This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 27 Jun, 2019
Overall Rating
1.2/5
How AmbitionBox ratings work?
Category Ratings
2.0
Skill development
1.3
Work-Life balance
1.2
Job Security
1.2
Work Satisfaction
1.1
Company culture
1.0
Salary & Benefits
1.0
Promotions/Appraisal
Serco is rated
1.2 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Serco is rated
1.2 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Senior Quality Analyst in
Gurgaon / Gurugram
Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Feb 2018
Likes
Nothing
Dislikes
Serco people will not provide you leaves whether your is father is dead or hospitalized ... they will always ask you to extend your shift whether you are agree or not it does not matter to them but you have to extend your shift
Work Details
Pressure, Pressure, and pressure,
Work days: Monday to Saturday
(Strict Timings)
Senior Quality Analyst
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jun 2019
Likes
Without reason termination, no job security, no career growth, traveling is k, dint learnt anything, nothing innovation, k
Dislikes
No job security, no enthusiasm to work, boring etc
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Analyst in
Thane
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 16 Jun 2023
Likes
Team members was good
Dislikes
Too much pressure
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
New Delhi
Full Time
·
Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 12 Dec 2022
Likes
Everyone is very helpful.
Dislikes
Nothing.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Thane
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Jan 2019
Likes
Smiple work procedure
Dislikes
Nothing
Work Details
Enjoyable work
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Gurgaon / Gurugram
Operation/Quality Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 25 Jul 2019
Likes
It was quiet a rewarding experience to work for one of the best BPO firm.
Specially being a fresher working here in Serco considerbly helped me shaping my skills.
According to my experience rigirous hard work yeild fruitful results and I can personally vouch for that as I was rewarded with a promotion in one year time itself
Dislikes
Appraisal was a bit lousy,
Nevertheless it was far more than many firms so not much to complain
Work Details
For about one and the half year I worked there as a customer sales executive
The client which I used work for was SBI credit card and my job profile consist of upgrading later I was promoted to the post of quality assurance representative
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Thane
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2018
Likes
Na
Dislikes
Management
Work Details
Boring
Work timings: Strict Timings
Quality Analyst in
Aurangabad
Bpo inbound call center Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Aug 2018
Likes
I like work satisfaction in job
Dislikes
Nathing
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Extra job training
Senior Associate in
Gurgaon / Gurugram
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Jan 2018
Likes
Great place to start a career for fresher. With both side transport. Candidates can get international bpo experience.
Dislikes
Career growth. A very high competition to get promotion.
Work Details
Good for me. I work according to me. Can change shift according to me when I want.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Agra
Quality Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2017
Likes
Working environment was awesome
Dislikes
Compensation and salary slab was not good
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Ambattur estate
Loans and servicing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 26 May 2022
Likes
Very nice place to work, growth is expected according to individual performance.very friendly environment.
Dislikes
Politics is there , ex employee are not consider again in some occasions. Don't know why.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Gurgaon / Gurugram
Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 20 Mar 2019
Likes
Nothing
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Other Serco Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Facility Executive - Technical in
Abu Dhabi
Full Time
·
Occupational Health & Safety Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 May 2024
Likes
Best company ever
Dislikes
South management
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Mumbai
Full Time
·
Investment Banking, Private Equity & VC Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Jun 2023
Likes
Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.
Dislikes
Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant CSE Professor in
Gonda
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Oct 2023
Likes
Yes very good
Dislikes
Bad work
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Technician in
Dubai
Full Time
·
Engineering and maintenance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2023
Likes
The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.
Dislikes
Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Worker in
Dubai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
it is good
Dislikes
nothing bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Hvac Team Leader in
Dubai
Full Time
·
Facility Management Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Jun 2023
Likes
Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.
Dislikes
Force to do Overtime
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Software Developer in
New Delhi
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Nov 2023
Likes
Demo demos demo
Dislikes
Demo demonstrates
Work Details
Work timings: Strict Timings
Customer Service Agent in
Dubai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 17 May 2023
Likes
Just the fact that I have customer service visa.
Dislikes
Favoritism, workload, less pay, job insecurity, slavery
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Training Manager in
Mumbai
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2023
Likes
Growth Opportunities
Dislikes
Lack of Support
Work Details
Work days: Monday to Friday
(Flexible Timings)
C.S.A in
Mumbai
Full Time
·
Investment Banking, Private Equity & VC Department
People also ask about Serco's Senior Quality Analysts
How is Serco to work for?
Serco is rated 1.2 out of 5, based on 3 reviews by employees on AmbitionBox.
Serco is known for Skill development which is rated at the top and given a rating of 2.0. However, Salary & Benefits is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Serco read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Serco?
According to AmbitionBox ratings, Serco employees rate its salary and benefits as 1.0 out of 5. You can know more about Serco Salaries at AmbitionBox
How is the work culture at Serco?
Work culture is rated 1.1 at Serco by 3 employees. While job security is rated 1.2 and work-life balance is rated 1.3 at Serco. Read detailed reviews by employees of Serco on AmbitionBox.