco Senior Quality Analyst Reviews

Working Days for Serco Senior Quality Analyst

based on 3 reviews

Monday to Saturday

67%

Monday to Friday

33%

Work Timings for Serco Senior Quality Analyst

based on 3 reviews

Strict (9am - 9.30pm)

Strict (8am - 5pm)

33%

33%

34% employees reported other strict timings

Shift Timings for Serco Senior Quality Analyst

based on 3 reviews

Day shift

100%

Business Travel for Serco Senior Quality Analyst

based on 3 reviews

No travel

100%

Employee Benefits for Serco Senior Quality Analyst

Office cab/shuttle

2 total responses

Free meal

1 total response

Health insurance

1 total response

Cafeteria

1 total response

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